Software Engineering Manager - Restaurant Onboarding

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About The Opportunity

Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering. 

 

We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process.

 

We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community. DO you want to be part of a team of diverse collaborators in an authentically fun culture? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

As a Team Lead in Restaurant Onboarding, you will be responsible for building, maintaining, and scaling the system responsible for getting restaurants online and taking orders through Grubhub starting from our first contact with them. You will work with other technology teams, product managers, designers, and business stakeholders to build the best-in-class signup and onboarding experience for restaurants

Some Challenges You’ll Tackle

  • Lead and coach a team of senior and junior engineers tasked with delivering flexible and scalable features to Grubhub restaurants.
  • Craft a meaningful vision for the team, working in concert with product managers and other multi-location technology teams. Guide the team as you build out features across many services that impact many of the Grubhub brands.
  • Work with product and business leaders to determine the roadmap and build deliverables and timelines.
  • Build a diverse team while fostering a collaborative and inclusive environment
  • Build and utilize metrics to analyze features as they are deployed to Production to ensure they are functioning as expected and properly alerting when necessary.
  • Actively contribute to the adoption of strong software architecture, development best practices, and new technologies
  • Learning multiple domains of the Grubhub, from order taking, order processing, to delivery and restaurant management. This team provides services where at copre of restaurant sales and relationship.

You Should Have

  • Bachelor’s Degree in Science, Programming or Engineering related field or equivalent experience
  • 7+ years experience building highly-scalable applications.
  • 2+ years in a leadership capacity or 5+ years experience with leadership responsibilities
  • Manages a team of Engineers and provides mentorship and coaching on career growth
  • Experience architecting, designing and developing testable, fault tolerant, and performant software
  • Experience in Java, C#, or a similar modern object-oriented language
  • Experience working in AWS, or similar cloud-based offerings.
  • Automated testing experience applicable for services (Junit/testing, Mockito + Jmeter/Gatling.io)
  • Familiarity with eventually consistent databases (Cassandra/MongoDB/CouchDB), distributed and or relational databases is desired
  • Familiarity or experience with Docker, or similar containerized solutions and Mesos or Kubernetes is a plus.

 

Behaviors:

 

These are the behaviors we aspire and strive to achieve and use as a guide to measure our performance. These behaviors are a practical manifestation of our Grubhub values. 

  • Build and enable great teams - leaders recruit, inspire, grow and empower amazing people and teams. They remove the blockers, coach, and build mechanisms to enable scale, efficiency and quality.
  • We recognize, celebrate and and double down on success
  • Know what you’re talking about - We dive deep, understanding the subject matter at the absolute not the abstract level, We build trust because we understand and focus on the details.
  • High Bar - leaders set the bar high, push the boundaries, and hold themselves and teams accountable.
  • Innovative - leaders think long-term and platform-wide, inventing their way around constraints to deliver breakthrough solutions, not settling for the status quo.
  • Make Informed Decisions - We favor data-driven, objective decisions. Never myopic or short sighted, always focused on what’s right for Grubhub. We are also willing to revisit the decision when the world changes. 
  • Ownership - Leaders own problems, decisions and messages. We look for people to broaden their responsibility and accountability beyond the things they directly own or have direct influence over.
  • Humble and self-critical - leaders always learn, admit mistakes and strive to improve.
  • Trust and respect - leaders earn trust through the consistency, transparency and fairness of their actions. We always treat others with respect.

And Of Course, Perks!

  • Flexible PTO. Grubhub employees are provided a generous amount of time to recharge their batteries. 
  • Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth.  We provide continuous learning opportunities, training, and coaching and mentorship programs.  
  • MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit  to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!
  • Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them. 

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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