Junior Technician

| Chicago
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Our Company

DigitalMint is the leading Bitcoin ATM and Teller network, enabling customers to buy cryptocurrency instantly at locations across the United States. Founded in 2014, DigitalMint has been featured on CBS, Coindesk, Forbes, and Fox. Our company is empowering underserved and unbanked consumers to utilize digital currencies as a tool for financial access and inclusion. We’re a passionate startup looking to grow our team with dedicated entrepreneurial-minded people that love a good challenge.

Job Description

DigitalMint is seeking a Junior Technician to play a fundamental role in working with our location partners. You will be responsible for keeping our growing fleet of locations online. You work closely with our engineering and business development teams to accelerate our location launch pipeline. You will be the primary point of contact for our location partners. Your main responsibility will be to proactively manage fleet uptime. You will also be responsible for launching and configuring new locations (tablets, Kiosks, API integrators). Our ideal candidate is a tinkerer, loves to build rapport, patient, works well with their hands, and well organized and is hungry to learn new technologies.

What You’ll Do

  • Participate in engineering pipeline process to complete operations tasks.
  • Operate business systems and services.
  • Upgrade & resolve issues in automated kiosk deployments.
  • Diagnose & resolve issues with location partners.
  • Assist contractors in installing kiosks (remote and onsite).
  • Handle logistics with location partners when a location is offline.
  • Configure kiosks and tablets prior to delivery.

What We’re Looking For

  • Experience working with hardware in a professional capacity.
  • Customer service experience.
  • Technical fluency across multiple platforms (Windows, iOS).
  • Interest in bitcoin, blockchain technology, and digital currencies.

Benefits

  • Competitive salary
  • Performance bonuses paid based on fleet uptime
  • Medical, Dental, and Vision insurance
  • Monthly CTA pre-tax benefit
  • Daily $12 lunch subsidy
  • Fully stocked kitchen
  • Discounted gym memberships
  • Flexible work-from-home and vacation policies
  • Exciting culture in the fast-growing cryptocurrency industry

We are currently seeking candidates in the Chicagoland area and not currently seeking remote positions.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • elasticsearchDatabases
    • Google AnalyticsAnalytics
    • YextAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • TrelloManagement
    • GitlabManagement
    • SalesforceCRM
    • MailChimpEmail
    • SendGridEmail

Location

DigitalMint is located in the Near North Side neighborhood between the Chicago and Merchandise Mart Brown Line L stops.

What are DigitalMint Perks + Benefits

DigitalMint Benefits Overview

At DigitalMint, we pride ourselves on being results-oriented, giving our employees everything they need to accomplish their goals to the best of their abilities. A few benefits that we provide our employees with include:

- Medical, dental, and vision insurance
- 401k with employer match
- Daily lunch subsidy
- Flexible work-from-home and vacation policies
- Monthly CTA pre-tax benefit
- Discounted gym memberships

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is Occasional bring your pet to work days.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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