Oh Snap!
This job is no longer active - but you can still view the details below.

Senior Software Engineer (Avaya) - Versay

| Chicago

Senior Software Engineer (Avaya) Versay

 

Versay Solutions Company Profile

The human voice is capable of conveying nuances and meaning that just can't be expressed through clicks and text messages. And for that reason, voice-interactions have always had a special power to shape your perception and experiences. At Versay, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Our experts work with Fortune 500 companies to help them serve their customers more efficiently and effectively through the use of various voice technologies. From basic network services, to state-of-the-art IP telephony, to cutting edge real-time analytics, Versay Solutions makes millions of voice interactions better every day.

 

Senior IVR Developer - Versay

 

We believe that all voice interactions have a special power to create great customer experiences even when those interactions are with automated systems. Automated voice experiences should be intuitive and efficient while maintaining a personal feel. Vail Voice Application developers practice this belief every day when they create compelling user experiences through intelligent voice browser applications. Creating these kinds of experiences is both an art and a science and requires people with intuition, creativity and ability to imagine many different user perspectives. We'd like to add a technological leader to the team, a senior engineer that:

 

  • Energizes their teammates to continuously improve
  • Possesses strong technical capabilities
  • Enjoys working independently in fast paced technical environment
  • Analyzes existing architecture to make consistent improvements
  • Possesses excellent analytical and problem solving skills
  • Demonstrates curiosity with regards to software
  • Provides on-call support to external customers
  • Works with cross-functional teams to troubleshoot issues

 

What you can expect to be doing:

 

You will lead your team of software engineers to build and deliver high quality IVR applications. You will be responsible for ensuring the success of the software engineers on your team and customer solution delivery. On a daily basis, the most important responsibilities you will fulfill are to:

 

  • Develop IVR applications using a variety of technologies, including Java, .NET, VXML, JavaScript, JRuby and Groovy
  • Apply advanced knowledge of the Object-Oriented principles and best practices of software development to enhance products and customer experience
  • Perform design and code reviews
  • Learn and implement a wide range of technologies that integrate solutions with customers
  • Transition solutions to internal and external platform teams
  • Prioritize and juggle between multiple projects based on customer needs
  • Communicate with external customers as required

 

To be considered for this position you must have:

 

  • Bachelor's degree in Computer Science/Engineering or a related field or equivalent experience
  • Full stack Avaya experience including experience with:
    • Avaya Orchestration Designer
    • Avaya Experience Portal (AEP)
    • Avaya Business Rules Engine (ABRE)
    • Avaya Communication Management System (ACMS)
    • Avaya Route Selection (ARS)
    • Avaya one-X
  • 5+ years as a senior IVR, Java or .NET developer
  • 2+ years' experience as a Lead Engineer
  • Proven track record of developing high quality software
  • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
  • Ability to communicate with developers, executive managers and external customers
  • Experience with VXML, ASR, Call Center Telephony and IVR development platforms such as Cisco CVP or Genesys
  • Deep understanding of the principles of IVR Voice User Interface design
  • Effective time-management, organizational and prioritization skills
  • Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership
  • Very strong verbal and written communication skills

 

Ideally you will also be able to demonstrate:

 

  • Experience in MVC frameworks
  • Interest in data collection and analytics
  • An understanding of multiple SDLC practices
  • Proficiency in at least one modern programming languages such as Java, C# or C++
  • Working with UNIX/Linux/OSX
  • Familiarity with JavaScript, Ruby on Rails, VUI Design
  • Deep understanding of the principles of IVR Voice User Interface design

 

What we are offering:

 

  • Comprehensive benefits package including health, dental, vision, disability and life insurance
  • Flexible hours
  • 401(k) with company match
  • Pre-tax commuter benefits
  • Gym membership
Read Full Job Description

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases

Location

We are located on the Chicago River, next to Ogilvie and Union Station for easy commuting and there are hundreds of restaurants to choose from.

What are Vail Systems, Inc. Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include Sponsored race teams.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Recreational Clubs
Vail Systems sponsors a summer softball league and triathlon team.
Relocation Assistance
Our relocation assistance plan offers a maximum reimbursement of $1000.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Employee Referral Bonuses. Gym Memberships. Collaborative Work Space. Competitive Pay.

More Jobs at Vail Systems, Inc.11 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Internships
Operations
Project Mgmt
Developer
new
Chicago
Internships
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Developer
new
Chicago