Site Reliability Engineer

| Chicago
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Broker X is set out to revolutionize the Energy Community – we are building a first-of-its-kind cloud-based platform for energy brokers and suppliers.

Who we are:

Our team has deep expertise in energy, technology, business optimization, and entrepreneurship. We are passionate about building scalable software-as-a-service platforms, empowering businesses to embrace new business models in the age of digital disruption.

What You'll Do:

BrokerX is looking for a TechOps Engineer to join our team of engineers. TechOps is similar to a Production Engineer or Site Reliability Engineer (SRE). It merges software and systems engineering to build and run large-scale, distributed systems. This person is passionate about solving real-time problems so that our products can have the availability and reliability our customers demand. The TechOps Engineer thrives on automating processes, building release tools to enhance our build, testing, and deployment products. They will work closely with our software engineers to drive critical solutions that impact the entire organization.

Specific Functions:

  • Be responsible for Production, Staging, and Development environments
  • Document and Manage AWS Resources with Terraform
  • Experience with AWS, Terraform, Github
  • Participate in on-call duties for production issues
  • Assess and mitigate risk exposure.
  • Expert-level knowledge of Unix shell scripting
  • Experience with Perl, Ruby, Python, Haskell, and SQL are all big pluses
  • Create build tools for Engineering & Ops teams
  • Collaborate with our growing Engineering, Product, and TechOps teams to build and iterate on our infrastructure to improve reliability and performance
  • Identify performance issues and measure system performance, and monitor app performance
  • Troubleshoot and debug system issues, determining how to prevent them in the future


  • 3+ years of Technical Operations or related experience
  • 3+ years of experience with Unix Shell scripting or other programming languages.
  • 1+ years of experience with running web site and using web technologies
  • 2+ years of experience with AWS & Terraform
  • B.S. or M.S. Computer Science or related field
  • Understanding of monitoring, systems provisioning, networking
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM


27 N. Wacker Dr. Suite 560, Chicago, IL 60606

An Insider's view of BrokerX

What’s the vibe like in the office?

We have a very open office with tons of "energy" since we have a lot of exciting products and team goals for this first quarter and 2021. Our team has a wide array of backgrounds, but the main overlapping characteristics are entrepreneurial, gritty, curious, fun and team players. We all collaborate often to share findings and ideas.


VP of Sales

What's the biggest problem your team is solving?

The biggest problem our team is solving is establishing trust and transparency in an industry that has historically suffered from lack of regulatory oversight, standardization, and has been afflicted with bait and switch schemes. We're solving this by innovating, administering critical oversight, aligning stakeholders, and empowering consumers.


VP of Marketing

What are some things you learned at the company?

Being new to an industry creates an adaptable mindset that fast-tracks learning. I have learned about accounting, sales, support, and so much more. Here, there is care and guidance for each department you want to learn more about. My role is not limited to one thing; if there is help needed in another department, we jump in to help out our team.


Head of Pricing

What is your vision for the company?

The energy industry is a volatile market, which is very deprived of regulatory oversight, standardization, and afflicted with bait and switch schemes. Our mission is to establish trust and transparency by uniting utilities, suppliers, brokers, agents, and consumers through data.



What are BrokerX Perks + Benefits

BrokerX Benefits Overview

BrokerX provides unlimited PTO, health insurance, dental benefits, vision benefits, 401k, employee equity, a flexible work schedule, and commuter benefits.

Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
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