UX Designer

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UX Designer

Located in Chicago’s River North area, Level Ex’s fast-growing game studio is transforming the way surgeons hone their skills by practicing high-risk surgeries with the latest medical devices in our industry-leading mobile, AR, and VR titles.

Our games are built using state-of-the-art graphics with physics technology and deploy an arsenal of well-designed game mechanics to capture the thrill and challenge of performing real surgery. Backed by a mature art pipeline and latest-gen engine tech, we’re able to recreate surgery with spectacular realism.

Our team unites award-winning game designers, developers, and artists with industry-leading surgeons, all passionate about using game design approaches to keep doctors across the world performing at the top of their game.

We are looking for a Quantitative User Experience Researcher/Designer with strong skills in behavioral data analysis, experiment design, survey research, statistical analysis, and human-computer interaction. You will collaborate with cross-functional team members to define and prioritize research and develop UX metrics. This position will work with multiple stakeholders to ideate, implement, and iterate on the entire user experience within Level Ex’s suite of apps.

 

What You’ll Be Doing with Us  

  • Collect product requirements from multiple departments including Product, Marketing, Medical, and company leadership

  • Collaborate with product teams to define and prioritize high-impact research through user testing and analytics

  • Create wireframes, mockups, and prototypes through multiple stages of product development

  • Design and conduct qualitative and quantitative studies that address both interaction patterns and attitudes

  • Drive change by communicating research with direct action items

  • Provide design support during development as well as execution and post-launch

  • Assist with QA to ensure designs are implemented accurately and with the highest standard

  • Collaborate with medical researchers ensuring user interface content is based on solid medical reference

 

Who We Want To Meet

  • 3+ years of experience creating user interface content on mobile, console, or web

  • Strong experimental design and/or A/B testing skills; you understand how to plan, execute, and analyze experiments in a statistically rigorous way

  • Able to determine and execute the right research method for the question at hand, including when to use qualitative research methods

  • Excellent grasp of best practices in data visualization to influence decision-making

  • Direct experience with survey design and analysis

  • Strong communication skills and comfort influencing stakeholders in varied roles and at varied levels of the organization

  • Willingness to look holistically at qualitative and quantitative research, identify gaps, and work cross-functionally to fill those gaps

  • Proficiency using UX and prototyping tools (Axure, Sketch, Adobe Creative Cloud, InVision, Proto.io, etc.)

  • Ability to create wireframes as well as visual design comps

  • Must have portfolio examples of sketches, workflows, interactions, and end state work

  • Must be up-to-date with the latest UI trends, techniques, and technologies

 

Bonus Points For

  • Bachelor’s degree in graphic design, interactive media, game art or similar field

  • Shipped at two or more projects from start-to-finish on mobile platforms

  • Experience in Unity3D or Unreal Engine 4

  • Experience creating UX for AR or VR

  • Experience in building or incorporating tools into organizations for maximum impact across teams

  • Experience in 3D

  • Experience in animation/motion graphics

 

How We Make You Happy

  • Creating games that genuinely make a difference in people’s lives

  • Competitive consultant rate with flexible core hours

  • Close to public transportation

  • Unlimited cold brew coffee, beer, and tasty snacks

  • Team after-hours events, like board game night

 

Additional Details 

Here's an interview with our CEO called, "Xbox for Docs: Pharma backs AR games for use in physician learning" about how we’re using video game design & psychology for helping physicians. 

Please click on the "Apply Now" link below to share your resume plus a cover letter on how you're a great fit based on the job description, including a link to your portfolio.

Candidates must be authorized to work and accept new employment in the U.S.

No Agencies/Recruiters, please

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Angular.JSFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Unity 3D Game EngineFrameworks
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Perforce (version control)Services
    • Unity3DServices
    • Unreal EngineServices
    • Autodesk MayaServices
    • ZBrushServices
    • NotionServices
    • Adobe CCServices
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • DocuSignCRM
    • HubSpotCRM
    • ContentfulCRM
    • MiroCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeProject Management

Location

Downtown Loop, right across the street from a major CTA hub at the James Thompson Center, plus 10-15 minutes from Metra.

An Insider's view of Level Ex

What are some social events your company does?

A few times a year, Level Ex has a company-wide game day. It’s a great way to allow co-workers that normally wouldn’t work together to meet and hang out. It also provides a way to explore different game mechanics in all types of games. I can have fun with a teammate in Boston and another in Colorado all while playing with local co-workers, too.

Curtis Schmidt

Director of Video Production

What does your typical day look like?

No day is exactly alike, which keeps work interesting! I interface with clients and physician advisors to identify any challenges for physicians to learn about a device, treatment solution, procedure, or medical topic. I also work with our internal design and dev team to create medically accurate experiences that satisfy physicians' learning needs.

Maggie Xing

Senior Biomedical Solution Specialist

What makes someone successful on your team?

What makes someone successful on my team is leaning into the interdisciplinary aspect of Level Ex’s culture and workflow. You really have to embrace learning from others and simultaneously enjoy teaching others about your own discipline. This building of collective knowledge not only makes this team successful, but also makes us unique.

Victoria Perizes

Senior Biomedical Solutions Specialist

What unique initiatives do you have that encourage innovation?

We hold company-wide ‘game jams’ where we assemble into small teams that each quickly build an entirely new game from scratch. In a 2-3 day period, each team chooses and tackles a problem in medicine: from infection control to diabetes. This is one of many ways we fuel cross-disciplinary collaboration and creativity between art, dev, and design.

Sam Glassenberg

Founder & CEO

How has your career grown since starting at the company?

I started at Level Ex a few years ago on the Medical team, focused on ensuring that we achieved clinical accuracy in all of the content in our enterprise games. Since then, I’ve served as a discipline lead and am now in the role of Product Manager, helping identify and build features that are valuable to our clients and end users.

Sam Dreyer

Product Manager

What are Level Ex Perks + Benefits

Level Ex Benefits Overview

- Multiple health insurance plans with 100% company-paid premiums
- 100% full-time remote or hybrid for those interested and able to come to our awesome Chicago location
- 401(k) with a generous company-paid match
- 4 weeks of PTO plus 2 weeks of company holidays
- Dental and vision insurance
- Optional pet insurance
- Short-term disability, life insurance, medical leave, parental leave, military leave, volunteer time off, and bereavement leave
- DEI events, game jams, and remote after-hours team events, like board games tabletop simulator, Jackbox Games, etc
Employee Assistance Program (EAP), Pre-tax flex spending, and commuter accounts

Culture
Volunteer in local community
Food drive
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Restricted work hours
Great work/life balance
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Cold brew coffee, gourmet coffee, kombucha, Bevi sparkling water, craft beer, breakfast options, and both healthy and comfort snacks
Company-sponsored happy hours
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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