Oh Snap!
This job is no longer active - but you can still view the details below.

Site Reliability Engineer (R&D- Senior to Architect)

| Chicago

We are the world's leading provider of cloud-based software for meetings and event management. Companies use our SaaS platform to manage and facilitate online event registration, venue selection, budgeting and event management, website design, email marketing, day-of-event activities, social media integration, and much more. We build beautiful software that helps event planners take the event experience to their attendees via our responsive mobile web, HTML5, and native mobile apps, backed by a robust microservices architecture. We are responsible for ensuring that our platform is stable and healthy. We break down barriers by fostering developer ownership and empowering developers. We support them by building creative and robust solutions to operations problems. We use our background as generalists to work closely with product development teams from the early stages of design all the way through identifying and resolving production issues. We see the big picture. We help create and enforce standards while facilitating an agile and learning culture. We use SRE principals such as blameless postmortems and operational load caps to ensure we're constantly improving our knowledge and maintaining a good quality of life. Overall, we're passionate about automation, learning and participating in dynamic day to day work.

Site Reliability is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools – Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning and technology.

We use a wide variety of technologies and avoid getting locked into a single path. If we find something that works better than what we have, we always are open to trying it out.

Here is a taste of the technologies you'll get to work with:

  • AWS (EC2 / ECS / Lambda / RDS / S3 / Route53 / DynamoDB)
  • Docker
  • Java, .Net, Ruby
  • Linux, Windows
  • PostgreSQL, SQLServer
  • Kafka / CouchBase / CouchMobile
  • Chef, Puppet
  • Datomic
  • Consul
  • Terraform, CloudFormation
  • Jenkins
  • ReactNative
  • Native iOS and Android

What You Will Be Doing

As a Site Reliability Engineer, you'll use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and mentor and support junior staff.

  • Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations.
  • Tackle complex development, automation and business process problems.
  • Champion Cvent standards and best practices.
  • Ensure the scalability, performance, and resilience of our suite of products.
  • Work with the development and product team of a new application to establish the right monitoring and alerting strategy.
  • Work with a new acquisition's DevOps team to cross-pollinate best practices, educate and close gaps in Cvent standards.
  • Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions.
  • Help a dev team working on a legacy code base to realize zero-down-time deployments.
  •  Give back by working on and contributing to Open Source projects: https://github.com/cvent
  • Automate all the things!

What You Need for this Position

We believe that passion and willingness to learn outweigh any list of skills, however having experience in some of the areas below would help you hit the ground running and show that you can be successful as an SRE at Cvent.

  • Object-Oriented Software development in Java, Scala, etc.
  • CI Server administration and support (Jenkins)
  • Configuration automation using Chef or Puppet.
  • Building tools and scripting frameworks from scratch
  • Solid Windows and Linux administration skills.
  • Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk)
  • Project management tools like Jira, Trello.
  • NoSQL (etc., Couchbase, Cassandra).
  • SQL databases (MSSQL, PostgreSQL, etc.).
  • Message Queues (RabbitMQ).
  • Scripting languages like Ruby, Groovy, Bash, PowerShell or Python.
  • Bachelor's or Master's Degree in a technical field required

EEO[/AA] Minorities/Females/Disabled/Veterans

Read Full Job Description
Apply now
loading ...
Emailed

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • TumblrCMS
    • WordpressCMS
    • IntercomCRM
    • SalesforceCRM
    • SendGridEmail
    • Salesforce InboxEmail
    • PardotEmail
    • PardotLead Gen

Location

Located on the Chicago River across from Merchandise Mart, Kapow’s offices are close to public transportation, bars and restaurants.

An Insider's view of Cvent | Kapow

What are some social events your company does?

We have event experts and experienced planners on staff and we partner with many of the country's best restaurants, retailers and venues. So, our quarterly team outings have included rock climbing, rooftops, murder mystery parties, escape races, game nights and more. We also have monthly happy hours at our in-house bar and impromptu karaoke nights.

Olivia

Marketing

What's the biggest problem your team is solving?

Right now, my team is focused on scaling our marketplace. It’s been a really exciting initiative for us all to collaborate on prototyping concepts and implementing the right solution for us. It is so satisfying to work on such a tenacious team whose attitude and curiosity truly reflects in the benefits our product provides our clients.

Addie

Technology

What makes someone successful on your team?

Successful members of our engineering and product team have an insatiable sense of curiosity - wanting to understand how something works, how it’s used and how it could be better. This drive for continuous improvement leads Kapeeps to develop amazing features and propose innovative ideas they are proud to work on and unlock meaningful results.

Mehul

Technology

What is your vision for the company?

Kapow is a leading corporate events technology company, backed by the leader in the industry, Cvent. However, at our core, we are powered by real event experts, melding innovative technology with flawless execution and a sense of fun. Our mission is to save our customers time, create awesome experiences and make events easy to plan and execute.

JC

GM

What projects are you most excited about?

Our product team is ambitious and imaginative, so Kapow is moving fast on lots of exciting projects. As we expand the volume and types of inventory we offer, we're revisiting and refining everything behind how we build and relate our marketplace listings. It's a fascinating challenge that's also preparing us for some very cool future features.

Jorin

Technology

What are Cvent | Kapow Perks + Benefits

Culture
Volunteer in local community
Cvent | Kapow participates in volunteer activities, including Dress for Success, Hour of Code and local food drives.
Friends outside of work
Eat lunch together
Intracompany committees
Kapow has an internal employee advisory group that fields departmental requests to maintain and enhance our culture, organizes social events, takes snack requests, and mentors coworkers.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Kapow hosts company outings Annually.
Stocked Kitchen
Some Meals Provided
Employees get free, catered lunch on Wednesdays
Happy Hours
Kapow Happy Hours are hosted quarterly
Professional Development Benefits
Lunch and learns
Kapow hosts lunch and learns once per quarter or as needed.
Promote from within
More Jobs at Cvent | Kapow11 open jobs
All Jobs
Dev + Engineer
Operations
Project Mgmt
Sales