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Ulta Beauty is the largest beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin, hair care products and salon services. Since opening its first store in 1990, Ulta has grown to become the top national retailer providing All Things Beauty, All in One Place™.Ulta Beauty offers more than 25,000 products from more than 500 well-established and emerging beauty brands across all categories and price points. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, makeup and brow services. Ulta Beauty operates approximately 1,200 retail stores across all 50 states. We plan to continue expansion for the next several years, with an intent to operate 1,500 to 1,700 stores across the U.S. while driving strong growth in its e-commerce business.  Ulta is on a quest to bring the fun of beauty to all – constantly delighting guests while offering rewarding careers for passionate, beauty-loving associates.



Ulta Beauty is looking for a Director of Hardware to lead and direct all efforts related to strategy, design and development of store hardware solutions. Areas of responsibilities include physical registers, mobile devices, productivity equipment and all technical equipment within the stores.  They will be expected to influence our vendor’s R&D and innovation roadmaps based on Ulta’s needs.

The Director of Hardware will have a branch of engineering and will drive the In-Store Technology strategy and will be responsible for executing proof of concepts, while working with business partners, procurement, architecture and IT towards the implementation and final decision of new hardware components introduced to the enterprise.  They will also partner with the DevOps organization to identify and prove out deployment efficiencies, defect trends and root cause analysis to provide in depth insights to the applications team. 



  • Develops hardware/device strategy utilizing industry standards.  Creates roadmap and executes the roadmap based on business requirements and strategy.
  • Leads scoping and business priority setting for strategic business initiatives involving business policymakers and direction setters.
  • Champions the implementation of capital programs and overall strategy vision to associates at all levels of the business operation, brings order to complex situations, and keeps a focus on business objectives. Manages the business case for funding capital programs and confirms continuing business viability of the program at regular intervals.
  • Anticipates major changes affecting the organization and mobilizes resources to efficiently meet demand.
  • Sets performance measurement objectives and the high-level implementation approach.
  • Provides leadership for Ulta within the industry on the identification of future trends and competitive issues (e.g. technical, market sector, legislative). 
  • Makes decisions that balance a variety of factors to achieve an optimal outcome for the enterprise and has capacity to be open, persuaded by new information and is comfortable exploring areas where there are no right answers.
  • Initiates and manages relationships with business partners at the highest level to identify potential areas of mutual interest for future development, maintains an overview of the contribution of service delivery arrangements. 
  • Negotiates and resolves contractual issues, including failure to meet contractual obligations and undertakes comprehensive financial evaluations.
  • Advises on significant enterprise level improvements and measurable business benefits by identifying, proposing, initiating and leading significant programs of improvement. Champions a culture of “Improve Always”
  • Manages individuals and teams. Allocates responsibilities and/or packages of work. Provides coaching and support and delegates responsibilities where possible, in order to achieve corporate objectives. Mentors and influences senior individuals in consideration of their career opportunities and contribution to the organization.
  • Works to identify opportunities for improvement within the environment, both technical and operational, along with plans capture those benefits.
  • Defines a strategy, builds the partnerships and implements the operations in partnership with the DevOps organization to recover assets by creating processes to help liquidate and redeploy obsolete equipment based on aging / inventory turn reports while reducing expensive monthly storage costs.
  • Accountable for managing to department P/L and Project Budgets
  • Identifies areas to improve standards, simplify, and enhance functionality to improve supportability and time to market.
  • Sets best practices based upon broad experience in the retail industry
  • Partners with the various vendors to receive pre-release hardware for Ulta’s Lab and reduces hardware testing costs by implementing and managing a vendor-assisted certification program.  




  • Bachelor’s degree in Computer Science, Information Technology or equivalent experience required.
  • 10+ years of IT leadership experience preferably in a retail environment
  • 7+ years’ experience leading technology teams in a highly dynamic fast paced environment
  • Strong team player with proven experience and ability to collaborate across a number of technology and business teams.
  • Proven experience and ability to manage problem resolution of complex or intermittent issues in a multi-vendor, integrated enterprise environment.
  • Strong verbal, written and presentation skills with the ability to effectively interact with internal and external business partners.
  • Solid knowledge of industry best practices and technical systems.
  • Must be proactive, self-directed, detailed and organized
  • Demonstrated ability to create application development strategies and execute on those strategies.
  • Effective leader of cross functional teams
  • Familiarity with enterprise architecture and interface design
  • Must be able to create a roadmap and execute transformational change
  • Support off-hours production issues and code deployments as needed
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
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    • PerlLanguages
    • PHPLanguages
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    • AccessDatabases
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    • AxureDesign
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    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • MailChimpEmail


Our satellite campus is in Chicago at 120 S. Riverside Plaza with 100 workstations & conference rooms which associates can reserve.
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An Insider's view of Ulta Beauty

How would you describe the company’s work-life balance?

Flexible! Ulta leadership recognizes that associates will do their best work when they feel supported. The options of FlexCity, FlexShift, FlexPlace, and FlexTime allow an associate and manager to partner to create arrangements that support the employee's specific needs while satisfying Ulta's business requirements for their position.


Lead IT Analyst

What does your typical day look like?

I would consider a typical day for me at Ulta to be very atypical. Every day is different; filled with new challenges and surprises as things move at the speed of light. So, what is typical? Because Ulta has such an amazing culture of people and energy, regardless of what the day brings, you will end the day knowing you work at an awesome place.


IT Portfolio Manager-IT Risk, SAP, EDA & Integrations, G&D, LP

What makes someone successful on your team?

Being able to take on challenges and responsibilities that might intimidate you are important in being successful. These experiences offer a chance to put your skills to practice and learn. ULTA not only recognizes and rewards those individuals, but builds the confidence and support to help you grow.


IT Associate Analyst, Security & Network Operations

How do you make yourself accessible to the rest of the team?

I make myself accessible by proactively building strong business relationships, sharing knowledge, listening to business needs, asking questions and solving complex business problems. Our teams partner together to demonstrate strategic improvements and ‘wow’ the business by putting people at ease and working together to achieve business goals.


Senior Manager - Data Protection

What are some things you learned at the company?

I’ve learned more in my 5yrs at Ulta than in my previous 14yrs of IT combined. Not only in technology, but in relationship management, budgeting, distribution, e-commerce, procurement, business strategy, skillset calibration and more. This openness and transparency provides unlimited recipes for success – you just have to pick one and run with it!


IT Architect

What are Ulta Beauty Perks + Benefits

Ulta Beauty Benefits Overview

Being rewarded for your hard work never goes out of style. With a number of options to choose from, you can select benefits that meet the needs of you and your family. And benefits begin on your first day of active employment.

In addition to the competitive benefits outlined, we also have a generous Associate Discount of 25% off on retail products and 50% off on salon services.

Volunteer in local community
Ulta Beauty partners with After School Matters and Skills for Chicagoland's Future.
Partners with Nonprofits
Ulta Beauty is proud to partner with the Breast Cancer Research Foundation, Dress for Success and Save the Children through the Ulta Beauty Charitable Foundation.
Intracompany committees
Ulta Beauty has a variety of Corporate Associate groups, such as the Ulta Green Group.
Open door policy
Team owned deliverables
Open office floor plan
Highly diverse management team
Ulta Beauty is committed to ensuring our "Champion Diversity" value and "Inclusion" competency are part of who we are and the decisions we make.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Ulta Beauty associates can contribute up to the IRS limits of $2,700 annually to their Health Care FSA and up to $5,000 to their Dependent Care FSA.
Disability Insurance
All benefit-eligible associates are provided with company paid short-term disability & long-term disability insurance. Associates may also purchase supplemental critical illness and accident coverage.
Dental Benefits
Ulta Beauty offers dental insurance to eligible associates and their dependents.
Vision Benefits
Ulta Beauty offers voluntary vision insurance.
Health Insurance Benefits
Ulta Beauty offers health insurance to eligible associates and their dependents.
Life Insurance
Ulta Beauty provides all benefit-eligible associates with company paid basic life insurance. Associates may also purchase supplemental term life insurance and supplemental AD&D insurance.
Pet Insurance
Ulta Beauty offers voluntary pet insurance.
Onsite Gym
Retirement & Stock Options Benefits
Ulta Beauty associates can save for their retirement by participating in the 401(k) plan administered by Fidelity, following 60 days of service.
401(K) Matching
Ulta Beauty matches 100% of the first 3% and 50% of the next 2% of eligible compensation deferred and is 100% vested immediately.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of paid parental leave for the birth parent and provide 2 weeks of paid leave for the non-birth parent.
Flexible Work Schedule
Ulta Beauty provides associates with a flexible work schedule that includes flexible start and end times and summer hours.
Family Medical Leave
All Ulta Beauty associates are eligible to apply for a leave of absence, which will be reviewed for any federal (FMLA) or state protected leave eligibility.
Adoption Assistance
Ulta Beauty provides adoption assistance reimbursement and paid-time off.
Company sponsored family events
Ulta Beauty participates in National Bring Your Child to Work Day.
Vacation & Time Off Benefits
Generous PTO
We believe each associate should have time off from work each year. Ulta Beauty provides the following paid time off: vacation days, personal days, sick days and paid holidays.
Paid Holidays
Paid Sick Days
Ulta Beauty provides paid sick days to associates.
Perks & Discounts
Casual Dress
Company Outings
Teams within Ulta Beauty host company outings semi-annually.
Relocation Assistance
Ulta Beauty provides relocation assistance where eligible.
Professional Development Benefits
Job Training & Conferences
Ulta Beauty offers associates professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Ulta Beauty provides financial assistance to active, full-time associates with at least one year of service for tuition-related expenses.
Lunch and learns
Ulta Beauty hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Customized development tracks