GoHealth

We're disrupting the health insurance industry with our digital platform.

Chicago, IL

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Design + UX//

UX Designer (Chicago, IL)

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GoHealth Intro: As a leading health insurance marketplace, GoHealth’s mission is to improve access to healthcare in America. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.

Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. We are looking for builders who will contribute to the long-term health of the company. We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!

About the Role: The User Experience Designer will have a chance to significantly influence the final product by working in close collaboration with a member of the UX, product and development teams, throughout the different design phases. Presenting ideas, gathering feedback and iterating towards product solutions that will help make the insurance purchase process better and easier for our users. You should have an understanding of best design practices on both Desktop and Mobile and an ability to clearly communicate them during product reviews and feedback sessions. You will be involved in all the phases of the design thinking process and will play a key role in determining how, why and for who a product is built. This role will report into the product organization and report directly to the Director of User Experience.

What you'll do:

Create engaging web-based applications and products for Desktop and Mobile
Collaborate with product development teams to understand business objectives and user needs
Iteratively refine designs based on feedback from product development teams, business stakeholders, or clients
Produce storyboards, site maps, wireframes, interaction flow diagrams, and other design artifacts that use UX best practices on both Desktop & Mobile environments
Prototype, validate and defend your product ideas based on user-centric design principles
Create, organize and deliver design assets to the development team and work to ensure that design is being implemented to the highest standard
Define overarching user experience guidelines
Help build style guides, create reusable interface elements, and refine existing ones

What we're looking for:

BS or MS in Computer Science, Information Systems, Graphic Design or equivalent experience.
1-2 years of professional experience as a User Experience or Product designer
Strong problem-solving skills and can communicate ideas, design rationale, and specifics of a user-centric design process
Strong organizational skills and ability to prioritize multiple tasks
Able to turn rough ideas into touchable, measurable user experiences, designing and prototyping interfaces
Comfortable presenting designs formally and informally
Good instincts for usability, but a willingness to validate ideas by measuring and analyzing data
Understand the opportunities and constraints of multiple platforms (web, mobile, tablet)
Experience designing for both the Desktop & Mobile platform
Working knowledge of HTML/CSS, ability to hand-code a huge plus
Expertise with Adobe products as well as core UX tools like Sketch & InVision
Highly motivated and takes pride in what's crafted
Online portfolio of projects

Benefits/Perks:

Open vacation policy because work life balance is important
401k program with company match
Employee Stock Purchase Program
Medical, dental, vision, and life insurance benefits
Paid maternity and paternity leave
Professional growth opportunities
Generous employee referral bonuses
Employee Resource Groups
Work from Home Stipend
GoHealth is an Equal Opportunity Employer

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Adarsh Patel

Senior Digital Marketing Manager

PIECING TOGETHER THE PUZZLE

Build up the experience to tackle industry challenges

Senior Digital Marketing Manager Adarsh Patel collaborates with colleagues to stitch together big-picture success through a high-altitude lens on marketing strategy. Pivotal to his current success was Patel’s first GoHealth role, which was tactical and execution oriented, which allowed him to gain an inside-out knowledge of the company and its customers. And through it all, Patel knows who he can turn to for support. “We are a strong believer that success is driven by empowerment,” Patel said. “My managers or leadership have always been available to coach and guide me on any initiatives.”

We are fortunate to have smart people across the marketing team, and allowing them to look at problems through a different lens is a big part of why we are successful.

Amanda Mordacq

Sales Strategy Manager

BEDROCK OF SUCCESS

Achieve goals while also prioritizing the team

Sales Strategy Manager Amanda Mordacq wants her team to be fulfilled through work that encourages development — and, with what Mordacq called “a ton of exciting enhancements to our technology” on the horizon, the chance to do so sound ample. To Mordacq, it’s important to know colleagues at a deeper level, pointing to daily team check-ins, “coffee walks” and events as ways her team strengthens its ties. “This contributes to a high level of comfort and confidence in one another and provides space for team members to be honest about their work and life goals, concerns and roadblocks,” she said.

My vision as a sales strategy manager is to empower my team to grow by providing them opportunities to lead initiatives that align with their professional goals.

Amanda Mordacq

Sales Strategy Manager

Nagini Indugula

VP of Product Management

CLARIFYING THE COMPLEX

Simplify a complicated-yet-crucial process

Shopping for health insurance is complicated. That’s why Nagini Indugula and her peers at GoHealth aim to demystify insurance plans and benefits with an easy-to-navigate marketplace. This mission to improve access to healthcare is what drew Indugula to the company, and it’s what her team strives toward accomplishing each day, whether that involves data analysis or automation. She said her team’s current projects will enable the company to optimize plan recommendations and personalize the shopping and enrollment experience.

One of my favorite things about GoHealth is the people I interact with on a day-to-day basis. Every conversation I have is so thoughtful and invigorating, and it really helps me stay motivated.

What are GoHealth Perks + Benefits

Culture

Volunteer in local community

Partners with Nonprofits

Friends outside of work

Eat lunch together

Daily sync

Open door policy

Team owned deliverables

Team based strategic planning

Group brainstorming sessions

Open office floor plan

Diversity

Dedicated Diversity/Inclusion Staff

Unconscious bias training

Unconscious bias training is completed by all employees and key leaders.

Diversity manifesto

Diversity Employee Resource Groups

At GoHealth you will find a very interactive [email protected], WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within

Hiring Practices that Promote Diversity

From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability Insurance

Dental Benefits

Vision Benefits

Health Insurance Benefits

Life Insurance

Pet Insurance

Wellness Programs

Mental Health Benefits

GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.

Retirement & Stock Options Benefits

401(K)

401(K) Matching

Employee Stock Purchase Plan

We have recently become public and will allow employees to purchase stock during certain times.

Performance Bonus

Match charitable contributions

Child Care & Parental Leave Benefits

Generous Parental Leave

We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.

Flexible Work Schedule

Remote Work Program

Family Medical Leave

Company sponsored family events

Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.

Vacation & Time Off Benefits

Unlimited Vacation Policy

Generous PTO

Paid Volunteer Time

Our employees are encouraged to use our open PTO policy towards volunteering.

Paid Holidays

Paid Sick Days

Employees can use our open PTO policy towards sick leave.

Perks & Discounts

Beer on Tap

Casual Dress

Commuter Benefits

Company Outings

Game Room

Pre-COVID-19 Our game room includes Ping Pong, Video Games.

Stocked Kitchen

Happy Hours

Pet Friendly

Recreational Clubs

We have runners groups, volleyball groups and other

Fitness Subsidies

Home Office Stipend for Remote Employees

All GoHealth employees receive a work from home stipend to improve their WFH environment.

Professional Development Benefits

Job Training & Conferences

Diversity Program

Lunch and learns

Cross functional training encouraged

Promote from within

Mentorship program

Time allotted for learning

Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.

Online course subscriptions available

Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

View full list of perks + benefits

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