Senior Product Designer, Growth at Sprout Social

| Chicago | Remote
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From our employee experience to our products, design matters at Sprout Social. We're looking for a Senior Product Designer to join our team as we continue to build beautiful, helpful and easy-to-use software that powers human connection.
As a Senior Product Designer, you'll be surrounded by smart, ambitious and caring teammates that want to build great things, together. You'll own the experience of key areas in our software. From project kickoff to release, you'll have your hand in the direction of what we make, how we make it and how we tell its story. You'll put all of your design skills on display. Even better: you'll learn new ones along the way.
Collaboration and partnership is key for everyone working at Sprout Social. In Product Design, you'll partner with other designers, engineers, product managers, marketers, and senior executives. With our feedback-driven culture, you'll run workshops to get project input while offering helpful advice of your own to others.
We're looking to see you flex your understanding of our business, users and industry in addition to designing beautiful UI. You'll have the chance to demonstrate your Product Design acumen through example - leveraging your strong aptitude, rigor and application of all of your craft skills. We're amped to hear your favorite quantitative and qualitative research methods. We can't wait to see your prototypes in Figma or even code. No doubt we'll learn new design practices from you, too!
Qualifications
These are the minimum qualifications that our hiring team is looking for in this role:
  • A passion for understanding and solving complex problems in order to enhance the lives of our customers
  • A honed set of full stack skills and a portfolio that showcases not only what you've shipped, but the impact it had
  • Ability to thrive in highly collaborative environments, proactively working across teams and disciplines to deliver unified experiences
Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:
  • Experience implementing rigorous research practices to ensure we aren't just shipping product - we're shipping value
  • Confidence in exercising divergent and convergent thinking, with the ability to create and rally a team towards a strategic vision
  • Evidence of cross-device and systems thinking, with a commitment to uphold and evolve quality standards through contributions to our design system
We've got a great culture, and we're looking forward to you adding your own influence to all that we do!
Within 1 month, you will...
  • Experience Sprout's in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers.
  • Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout's approach to building products.
  • Meet all of the designers on our team, getting a lowdown on our design system, tools and file structures, and learn how Product Design partners with every other organization in the company.
  • Get to know your counterparts within our product organization and form important bonds with your Product Managers and Engineers.
  • Learn how Sprout has done things to date, and think about how we make our Product Design team and processes even better going forward!
Within 3 months, you will...
  • Attend product planning, stand-ups and all other rituals across the wide range of teams you'll be a part of.
  • Talk to customers, collaborate with your team and begin designing real world work!
  • Take advantage of Sprout's 'Focus Days'-a day dedicated to no meetings so everyone can focus on the work that we've committed to.
  • Present your research, insights and design explorations with partners across Design, Engineering and Product Management and executives.
  • Influence Product Design team initiatives that help foster community and advance our practice.
  • Share your own tactics, processes, and favorite things about being a maker while geeking out with teammates within the broader Design organization at Sprout.
Within 6 months, you will...
  • Continue career conversations and assess your long term path towards craft or people leadership.
  • Deepen your influence on our design and product strategy as you learn more about our customers and industry.
  • Run collaborative workshops to bring together partners around the company to help define and design great user experiences.
  • Ship work into the world and get real user feedback so that we can continue to make our product even better.
Within 12 months, you will...
  • Have learned a lot about what works and what doesn't on our team and in our product. You'll help us think through how we make Sprout even better for the next year ahead!
Note:
When applying, please share a link to a portfolio that showcases your recent work.
About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team's shared belief in Sprout's mission promotes a culture of openness, empowerment and fun.
We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:
  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
  • High-quality and well-maintained equipment-your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our [email protected] program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting
Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. For those that prefer an office setting, this role may be based in our Chicago or Seattle locations. If you prefer to work from your home, we can accommodate that for many locations across the United States. We are not set up in all states, however, so please take a look at the drop down box in our application to see whether your state is listed.
Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity-
race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.
When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our [email protected] program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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