Cloud Operations Engineer

| Chicago

At VillageMD, we are committed to helping patients achieve greater health by delivering the most accessible and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family-owned practices to world-class health systems. As a Cloud Operations Manager at our organization, you will strive to achieve efficiencies via maximum possible automation and standardization of services. This enables our engineering and business teams to deliver solutions that improve the effectiveness of primary care for our doctors and patients. 

Integral to our Technology Operations team, the Cloud Operations Manager will drive a wide variety of projects to support and improve the organization’s operational efficiency, including overall resource availability and response times. As a new member of our team, you will initially be responsible for helping with the implementation of process and controls that takes us to next level of operational maturity.


What are some examples of projects you will be leading as a Cloud Operations Engineer at VillageMD?

  • You will be responsible for leveraging various alerting mechanism with goal of achieving maximuminfrastructure uptime including availability of critical services that our products depend upon.
  • You will own provisioning, implementation and maintenance of all environments including active monitoring and responding to alerts with quick resolution.
  • As part of our Security First approach, you will ensure Technology Operations is adhering to security and regulatory compliance established by Security Operations and Legal/Compliance team.

What will make you successful here?

  • A desire to make your own job easier and to make Technology Operations more efficient by utilizing the right
  • combination of technology. In other words, make technology work for you and not vice versa
  • A low ego and humility; an ability to gain trust through strong communication and doing what you say you will do

What you might do in your first year:

  • Identify opportunities to build automation and services to make operations of continuously growing infrastructure simple. Actively participate in increasing percentage of infrastructure covered under Infrastructure as Code (IaC) setup with context of elevating maturity of HA/DR solution.
  • Understand current footprint of enterprise cloud services and build a stack of controls and checkpoints that achieves operational goals and maintains the purpose of original architecture.
  • Develop Operational KPIs and Cost Management & Optimization metrics.

The following experience is relevant to us:

  • 5 to 10 years of full-time experience in system administration role – Windows (preferred), Linux (a big plus)
  • Experience working with PowerShell (preferred) or Python (a big plus)
  • Experience with automation, infrastructure as code and continuous delivery techniques
  • Experience with a configuration management framework (Chef, Ansible, Terraform)
  • Experience with cloud environments (AWS, Azure, Google Cloud Platform)
  • Experience with infrastructure monitoring and alerting tools such as DataDog or Nagios

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 



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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.

Mario

Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current delivery , and think critically about the problems that face primary providers today, that will make them successful at VillageMD.

Dave

Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and . My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solution to .

Emily

Healthcare Informatics Analyst

What are VillageMD Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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