Cloud Operations Engineer

| Chicago

Cloud Operations Engineer

We are seeking a highly motivated, talented Engineer to join our operations team. As a cloud operations engineer at Narrative Science you will support the infrastructure automation, security, and tooling design and will work closely with our software development teams to design solutions that support continuous integration and deployment. Someone who is passionate about continuous improvement and automation will fit in well with our team.


  • Improve tooling, processes and infrastructure that support all of Narrative Science
  • Identify, design and develop automation solutions to improve security and cloud infrastructure efficiency
  • Collaborate with your team in design and code reviews  
  • Own critical infrastructure components or systems, and continuously work to improve them
  • Dive deep to resolve problems at their root, looking for failure patterns and driving resolution
  • Be an ambassador for the team to both our internal and external clients
  • Participate in quarterly on-call rotation schedule with all engineers


  • A Bachelor's degree or equivalent years of professional technology experience
  • 5+ years in cloud operations, security or related field
  • Experience deploying enterprise cloud infrastructure, preferably with Amazon Web Services
  • Ability to write clear, concise and tested code
  • Experience developing in Linux systems
  • Experience working with and debugging web applications
  • Proven capability for critical thinking, problem solving and the patience to see hard problems through to the end

Tools you’ll use:

  • Infrastructure/Integration: AWS (e.g. EC2, ECS, Lambda), Jenkins
  • Languages: Python, Bash, Groovy
  • Databases: PostgreSQL, Mongo
  • Builder: Docker, Ansible
  • Version control: Git
  • Monitoring: NewRelic, Sumologic, Sentry, Cloud Watch
  • Security: AlienVault, Bugcrowd

About Narrative Science:

Narrative Science is the leader in advanced natural language generation (Advanced NLG) for the enterprise. Quill, its Advanced NLG platform, learns and writes like a person, automatically transforming data into Intelligent Narratives—insightful, conversational communications full of audience-relevant information that provide complete transparency into how analytic decisions are made.

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1 North Dearborn , Chicago, IL 60602

What are Narrative Science Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Standing desks. Catered lunches. Flexible vacation policy. Quarterly company outings. Free eats & drinks. Free gym access & bike parking. Personal MacBook Air (or computer of your choice). Community engagement opportunities. Internal learning and development opportunities. Referral program & incentives.

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