As a Sales Engineer, you will support Account Executives in sellingLitera products and winning new business. Sales Engineers will also manage customertrials (evaluations) and pilots, ensuring they lead to the highest possiblechance of a successful sale. Sales Engineers will be responsible foridentifying software gaps at the prospect/customer level, conducting tailoreddemonstrations to promote the value, alleviate business problems, and becapable of technical, strategic, and implementation conversations with C-leveland IT Director positions.

Key Responsibilities:

• Conduct to-the-point and specific product demonstrations to meet the needs of the customer/prospect
•  Advocate on behalf of the customer to ensure Product Management is aware of market trends, gaps, needs, and business cases
• Manage the pre-sales cycle from a technical and implementation perspective
• Build relationships with IT/Apps Managers to obtain access to items impacting decisions
• Validate Litera Microsystems solutions by telling other customers success stories
• Maintain an industry leading level of knowledge surrounding current challenges, standardizations, changes, and solutions
• Conduct strategic conversations with C-level/IT/Knowledge Management leads for leveraging technology and accommodating workforce demographics
• Overcome product deficiencies by showing immediate value in other areas of the product, relationship, or service
• Keep on top of all active trials (evaluations) and pilots daily. Updating checklists and coordinating internal staff for updates.
• Travel is required

Key Traits, Knowledge, Skills, Abilities & Experience

•  Technically competent and the ability to quickly adapt to technology changes
•  Always prepared in advance for every meeting
• Strong communication and demonstration skills; ability to teach and tell a story in a concise way
• Knowledge of and experience using Salesforce
• Ability to retain a significant amount of knowledge regarding customers, Account Executive territories, practice areas, and previous interactions with customers
• Ability to iterate and think on the fly
• Ability to position Litera Microsystems' solutions to speak to the value provided to the entirety of the document lifecycle
• Advanced knowledge in Office, Exchange, and Industry environments to accurately speak and relate to concerns, needs, and requirements
• Advanced level of knowledge required in Litera Microsystems offerings/capabilities and the industry, with the ability to work with C-Level/Director titles at prospect/customer sites
• Keen attention to detail, strong organization skills, and the ability to manage several projects at once.

Requirements:

•  Bachelor's Degree or equivalent experience
•  2+ years of experience working in an IT support or software sales support capacity
• Proven ability to succeed in a high-pressure, fast moving role
• Self-motivated with the ability to work independently and as part of a team
• Ability to communicate effectively at all organizational levels
• Excellent interpersonal relationship building skills and a passion for customer satisfaction and relationship development.
• A great attitude and commitment to excellence.
• Interest and aptitude to learn new technologies
• Willingness to travel regularly
• Interest / experience in the Legal / Legal Tech industries encouraged but not required