Director of Quality Assurance

As the Director of Quality Assurance, you will provide leadership and strategic direction for all Quality Assurance teams in the Engineering organization. You will define, develop, and maintain all software QA processes, practices, standards, methodologies, and metrics while working directly with Engineering leadership, product management, and customer support to ensure the quality of software and services. The ideal candidate for this role will have excellent verbal, written and interpersonal skills who stays up-to-date with current industry trends, benchmarks, and best practices.

Responsibilities:

  • Develop resource strategies, allocating staff, tools and specialized support as needed to ensure that all testing and deployment commitments are met
  • Define and collect fact and data-driven metrics (KPIs) to measure the Engineering organization's success and identify areas for improvement, communicating the results to the executive team
  • Lead the design and implementation of testing frameworks, test infrastructure, tools, build and deployment processes
  • Provide training, coaching, and mentoring to direct reports. Proactively monitor performance, preparing individuals for growth opportunities and advancement
  • Promote cross-functional communication and ensure adequate information flow within the organization
  • Oversee the recruitment and talent identification process for the QA team

Minimum Required Qualifications:

  • Excellent at leading, making decisions, and organizing work for a team of senior quality assurance engineers and managers for both local and remote teams
  • Experience with implementation of various industry standard testing methodologies, test planning, test automation tools and techniques
  • Solid knowledge of testing techniques to determine appropriate number of test iterations and applying risk-based testing concepts
  • Experience defining QA strategy and leading the implementation of QA practices within a Software Engineering organization
  • Demonstrated project management skills with a history of managing multiple projects in parallel
  • Solid understanding of software development life cycles (SDLC)
  • 5+ years managing software quality assurance or software development teams
  • 8+ years SQA/SQE experience
  • BS or MS in Computer Science or other related field

Highly Preferred Qualifications:

  • Experience with Atlassian suite (Jira, Confluence, Bitbucket, Bamboo)
  • Deep level of understanding of Microsoft Office and Windows
  • Experience working in Agile/Scrum environments
  • Experience with Continuous Integration Continuous Delivery (CICD)
  • Applicable certification(s): CSQE, CTAL- TA, CTAL-TTA, PMP

Who We Are:

Litera Microsystems is the leading provider of software for drafting, proofreading, comparing, repairing and cleaning documents in the legal and life sciences industries worldwide. Our core products empower users to generate, review, and distribute high-quality content quickly and securely, from any device. Today, Litera Microsystems supports thousands of document-intensive organizations across the globe, helping them satisfy the complex demands of clients and regulators.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SpringFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SQLiteDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

Location

Our office in Riverside Plaza looks over the river, is close to several train and bus stops and a short walk away from restaurants downtown.
300 South Riverside Plaza, Chicago, IL 60606

Insider's spotlight

How do you collaborate with other teams in the company?

Our culture is heavily focused on collaboration and growth, and everyone is approachable, from the CEO right through to the developers. Though I'm in sales, I regularly speak with our customer success, product, and marketing teams.

Abhijat

Senior Account Executive

How has your career grown since starting at the company?

The best part of working here has been the opportunity to grow and learn. I started when I was 23 and have had many different roles and responsibilities on my journey with the company.

Nick

Senior Consultant

What is your vision for the company?

At Litera Microsystems, we know that a great culture emerges from the people you hire. We hire the best and brightest, and take pride in taking care of our employees who in return, take care of us and our clients.

Brittani

Director of Human Resources

How do your team's ideas influence the company's direction?

I'm inspired by the talented group of people I work with. One of the many benefits of working with a small company is that everyone has a direct impact on the outcome of our business. There is a sense of pride and ownership.

Kim

Business Analyst

What are Litera Microsystems Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Our benefits package goes beyond health insurance, PTO and 401ks. We provide our employees with plenty of opportunities for volunteering, flexible work hours, options to occasionally work from home, snacks in the kitchen and group happy hours.

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