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Senior Devops Engineer (AWS)

| Chicago

Are you

  • looking for a career that helps you grow and recognize your goals? 
  • Are you interested in making an immediate impact and contributing to strategic goals?
  • Are you searching for an exciting opportunity that fits your lifestyle? 

If so, this is a rare opportunity you should know about. Many are looking for this opportunity...and we have it! It does not come around often and not everyone is qualified, but perhaps this might be you! If this sounds interesting, read on...

Kapow, now a Cvent company, is an industry-leading event platform that allows companies to find, book and manage memorable, scalable and essential corporate events. We help companies grow revenue quickly by combining 10,000+ unique, pre-packaged experiences, national partnerships with restaurants, retailers and other special event venues, and the service and expertise of local event experts. Kapow empowers customers to drive stakeholder collaboration, boost attendance, fill the pipeline, measure success and produce bottom-line results from their event programs.

Headquartered in Chicago, we operate all over the U. S. and in select international markets.

Here's where you come in. We're looking for motivated, energetic and flexible team players that want to be part of something big. If you're a self-starter looking to carve out a niche at an early-stage, high-growth company, Kapow is the place for you.

In this role, you will be providing meaningful and daily contributions towards the collective goal of the organization. You will have an important part in helping Kapow is drive an exciting transformation of how companies find, book and execute some of their most important face-to-face interactions with key clients. This role is responsible for the critical technology platform that makes this possible.

The Site Reliability Engineer at Kapow is a key role in the technology organization, reporting directly to the Director of Technology, and will be responsible for health and operations of the Kapow platform. You will work with enterprise operations tools, security, and cloud framework standards to facilitate the development and deployment of high-quality software in a fast-paced, agile environment.

The successful candidate will have an established background in AWS architecture and services, Site Reliability management lifecycle and strong technical skills in the management of software applications and infrastructure. 

You will have an established track record of envisioning and maintaining complex distributed software systems, a keen technical curiosity, excellent time management, and communication skills and be driven to achieve results in a fast-paced, dynamic environment.

What You Will Be Doing

  • In collaboration with other members of the Technology team, this role emphasizes focus on architecture efficiency, automation, security, and quality.
  • Design and implement successful practices around Continuous Integration, Continuous Delivery, and Automated Deployment.
  • Develops and proposes options with pros/cons and risk, and works with stakeholders to finalize the best solution that meets business needs.
  • Performs as subject matter advisor and may serve as the point of escalation and become actively involved, as required, to meet schedules and resolve problems highly complex in nature.
  • Drive operational services, including Enterprise IT planning, data management, information management, architecture, IT security strategy/policies, and AWS cloud-based infrastructure.
  • Analyze and evaluate the effectiveness of all existing operations and current/future needs based on evolving technologies and market competition.
  • Responsible for office networking, hardware provisioning, and onboarding services for employees.
  • Develop, report on and continuously improve KPIs by driving enhanced site monitoring and optimization capabilities to ensure that we are always focused on end-user experience.
  • Maintain and optimize development tools, environment and best practices within your team and ensure they are followed to assure quality and long-term health of the services your team owns.
  • Be an evangelist in the company for platform health, security, and performance (speed, efficiency, costs, and resiliency)

What You Need for this Position

  • The ideal candidate should possess 5+ years experience in a mid to high volume B2C or B2B eCommerce environment. 
  • 3+ years experience providing leadership and direction to DevOps, Development or Infrastructure teams.
  • Prior experience building and managing services in AWS or similar high-performance cloud environments.
  • Fluency in API management and RESTful standards.
  • Familiarity with containerization in Docker and AWS Lambda services.
  • Solid technical experience in the following areas: software architecture, application development, infrastructure engineering, integration, and support.
  • Hands on experience with MVC frameworks like Ruby on Rails.
  • Hands on experience with system Dev tools and deployment/monitoring tools like GitHub, Jenkins, New Relic, Sumologic, Honeybadger...etc. 
  • Familiarity with the implementation of JS front-end frameworks and libraries such as React, Angular. Experience with bundlers and package manager such as Yarn, npm, and Webpack.
  • Demonstrable and recent experience in managing external service providers. 
  • AWS certification a plus.
  • Bachelor's degree or above in Computer Science, Information Systems or related field preferred.
  • Strong working knowledge of software development technologies in an agile environment, scrums, and using tools such as JIRA. 
  • Self-motivated, able to deal with ambiguity, and works well under pressure to meet deadlines within short time constraints.

EEO[/AA]Minorities/Females/Disabled/Veterans

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • TumblrCMS
    • WordpressCMS
    • IntercomCRM
    • SalesforceCRM
    • SendGridEmail
    • Salesforce InboxEmail
    • PardotEmail
    • PardotLead Gen

Location

Located on the Chicago River across from Merchandise Mart, Kapow’s offices are close to public transportation, bars and restaurants.

An Insider's view of Kapow | Cvent

What are some social events your company does?

We have event experts and experienced planners on staff and we partner with many of the country's best restaurants, retailers and venues. So, our quarterly team outings have included rock climbing, rooftops, murder mystery parties, escape races, game nights and more. We also have monthly happy hours at our in-house bar and impromptu karaoke nights.

Olivia

Marketing

What's the biggest problem your team is solving?

Right now, my team is focused on scaling our marketplace. It’s been a really exciting initiative for us all to collaborate on prototyping concepts and implementing the right solution for us. It is so satisfying to work on such a tenacious team whose attitude and curiosity truly reflects in the benefits our product provides our clients.

Addie

Technology

What makes someone successful on your team?

Successful members of our engineering and product team have an insatiable sense of curiosity - wanting to understand how something works, how it’s used and how it could be better. This drive for continuous improvement leads Kapeeps to develop amazing features and propose innovative ideas they are proud to work on and unlock meaningful results.

Mehul

Technology

What is your vision for the company?

Kapow is a leading corporate events technology company, backed by the leader in the industry, Cvent. However, at our core, we are powered by real event experts, melding innovative technology with flawless execution and a sense of fun. Our mission is to save our customers time, create awesome experiences and make events easy to plan and execute.

JC

GM

What projects are you most excited about?

Our product team is ambitious and imaginative, so Kapow is moving fast on lots of exciting projects. As we expand the volume and types of inventory we offer, we're revisiting and refining everything behind how we build and relate our marketplace listings. It's a fascinating challenge that's also preparing us for some very cool future features.

Jorin

Technology

What are Kapow | Cvent Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Kapow has an internal employee advisory group that fields departmental requests to maintain and enhance our culture, organizes social events, takes snack requests, and mentors coworkers.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Kapow hosts company outings Annually.
Stocked Kitchen
Some Meals Provided
Employees get free, catered lunch on Wednesdays
Happy Hours
Kapow Happy Hours are hosted quarterly
Professional Development Benefits
Promote from within
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