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UX Designer

| Chicago
Who We Are

Cvent is a leading cloud-based enterprise event management platform that offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, e-mail marketing and web surveys. Our solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. 

The Team

The User Experience Team is passionate about creating the best experience for anyone who plans and attends meetings and events. We are the map makers, designers, builders, and champions for those who need to stay on top of a thousand details and deadlines. Our aim is to empower people to connect, learn, and foster community.

As a UX Product Designer, you will ensure our products are simple, innovative, and accessible. You will partner with product managers, developers, researchers, and writers to design human-centered products that meet market needs. You will be involved in each phase of the project, from early discovery and concept work through development. 

What You Will Be Doing

UX Product Designers are highly skilled user experienced professionals. You will focus on information architecture, user flow design, interaction design, and user research on medium to large sized projects. You will independently manage your projects, but work closely with a design manager or principal designer. You will often be the resident expert on a specific product or area of a product. You will work with Agile sprint teams championing human-centered design and helping to shape design practices that work best with Agile Methods. In addition, you will:

  • Solve complex problems and drive multiple medium-to-large scale efforts simultaneously.
  • Approach each project with consideration for the larger Cvent platform and business model. Deeply understand multiple products beyond your own product area, and be mindful of touchpoints in the overall user journey across the platform.
  • Create proposals for design and research plans with guidance from the leads. Author and maintain UX briefs and prioritize design activities.
  • Design for broad user base with multiple personas and scenarios. Dive into existing user research, metrics and balance with intuition and sensibility.
  • Conduct or participate in usability tests and apply learnings to enhance your designs. Be comfortable talking to customers for research purposes.
  • Confidently present designs to peers, stakeholders and leadership, and articulate rationales behind design decisions.
  • Lead and facilitate design collaboration sessions and reviews. Proactively seek feedback and input from those involved in the projects.
  • Embrace and adopt our product design system – UX standards, best practices, styles, patterns and guidelines – as well as contribute to it by introducing emerging design techniques and their appropriate usage.
  • Mentor and guide junior designers and their work within your projects.
  • Visualize and communicate design solutions via workflow diagrams, storyboards, click-through wireframes, high-fidelity screens (utilizing our style guides), and design documentations, supporting a sprint team executing multi-platform designs through to release.

What You Need for this Position

  • Bachelor's degree in HCI, Design, or a related field with equivalent experience.
  • 2+ years of experience as a UX professional at a technology company or agency.
  • Expert in design, presentation, and prototyping tools (e.g., Sketch and InVision).
  • Understanding of HTML, CSS and JavaScript.
  • An understanding of user research methodologies.

Nice To Have

  • Experience conducting your own user research with prototypes.
  • Understanding of the front-end frameworks for different OS platforms (e.g., React, Angular, Ember, iOS, Android).
  • Understanding of the Hospitality/Hotel industry.

EEO[/AA]Minorities/Females/Disabled/Veterans

Cvent maintains a drug-free workplace 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • TumblrCMS
    • WordpressCMS
    • IntercomCRM
    • SalesforceCRM
    • SendGridEmail
    • Salesforce InboxEmail
    • PardotEmail
    • PardotLead Gen

Location

Located on the Chicago River across from Merchandise Mart, Kapow’s offices are close to public transportation, bars and restaurants.

An Insider's view of Cvent | Kapow

What are some social events your company does?

We have event experts and experienced planners on staff and we partner with many of the country's best restaurants, retailers and venues. So, our quarterly team outings have included rock climbing, rooftops, murder mystery parties, escape races, game nights and more. We also have monthly happy hours at our in-house bar and impromptu karaoke nights.

Olivia

Marketing

What's the biggest problem your team is solving?

Right now, my team is focused on scaling our marketplace. It’s been a really exciting initiative for us all to collaborate on prototyping concepts and implementing the right solution for us. It is so satisfying to work on such a tenacious team whose attitude and curiosity truly reflects in the benefits our product provides our clients.

Addie

Technology

What makes someone successful on your team?

Successful members of our engineering and product team have an insatiable sense of curiosity - wanting to understand how something works, how it’s used and how it could be better. This drive for continuous improvement leads Kapeeps to develop amazing features and propose innovative ideas they are proud to work on and unlock meaningful results.

Mehul

Technology

What is your vision for the company?

Kapow is a leading corporate events technology company, backed by the leader in the industry, Cvent. However, at our core, we are powered by real event experts, melding innovative technology with flawless execution and a sense of fun. Our mission is to save our customers time, create awesome experiences and make events easy to plan and execute.

JC

GM

What projects are you most excited about?

Our product team is ambitious and imaginative, so Kapow is moving fast on lots of exciting projects. As we expand the volume and types of inventory we offer, we're revisiting and refining everything behind how we build and relate our marketplace listings. It's a fascinating challenge that's also preparing us for some very cool future features.

Jorin

Technology

What are Cvent | Kapow Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Kapow has an internal employee advisory group that fields departmental requests to maintain and enhance our culture, organizes social events, takes snack requests, and mentors coworkers.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Kapow hosts company outings Annually.
Stocked Kitchen
Some Meals Provided
Employees get free, catered lunch on Wednesdays
Happy Hours
Kapow Happy Hours are hosted quarterly
Professional Development Benefits
Promote from within
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