Senior Cloud/DevOps Engineer

| Chicago
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NowPow is a personalized community referral solution. We use technology to power entire communities by connecting people to the vital resources they need to stay well, meet basic needs, manage with illness and care for others. In four years, we have grown our U.S. reach to 14 states plus Washington D.C., with customers ranging from big health systems and health plans to small community health centers and community-based organizations.

We build networks that address a full spectrum of needs across communities, such as food insecurity, loneliness, dealing with a new cancer diagnosis, and trouble paying bills.

NowPow is a women-owned technology company located in our first NowPow community, Chicago’s South Side.

Position Summary:

As a Senior Cloud/DevOps Engineer at NowPow, you will be responsible for NowPow’s Azure environment and costs, NowPow’s HIPAA compliant security program, and managing our build, automation, and test pipelines.

You will build tools to optimize and manage our Azure cloud environment. You will own NowPow’s security program and document, certify, and explain the program to our customers while managing its activities (including automated scanning, penetration tests, and certification processes). You will own and manage our platform automation, including deployment/CI pipelines and build/test automation processes.

As a growing startup, you will need to own all things Azure for our teams and help us to identify missing skills and new processes as our systems grow. You will be responsible for our platform’s security, monitoring, and costs.

An ideal candidate will have 4+ years of experience using Microsoft Azure as a hosting platform and expertise in using cloud infrastructure frameworks is required.

Key Responsibilities:

Monitor and manage the NowPow Platform’s Hosting Environment

    • Monitor activity within the NowPow’s Azure cloud environment
    • Optimize and monitor our costs and plan and implement cost saving initiatives with engineering leadership
    • Manage NowPow’s system monitoring solutions and help us go from 99% uptime to five-nines (99.999% uptime)
    • Monitor and automate platform scaling to improve performance and optimize costs
    • Inventory and manage all cloud resources and archive and delete as needed
    • Evaluate advancements in cloud technologies and share with our teams

Manage the NowPow Platform Security Program

    • Lead the NowPow security program across different NowPow departments
    • Manage a Security Engineer implementing different security initiatives
    • Facilitate stakeholder meetings with engineering, operations, and executive leadership to coordinate HIPAA security/privacy monitoring and ongoing engineering team security activities
    • Partner with our Sales team on customer security review processes and RFP/RFI questions around security
    • Own and document overall platform security and review with customer IT teams as needed
    • Evaluate security compliance programs (such as HITRUST, SOC2, etc…) and work across departments with a Security Engineer to implement and manage

Support our Engineering, QA, Analytics, and Product Support teams

    • Partner with the Architecture and R+D team to test new Azure features and build new solutions as needed
    • Automate more of the customer provisioning process with our Product Support team
    • Work with our QA team to update our automated testing pipelines and strategy
    • Coordinate with engineering to improve our CI build and test pipelines

Requirements

  • BS or MS in computer science, or equivalent.
  • Extensive cloud infrastructure framework experience required with 4+ years of DevOps experience with the Azure cloud infrastructure
  • CI/CD experience with TeamCity, Jenkins, TFS, or other CI frameworks
  • Experience with deployment automation tools (like Octopus or Azure DevOps) is preferred
  • Scripting and environment automation experience required
  • Experience working with security compliance frameworks such as HITRUST, SOC2, ISO 27001, FedRAMP and PCI is preferred
  • Excellent verbal and written communication skills.
  • Comfortable adopting to new technologies quickly
  • Previous management experience is a plus

Benefits

We have strong values, high energy and are committed to driving real social impact.

We power whole person care across whole communities, including our own… We offer competitive benefits, generous time off, remote work and casual dress, a culture of innovation and collaboration, and a committed and connected work environment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Handlebar.jsFrameworks
    • SASSFrameworks
    • Microsoft SQL ServerDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe XDDesign
    • AsanaManagement
    • JIRAManagement
    • WrikeManagement
    • InsightlyCRM
    • SendGridEmail

Location

We call Hyde Park home. With the gorgeous lakefront steps away, great food, and public transit options, you’re sure to fall in love with it too.

An Insider's view of NowPow

What does your typical day look like?

I kick off the day with our team stand-up and spend the rest of the day focusing on our integration projects, working with both our Engineering and Implementation teams. The collaborative atmosphere at NowPow encourages team members to work closely on tasks and ensure that we create seamless and quality integrations with our customers.

Sophia

Software Engineer

What are NowPow Perks + Benefits

NowPow Benefits Overview

We also take great care of our NowPow community!

Competitive Benefits. We offer comprehensive health insurance for our team and their dependents—and there’s no waiting period to enroll. We also offer parental leave, dental and vision coverage, as well as health savings and flexible spending accounts. Want to contribute to your 401K? We’ll match it.

Generous Time Off. We have generous paid time off (PTO) days and celebrate 10 paid holidays a year. On top of that, we offer “Life Time Hours” for events that can’t be scheduled outside of regular working hours and additional paid “Self Care Days.” We don’t just preach self-care, we practice it.

Remote Work & Casual Dress. Every day is a casual dress at NowPow, but especially Wednesdays. That’s our company-wide remote workday. We believe the option to telework once a week improves your productivity, creativity, and morale.

A Culture of Innovation & Collaboration. NowPowers are smart and passionate about our mission, and we encourage everyone to contribute to our company’s continuous innovation. Our NewPow Innovation Challenge has fabulous prizes, too.

A Committed & Connected Community. Our Culture Club represents every department and is dedicated to planning game nights, contests, community volunteering, and other fun activities. We also host News & Nosh every Friday—a Happy Hour where we reflect on the week and enjoy snacks and drinks (from our always-stocked kitchen).

Culture
Volunteer in local community
NowPow Gives Back is a group dedicated towards advancing our social mission by providing opportunities for staff to donate time, money, or effort to causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
NowPow has a Culture Club that is an interdepartmental group of NowPow team members dedicated to strengthening company culture and engaging employees in making NowPow a great place to work.
Daily stand up
Open door policy
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
NowPow's health insurance policy covers 80% of the monthly premium.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
NowPow provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 1% of an employee's annual salary.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave. Of the 12 weeks, 10 weeks shall be compensated at the employee’s regular, biweekly pay.
Remote Work Program
Remote Work is an opportunity to work away from the office. NowPow offers 1 common remote workday every week on Wednesdays.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
NowPow employees receive between 10 and 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Employees receive 5 days per year for Self Care Days. Self Care Days can be used for self-care of any kind, including personal development, volunteering, or physical and/or mental rejuvenation.
Perks & Discounts
Casual Dress
Stocked Kitchen
NowPow has a fully stocked kitchen including unlimited snacks, coffee, tea and of course, lots of LaCroix.
Happy Hours
We like to end each week on a good note. Every Friday from 4-5pm different departments take turns hosting “Nosh,” an hour of hanging out, reflecting on the week, and enjoying snacks and drinks.
Parking
We offer employees a parking subsidy.
Recreational Clubs
Professional Development Benefits
Lunch and learns
Brown Bag Lunches occur once a month and highlight the many interests of our employees. Brown Bags are an opportunity during the workday to learn about a new skill or topic from your colleagues.
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