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Senior UX Designer

| Chicago
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
Relativity is seeking a Senior User Experience Designer to help drive great design for all our product offerings, including RelativityOne. This role reports directly to the Director of User Experience and will collaborate closely with the Product Management, Engineering, and Research teams.
We are looking for an accomplished designer with a successful track record at a top online presence. You will have a deep understanding of web and mobile best practices. You will bring your experience in building beautiful and functional products across a complex and challenging landscape, as well as foster a culture of design thinking across our product organization.
You will be a creative thinker, passionate about design, and able to embrace constraints and feedback. Communication and collaboration across an organization is one of your strengths, and you are a strong advocate for high design standards and how they positively impact the work of our customers.
You will collaborate with your fellow design, product, and engineering teams to build market leading products that are functional and intuitive. You will drive initiatives to improve the visual design and interaction patterns of our platform. Ultimately, you will be responsible for making sure our customers have an excellent experience using Relativity, and that our products help them be successful at their job. 

Role Responsibilities

  • Design innovative, user-centric product solutions that delight our customers while meeting Relativity product and company goals.
  • Contribute to the design of useful, usable, and desirable user interfaces in a team environment.
  • Design the visual style, interface, and interaction flow of applications and experiences.
  • Drive the design review cycle and close on design requirements independently.
  • Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes.
  • Deliver and execute finished UI for web, mobile web, and native apps based on existing style guides and design systems
  • Collaborate effectively with a multi-disciplinary team to evaluate the feasibility of proposed designs and champion great UX in the face of technical constraints. Groups that you will need to actively collaborate with include but aren’t limited to Product Managers, Technical Product Managers, Engineering, and Sales.
  • Provide the necessary information and assets to Engineering teams to effectively implement what was designed.
  • Provide, receive, and prioritize design feedback from a variety of stakeholders and subject matter experts.
  • Collaborate in the exploration of new, innovative product ideas while refining existing features.
  • Use qualitative and quantitative data to inform designs and solutions (e.g. web metrics, a/b test results, third party research, consumer profiles, etc.)
  • Demonstrate thought leadership by contributing subject matter expertise in the areas of information architecture, interaction design, visual design, user research, and online user behavior.
  • Set a high bar for the overall Relativity customer experience, ensuring anything that ships achieves a superior standard for brand, design, copy and overall UX.
  • Ensure our cross-platform web and mobile products support the customer and provide a consistent user experience.
  • Enable teams to use market analysis and customer research findings to drive design decisions and reduce ambiguity.
  • Internalize company goals and the product roadmap.

Preferred Qualifications

  • Experience leading the design and usability efforts for a leading B2B SaaS/cloud product presence.
  • Experience in the field of document and/or content management.
  • Experience in an agile environment preferred.

Minimum Qualifications

  • Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience.
  • 6-8+ years of experience as a UX designer, interaction designer, information architect, or similar.
  • Demonstrate a portfolio of work with a proven track record for solving difficult UX design problems with intuitive interfaces for customers.
  • Experience closely collaborating with product and engineering teams.
  • Experience creating services and applications with multiple user touchpoints on different platforms and devices.
  • Proven experience using user research to develop and inform the UI.
  • Familiarity with technical aspects of UX across desktop and mobile (iOS, Android) platforms.
  • Excellent communication, interpersonal, and analytical skills including the ability to present design concepts clearly and persuasively to colleagues, partners, stakeholders and especially to senior executives.
  • Highly organized and effective project management capabilities. Ability to work efficiently and demonstrate a bias for action in a fast-paced, sometimes ambiguous environment.
  • Relentless desire for innovation and driving high standards, balanced with business needs and customer expectations.
  • Familiarity with Adobe Creative Suite, Axure, Sketch, Figma, InVision, Marvel or other similar UI design and prototyping software.

#LI-EH1 Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. If you’re ready to grow with us, we’d love to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • ScalaLanguages
    • AzureLanguages
    • ChefLanguages
    • PowershellLanguages
    • JenkinsLanguages
    • Node.jsFrameworks
    • MySQLDatabases

Location

We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.
231 South LaSalle Street, Chicago, IL 60604

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

How do you empower your team to be more creative?

We have a semi-annual Hackathon where our engineers get to work on their own feature ideas for 3 days. The ideas that emerge have blown our minds and eventually become part of the product. In addition to design sessions that each team has, we also regularly have Relativity talks. These talks are a great way for engineers to share their experience.

Cindy

Manager, Software Engineering

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

What are Relativity Perks + Benefits

Relativity Benefits Overview

We have a great selection of benefits from very competitive insurance plans to fun office perks!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Everyone starts with 18 days of PTO, plus 11 paid holidays every year. Our office is also closed between Christmas and New Years, which does not take away from your PTO balance.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Recreational Clubs
RelWOW (Relativity Women of the Workplace), Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Working Moms Group, Queeries, and several more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
All full-time employees (non-contract) receive $3,000/year to pursue professional development opportunities.
Diversity Program

Additional Perks + Benefits

We also offer a Divvy bike share discount, have Fooda discounts in the office, and offer DRYV Laundry Service for those who have workout clothes that need washing!

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