We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.
Hyatt Hotels Corporation is an international hotel operating company with $4.5B in annual revenue and over 1000 properties spanning more than 60 countries. We are dedicated to completely reinventing the way we engage with our guests and are actively seeking transformative digital professionals to play a key role in these efforts. As a family-owned business since 1957, Hyatt has expanded to a global organization spanning 19 individual brands and engages with millions of customers every single year.
Hyatt is seeking a hands-on Director of Global Product Engineering to support eCommerce efforts, as well as new, innovative systems for Hyatt customers, guests, and associates. This individual will lead teams of front-end and back-end services teams interfacing with front-end designers and product management as necessary to create scalable applications on the web.
As Hyatt is in the midst of a digital transformation, this leader will also play a critical role in the enterprise adoption of the lean-agile development methodology and will work closely with Product Design and the Product Management leadership teams to plan and execute an iterative development cycle in a lean-agile environment and collaborate with DevOps to iterate on software pipeline improvements that will allow the teams to deliver new software and features to production early and often utilizing automated procedures.
Do you have a passion for taking care of customers and want to be a key player in a digital transformation story? If so, this may be a good fit if:
You're passionate about engineering, CI/CD, code quality, performance, and high system visibility.
You thrive in a continuously learning and collaborative environment and are excited to see others learn and grow through mentorship and coaching.
You have a keen interest in modern software architecture, practices, and the latest technologies like: Kubernetes, React, Next,js, Kafka, etc.
You enjoy having a direct role to play in improving the experience of millions of customers worldwide who use Hyatt's eCommerce platforms.
You are a strong verbal and written communicator with both technical and non-technical audiences.
Responsibilities
Leverage extensive experience and judgment to assist several Agile teams across the globe in the design, development, testing, implementation, and technical support of solutions on Hyatt.com across a full-stack of development tools and technologies.
Manage the career growth of team members through coaching, mentorship, goal setting, and ongoing training/development.
Analyzes the needs of different departments and determines ways to meet business objectives, leveraging existing and new technical and team capabilities. Assists in the planning and implementation of additions, deletions and major modifications to the supporting team structure and system infrastructure company-wide.
Identifies suboptimal technology/processes, evaluating potential solutions and implementing the best possible solution.
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.
Is a key team member in the team that formulations the strategies of the Global Product Engineering team and captures this strategy in a way that resonates with multiple stakeholders in the organization, from subordinates to senior leadership.
Leads department in support of departmental objectives; encourages feedback and shares with upper management to improve productivity and team dynamics.
Qualifications
BS in Computer Science or equivalent combination of technical education and work experience.
16+ years of progressively complex experience in a full-time development and leadership roll.
10+ years hands-on experience leveraging modern web software stacks like React, Next.js or similar frameworks, and content management systems like AEM.
4+ years of experience in microservices architecture, including working with Spring Boot.
3+ years of experience in DevOps practices, including leveraging Docker & Kubernetes to build and deploy changes to production.
Successful experience managing multiple teams often in a multi-tiered organization (experience managing 3+ managers) as direct reports and responsible for coaching their career development and performance.
Successfully led a multi-function organization. Proven ability to identify, articulate and communicate recommendations to senior management.