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User Experience Director

| Chicago

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. We’re driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, we’re able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. 

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join the Rightpoint team.

Rightpoint is the largest independent customer experience agency with technology at our core, and 450 employees across 10 offices. We create seamless digital experiences driven by insight, strategy, technology and design -- and expanded mobile innovation and emerging technologies via Raizlabs. We serve more than 250 Fortune 1,000 companies with strategy, site design and development, content, CRM, commerce, BI and cloud infrastructure.

 

And the industry is taking notice:

  • Crain's Chicago Fast Fifty of “Fastest Growing Companies,” 2014 - 2017
  • "Top 100 Workplaces in Chicago" by the Chicago Tribune, 2014-2017
  • EY Entrepreneur of The Year® Award, Co-founders Ross Freedman & Brad Schneider: 2015 Midwest Dual Finalists
  • One of the "Most Promising Companies in America" by Forbes in 2014

 

WATCH THIS to learn more about Rightpoint and our culture:

https://www.rightpoint.com/careers

Job Description

Role Definition: We are looking for a talented Experience Director to join our Chicago office. If you always see the bigger picture and excel at driving interdisciplinary teams forward then we would love to talk to you. Experience Directors at Rightpoint lead and manage the most complex and innovative projects in the agency. They shape solutions that may be used by millions of people. They are skilled client partners and responsible for growing the broader UX team and their skillsets. This role is meant for people that are true change agents and are constantly seeking out new ways to strengthen Rightpoint as a whole. 

  

If you would like to surround yourself with people that share the same passion for design and exploration, please see how you align with the needs listed below. 

  

What you need to have:  

  • An amazing online portfolio that showcases multiple types of projects and solutions across large accounts 
  • 10-15 years of professional experience in the experience design field 
  • Ability to unravel multi-level complex problems that are massive in scale  
  • Exceptional senior client management skills
  • Ability to lead projects and teams, while at the same time being excited to also roll up your sleeves and get your hands dirty in the work (we are a very hands-on company at all levels).
  • A mastery of UX and ability to direct all phases of the design process 
  • Phenomenal presentation skills 
  • Experience leading, mentoring and growing design teams both within UX and beyond 
  • Advanced research methodologies and analysis 
  • Agency experience 
  • Bachelor’s degree or equivalent in a related field 

  

It’s also great if you have:  

  • Deep knowledge around marketing technology stacks 
  • Media editing capabilities (for research documentation) 
  • Local or National design community connections 
  • A super awkward story you can share about that one time you met a celebrity 



 

Benefits and Perks at Rightpoint:

  • PTO + Paid Holidays
  • Casual Dress (when in the office; when at a client site, we need to mirror their dress code)
  • Flexible Work Schedule
  • Great Health Coverage
    • Medical – 4 plans to choose from!
    • Dental
    • Vision
    • Life/AD&D/Short-Term & Long-Term Disability
  • Flexible Spending (Dependent & Healthcare)
  • Transportation/Parking Pre-Tax Benefits
  • 401k with Company Matching
  • Weekly Peapod Snack/Drink delivery
  • Regular Happy Hours and social events including: Volunteering, Game Nights, Basketball, 5K runs, golf outings, team sports, etc.
  • Catered Lunches Every Other Friday
  • Open Office Environment
  • Continuous Training, Certifications, and Learning Opportunities 

 

 

 

This is a full time, salaried position. For more information, visit www.rightpoint.com. Rightpoint is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

Rightpoint is an E-Verify employer.  E-Verify is an Internet-based system operated by the Department of Homeland Security, U.S. Citizenship and Immigration Services that allows Rightpoint to verify the employment eligibility of our employees.  Based on the information provided by you on your Form I-9, Rightpoint will input that information into E-Verify which will confirm your information in DHS and Social Security Administration (SSA) databases.  Your continued employment with Rightpoint is contingent upon an “Employment Authorized” result for you from the E-Verify system

APPLICANTS MUST BE PERMANENTLY AUTHORIZED TO WORK IN THE U.S.. WE ARE UNABLE TO OFFER SPONSORSHIP AT THIS TIME.

 

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