We all depend on healthcare throughout our lifetimes, for ourselves, our families, and our friends, and know it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy, we think healthcare should work better for all of us. At Collective Health we believe health benefits should be simple, accessible, and technology-driven. Moreover, we believe healthcare should be grounded by the people that it serves. Our mission is to make understanding, navigating, and paying for care effortless.

Responsibilities

Quality Assurance Engineers at Collective Health test new features in our award-winning web applications and the backends that support them. You’ll be working with an empathetic and collaborative team that is excited to answer your questions and share their wisdom with you. We expect you to do the same. Here is an example of what you’ll be doing:

• Create test cases for our different products

• Create clear bugs from conducting tests based on our product requirements

• Collaborate with team members and stakeholders from Product, Design and Engineering teams

• Raise inconsistencies in the product

• Triage issues for the front end or the backend

• Attend daily stand ups and report details on defects

• Work with Product Managers and stakeholders to clarify requirements

Qualifications

We don’t have specific requirements on years of experience or degrees because we care more about what you can do, and how you do it. Some members of our team have CS degrees, others are self-taught, have unrelated degrees or graduated from a coding bootcamp. At Collective Health, we believe diversity in background is just one of many forms of diversity that make for a strong team. What we want is curiosity, empathy, and accountability.

We value people who are team-oriented, who constantly learn and more importantly, constantly teach. Above all, we want you to help us improve consistently over time. We are looking for someone who is:

• curious about healthcare and how we deliver it in our products, whether they are externally facing websites or internal tools

• open to learning new technologies that enable deeper testing (such as TestRail, mobile testing and browser tools)

• a clear communicator whether verbally or written in emails, slack or bug tickets

• flexible to shift priorities when warranted

• able to provide feedback for the team on how to improve both our QA and engineering process

• aware of what our end users want and serves as a voice for them

• a collaborator with team members

Collective Health is a technology company simplifying employer healthcare to make health insurance work for everyone. With more than 200,000 members and over 45 enterprise clients—including Pinterest, Red Bull, Restoration Hardware, Activision Blizzard, and more—our technical and customer experience teams are reinventing the healthcare experience for forward-thinking employers and their people across the U.S.
Collective Health is headquartered in San Francisco, CA, with additional offices in Chicago, IL, and Lehi, UT. Founded in 2013, Collective Health is backed by the SoftBank Vision Fund, DFJ Growth, PSP Investments, NEA, GV, G Squared, Founders Fund, Maverick Ventures, Mubadala Ventures, Sun Life, and other leading investors. For more information, visit us at https://www.collectivehealth.com

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.