Senior UX Researcher

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Senior UX Researcher


There’s an awesome job opening for a Senior UX Researcher at Inspire11.

We think you’d be interested in it, because, well, we are one of the “Great Places to Work” in Chicago (check us out), one of the fastest-growing digital agencies in the U.S., and we’re filled with fun, brilliant, dedicated people who keep doing great work, building Really Cool Things for our clients.

The problems that our clients are solving are complex and interesting, and we’re looking for designers who can expertly navigate the ever-changing landscape of capabilities and restrictions. This only happens when our clients and our team share a clear, coherent vision of market conditions, user behavior, existing mental models, and trends in digital technology. Your job is to make sure that happens.

The work is going to be challenging. But it’s also going to be fun.

If that piques your interest, keep reading:

Here’s what you’ll do at Inspire11

  • Craft research plans with an unfailing eye to how the data you gather will ultimately be used – the last thing our clients need is confusing, contradictory data
  • Develop and implement quantitative surveys that answer “what” and “how much” questions
  • Conduct qualitative interviews and studies that answer “why” and “how come” questions
  • Use your experience and wisdom to extract insights from the data you’ve gathered
  • Translate and transform those insights into clear, actionable recommendations
  • Organize your findings and recommendations and present them to our clients (you know – the fun part, where you get to show off a little)

Why you are a fit for Inspire11:

  • You recognize the importance of rigorous research in building digital products and solutions
  • You are familiar with how modern, tech-mediated research projects can and should work – and can passionately advocate for them in client meetings
  • You can see beyond the obvious to craft innovative discovery programs that make people slap their foreheads and exclaim “Why didn’t I think of that!”
  • You used to drive your parents nuts by constantly asking “But why?” questions until you discovered libraries, encyclopedias, and even Wikipedia (where you might just be a volunteer editor)


Why Inspire11 is a fit for you?

At Inspire11, we believe our values make a difference:

  • We are not satisfied with building digital solutions that are “good enough” – as an agency, our value is that we can consistently deliver excellence in all phases
  • We support each other as we work; for example, we have a channel called simply “Slackittome” where we regularly reach out to everyone in the company for help
  • We are committed to active inclusion and diversity, and we are working on initiatives to “put our money where our mouth is”
  • … and, perhaps most importantly, we believe in being “Curious, but not judgmental”

We believe that everyone drives change, and everyone is an owner. Nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of the digital design space.


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Location

Located in the Loop with easy access to all CTA train lines and parking garages, our office is steps from the Chicago Theater and the Riverwalk.

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