Senior QA Analyst at closerlook, inc.

| Chicago
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Description

closerlook’s Senior QA Analyst is a hands-on advocate for quality with a technical focus on digital marketing tactics. They are proactive, motivated and detail-oriented with an emphasis on the people, processes and technology necessary to consistently achieve expected results. The Senior QA Analyst is responsible for establishing and executing complex quality procedures, which includes testing an array data loads, operational reports, verify data integrity, accuracy of reports, and any inconsistencies within our data warehouses. There will be a specific focus on creating and executing tests of ETL processes and ability to write complex SQL queries in testing data generated from the data team’s processes and pipelines. We’re looking for candidates who are willing to take the initiative on process improvement and capable when training and knowledge sharing with others.

 

Responsibilities

  • Create and execute tests of ETL processes
  • Support testing efforts as part of an Agile/Scrum team.
  • Track and report on test status using established QA metrics and KPIs for assigned projects.
  • Perform testing of the data pipelines and processes alongside the data science teams.
  • Build complex test plans, design testing procedures and maintain relevant documentationClearly document defects, collaborate on resolutions, verify fixes and provide accurate reports on project status to meet commitments and deliver exceptional results
  • Collaborate with the business and development teams to troubleshoot and resolve defects and other related issues.
  • Contribute to cross-training sessions on best ETL testing practices to support the development and growth of the QA function
  • Identify and seize opportunities for standardization, automation and modernization
  • Conduct cross-browser compatibility testing and functional web testing on Windows, Macintosh, iOS and Android operating systems on desktop computers and mobile devices
  • Routinely monitor our systems for defects and own incident reports for client-facing defects along with identifying and mitigating the root cause
  • Collaborate with QA manager and project teams to develop, implement and improve innovative QA capabilities, approaches and services.

 

Minimum Qualifications

  • 6+ years experience as a software Quality Assurance professional
  • 4+ years experience with SQL, relational databases and ETL jobs
  • 2+ years experience testing UI for websites, emails, banner ads or other digital marketing tactics
  • 2+ years experience in leading and training QA members
  • Experience with building and executing tests of ETL processes
  • Experience with writing complex SQL queries
  • Fundamental knowledge of knowledge of data warehouse concepts
  • Experience with cross-browser compatibility and multi-media testing
  • Understanding of Object Oriented Programming (OOP) concepts
  • Understanding of product based development
  • Knowledge of the full software development lifecycle from inception to deployment
  • Excellent attention to detail and communication skills
  • Proactive, results-oriented problem solver with strong organization skills
  • Experience communicating technical concepts to non-technical stakeholders and clients
  • Strong technical skills, both functional and non-functional
  • Experience working in an agile or Kanban environment

 

Preferred Qualifications

  • Experience leveraging automation frameworks or continuous integration methods
  • Experience working with Jira and TestRail in an agile environment
  • Experience with API testing is a plus
  • Experience as part of a team or system that advanced from highly custom to highly standardized
  • Experience in software development, email operations or ETL programming
  • Experience at a marketing agency in a regulated industry
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RLanguages
    • jQueryLibraries
    • ModemizrLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • MarketoLead Gen

Location

A favorite destination for locals and tourists alike, River North is a neighborhood of galleries, shops, niche businesses and a foodie paradise.

An Insider's view of closerlook, inc.

What are some social events your company does?

Funny you should ask, as I am one of the super-secret members of our super-secret MIRTH committee. Basically, we are fun planners. Let’s see, dip/chili/baking contests, random pancake breakfasts, team potlucks, beach day in the middle of winter, and one time we had a hobby horse competition. Oh, and who can forget beer o’clock every Friday?!

Liz

Office Manager

What projects are you most excited about?

We are putting a heavy focus on creating progressive web apps since a majority of our end users are mobile users. It allows regular webpages to behave like a native app on a mobile device to make the experience as seamless as possible. We are also focusing on tools for sales reps so they are able to quickly yet effectively engage HCPs.

Binish

Interactive Lead, Manager

What are closerlook, inc. Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All new hires to closerlook will participate in a half day Unconscious Bias training. Currently being offered twice per calendar year to capture new hires.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
closerwe - our DEI group with our CEO as its Executive sponsor Women's Leadership - our empowerment group open to all of the women at closerlook Allyship - focused on building and being better alli
Hiring Practices that Promote Diversity
closerlook is committed to presenting hiring managers with candidate pools comprised of at least 50% diverse candidates and in we are 2021 launching a diverse internship program.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
closerlook offers both a HDHP/HSA plan and a traditional PPO plan. We offer a generous contribution towards your HSA!
Life Insurance
Pet Insurance
Wellness Programs
onsite yoga, biometrics screenings and much more!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity leave is paid at 100% for 12 weeks, we also offer a 2 week parental leave. We are thrilled to offer a return to work program, allowing new parents to ease back to work on a modified schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Annual party celebrating our company's birthday, Summer Outings, Holiday Party.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Mentorship program
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