UX Designer

| Chicago
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 UX Designer


Before any solution, there is a problem that needs solving. Identifying and understanding the problems our customers face ensures the development of a proper solution. Having a user-centric perspective helps focus the execution of that solution around delivering the best experience a customer can have. Working intimately with product and engineering teams, our UX and visual designers strive to give effective form to the functionality of Vail’s most innovative voice applications. We’re looking to add one talented individual to our UX team, someone that:


  • Is both a creative and strategic thinker, able to develop simple, innovative solutions to complex problems
  • Has excellent interpersonal communication skills
  • Likes to juggle multiple projects simultaneously
  • Recognizes that even uninformed opinions can inform the design process
  • Has an ability to work independently in a fast-paced environment
  • Can turn unstructured feedback into actionable design modifications
  • Enjoys teamwork and collaborative thinking
  • Is consistently positive and pleasant with a can-do attitude


What you can expect to be doing:


At Vail, you will impact the user experience and visual design of both client-facing and internal applications. Projects will require a wide range of skills from UX/UI interactions to print design for documents and marketing materials. You’ll work closely with internal product teams, corporate marketing, and various clients throughout the entire product lifecycle from our offices in Chicago’s loop. On any given day you may find yourself:


  • Working with business and development teams to understand their goals, explain research results, and continually improve usability
  • Conducting competitor and customer analysis
  • Conducting usability testing
  • Creating wireframes, storyboards, and sitemaps
  • Creating prototypes
  • Analyzing user feedback and activity, and iterating to enhance the user experience
  • Creating style guides and pattern libraries
  • Creating and/or refactoring HTML/CSS depending on project based on internal practices
  • Cultivating an environment of usability best practices amongst business and development


What we need to see from you:


  • A strong conceptual understanding of User Interface Design and the Design Process.
  • Experience with basic graphic design principles and best practices
  • A Bachelor of Arts of Fine Arts in Graphic Design, or Bachelor of Science in Human Computer Interaction, or similar fields.
  • 1-4 years of professional experience as a UX designer, graphic designer, visual designer, interaction designer, user interface designer, or similar role, and a strong portfolio of effective experience design work.


Ideally you will also be able to demonstrate:


  • Extensive experience in user research and usability testing
  • Advanced knowledge of wireframing and/or prototyping tools and methodologies
  • Experience creating style guides and pattern libraries
  • Experience with wireframing tools (e.g. Adobe Xd, OmniGraffle, Axure)
  • Experience with general design tools (e.g. Photoshop, Illustrator)
  • A thorough understanding of web interface development using HTML5 and CSS3 with some JavaScript a plus


If you are passionate about user friendliness, aesthetics and form; if you are committed to continually expanding your knowledge and skill set; if you’re curious about technology that helps people communicate more freely and effectively; apply to be part of the UX Team.


Vail Systems Company Profile


The human voice is capable of conveying nuances and meaning that just can’t be expressed through clicks and text messages. And for that reason, voice interactions have always had a special power to shape our perceptions and experiences. At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Our experts work with Fortune 500 companies to help them serve their customers more efficiently and effectively through the use of various voice technologies. From basic network services, to state-of-the-art IP telephony, to cutting edge real-time analytics, Vail technology makes millions of voice interactions better every day.




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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases


We are located on the Chicago River, next to Ogilvie and Union Station for easy commuting and there are hundreds of restaurants to choose from.

What are Vail Systems, Inc. Perks + Benefits

Partners with Nonprofits
We partner with the Seneca Foundation and Chicago Public Schools to educate Black and Latinx recent Chicagoland high school graduates with paid software development training opportunities.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
We provide training to all employees who participate in our interview process on unconscious biases and interview best practices.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Access to an EAP
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker and 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Recreational Clubs
Vail Systems sponsors a summer softball league and triathlon team.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Employee Referral Bonuses. Gym Memberships. Collaborative Work Space. Competitive Pay.

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