Information Security Manager

| Chicago

Manager, Information Security - Downers Grove, Illinois

FTD Companies, we continually evolve the business by promoting a culture where solutions from the technology group help transform our business through customer-meaningful solutions, innovative technologies, and business-impacting projects.

This highly crucial Manager, Information Security & IT Service Center position is responsible for all IT security and related compliance efforts within our multi-brand $1B+ E-Commerce company. We're actively searching for a top-level Manager to join newly built teams at FTD Companies who will be tasked with creating an entirely new state-of-the-art platform and architecture from scratch.

What You Will Contribute:

  • You work closely with the technology teams to ensure systems are secure upon implementation; includes personal computing devices and storage.
  • You lead the work to assemble required quarterly reporting, including external and internal vulnerability scans, wireless scans, access control documentation. Work with others in IT and Internal Audit to check compliance for security and other regulatory measures. Track to defined SLAs and provide reporting against those SLAs.
  • You'll lead periodic testing of our Security Incident Response Plan.
  • You provide leadership and strategic direction for the function, ranging from planning and budgeting to motivational and promotional activities expounding the value of information security. Provides exceptional guidance conveying a sense of urgency and a passion for delivering world-class customer service.
  • You'll recognize problems by identifying abnormalities and report violations appropriately. Addresses complicated issues that our Tech Service Center technicians cannot resolve.
  • You are the liaison with and offers strategic direction to related governance functions (Physical Security/Facilities, Risk Management, IT, HR, Legal and Compliance) plus senior and middle managers as necessary, on info security matters such as routine security activities plus emerging security risks and control technologies
  • You'll form a "center of excellence" for Info Sec management, for example offering internal management consultancy advice and practical assistance on risk and control matters throughout the organization and promoting the commercial advantages of managing information security risks more efficiently and effectively
  • You lead or commission the preparation of necessary information security policies, standards, procedures, and guidelines, in conjunction with the Security Committee
  • You champion the design and operation of related compliance monitoring and improvement activities to ensure compliance both with internal security policies etc. and applicable laws and regulations
  • You pioneer suitable information security awareness, training, and educational activities. Such as training for the company as a whole and training on secure coding methodologies such as OWASP for the application development teams.
  • You guide IT risk assessments activities.
  • You remain current on information security topics and trends.
  • You own and participate in the evolution of our disaster recovery and business continuity program.
  • You review technology contracts to ensure that data and network security aspects are adequately addressed. Additionally, review the system and application specifications and makes recommendations for security enhancements.

What we seek:

Is a phenomenal Manager with the ability and interest in working on a broad variety of different projects and technologies who loves to security, is excited about building things and is passionate about robust software design? These are what we are looking for

  • You will need a bachelor of Science degree in computer science or related information security field.
  • You require 5-10 years of full-time work experience in information security management and related functions (such as IT audit and IT Risk Management).
  • You having management qualifications such as CISSP or CISM is highly preferred.
  • We want 5+ years of experiences with complex system environments (e.g., directory services, email, VPNs, heterogeneous desktop and mobile operations system, Windows 7, Outlook 2003/2010, Blackberry, iPhone, and iPad/mobile devices.
  • Experience with Wi-Fi, Enterprise Anti-Virus solutions, software distribution tools, and problem tracking software.
  • We need someone with current knowledge of federal, state privacy and security laws and regulations, such as GDPR, Privacy Shield, and The California Consumer Privacy Act of 2018.
  • You are absolutely trustworthy with high standards of personal integrity and are a detailed, logical thinker with knowledge of technical infrastructure security components and integrate computerized rules-based systems.
  • Demonstrated track record of communicating security-related concepts to a wide variety of technical and non-technical staff.
  • We want someone with experience with Wi-Fi, Enterprise Anti-Virus solutions, software distribution tools, and problem tracking software
  • We desire you to be well versed in PCI DSS compliance, ISO 27001, 27002 standards, and the Cloud Security Alliance Cloud Controls Matrix
  • You possess the prowess to motivate a team to adhere to IT practices and deliver outstanding customer service and satisfaction to employees.
  • Keep up to date on new and evolving security technologies and services available in the market and on cybersecurity threat trends and intelligence
  • Do you have the ability to work and communicate with coworkers under pressure?
  • Would you enjoy working at a strong customer-service orientated company?
  • Are you independent-minded and able to communicate complicated issues with strong written and oral communication skills?
  • Please be able to learn, understand, and apply new technologies.

What we offer:

A phenomenal Manager, Information Security opportunity to be a part of a team that builds and evolves high performance, scalable order processing systems handling large transactional volumes. We encourage and welcome out of the box ideas in all areas like artificial intelligence, data processing and information retrieval, voice capabilities, automation, computer vision, and other ideas welcome. We much enjoy all the benefits of working for a digital E-Commerce Company (flexible hours, a healthy vacation plan, summer hours) in a relaxed work environment.

We strongly embrace the definition of a "flat" organization where you will spend time with business leaders, managers, developers, product management and executive leadership. There are job opportunities, and then there are career opportunities... Let us provide you with a career where you look forward to Mondays. Careers that have a positive impact and offer you a future as we change, grow, expand and explore new and exciting experiences for our global customer base.

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases


We also have an office in the heart of Downtown Chicago at 1. North Dearborn

An Insider's view of FTD Companies

What does your typical day look like?

Every day looks different when you’re on the social media team. Our jobs involve interacting with our brands’ communities, staying up-to-date on the latest social trends, developing content and optimizing campaigns. Since social media is always changing, there’s always something new to learn or test.

Marissa Metzler

Manager: Social Media Marketing

What unique initiatives do you have that encourage innovation?

I have had the opportunity to build a platform from the ground up. Opportunities like these are few and far between in this day and age. FTD has been like a master class in leadership for me, and it has produced a fundamental mind shift for me on what leadership means.

Dimple Rao

Senior Director of Product Management

What's the biggest problem your team is solving?

On our FOL team, we are creating a feature complete platform migration for all of our florist sites. This is a rather large task in that most of our florist sites look like they were created in the .COM era of the internet. Our new platform will provide huge UX boons. In addition to self-improvement, it may also attract new florist partners

Michael Walsh

Software Engineer

What are FTD Companies Perks + Benefits

FTD Companies Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following the date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), Employee Stock Purchase Plan (ESPP), life, accident, and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions.
FTD Companies, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our diversified portfolio of brands such as ProFlowers, ProPlants, Shari’s Berries, etc.

Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
401(K) Matching
Discretionary match of 50% on the first 6% of your of pre-tax or post tax deferral. To maximize the employer match, you will need to contribute 6%. Vesting is at 25% each year
Employee Stock Purchase Plan
The Employee Stock Purchase Plan (ESPP) provides employees with an opportunity to share in our growth and to purchase shares of our common stock without payment of brokerage costs, at a 15% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Commuter Benefits
Take advantage of the pre-tax benefit, you may elect up to the IRS limit of $260/month for transit and $260/month for parking.
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Game Room
Our game room includes Ping Pong.
Some Meals Provided
We provide food during Peak Season.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
Promote from within
Online course subscriptions available
More Jobs at FTD Companies19 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Design + UX
Data + Analytics