Software Engineer/Salesforce.com

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Summary:

We are seeking an innovative and passionate Software Engineer who shares our vision of bringing the power of the Salesforce.com “Platform” to KAR. KAR employs the use of Salesforce.com for over 2,300 users ---- and this number grows every day.

KAR Auction Services, Inc. (NYSE: KAR), a FORTUNE® 1000 company, operates used vehicle auction services for North American sellers and buyers worldwide. Based in Carmel, Ind., the KAR group of companies is comprised of ADESA, Inc. (ADESA), Automotive Finance Corporation, Inc. (AFC), TradeRev (Nth Gen Software, Inc.) and additional business units, with nearly 12,000 employees across the globe. ADESA operates 65 wholesale used vehicle auctions and offers leading online auction platforms to provide greater access for customers. AFC provides inventory financing and comprehensive business services to primarily independent used vehicle dealers from its 105 locations. Together, KAR’s complementary businesses provide support, technology and logistics for the used vehicle industry. For more information, visit karauctionservices.com.

Job Description:

As a Software Engineer you will drive the implementation of Salesforce.com and its utilization across the organization.  Primary duties include working with the Salesforce.com Product Managers, Architects and other business stakeholders to understand their requirements, to propose solutions that meet their needs and, to implement end-to-end solutions. On a daily basis, the Salesforce.com Engineer will contribute to an SDLC that responds to questions or issues from users throughout the company.  Engineers will resolve technical and functional support issues, develop scripts, manage data loads, review data quality and train other technology personnel and Salesforce.com Product Managers/Administrators in the business lines on new features and functionality.

 

Responsibilities:

  • Manage the technical aspects of Salesforce.com, including the customer portal, custom integrations and applications.
  • Maintain the functional areas of data management, monitor end-user usage and security and ensure data integrity across all systems.
  • Implement feature sets using standard and custom objects, workflows, triggers, user roles, security, profiles, workflow rules, email alerts and templates, and campaigns.
  • Develop and maintain Visualforce, Apex, and Integration tools to other third party solutions
  • Recommend, schedule, and perform software improvements and upgrades for optimal performance
  • Identify usage and data problems and craft technical / communication plans to remedy.
  • Support and train new end users on Salesforce.com applications
  • Participate in cross-functional teams that address strategic business issues involving but not limited to CRM, Marketing, Finance and Sales Operations

 

Required Skills, Knowledge and Experience:

  • BS in Computer Science/Engineering, or equivalent required, MS in Computer Science/Engineering a plus
  • Background in server-side web application development.
  • Solid understanding of the MVC design pattern.
  • Strong understanding of REST architecture, working knowledge of SOAP
  • 1-3 years of active development experience on Force.com platform utilizing Apex, Visualforce and SOQL.
  • Working knowledge of Asynchronous, Batch, Scheduled and Dynamic flavors of Apex
  • Understanding of REST architecture and the ability to implement REST services on the Force.com platform.
  • Exposure to Lightning components or modern JS component-based frameworks
  • The successful candidate will have strong technical, analytical, time management, training, and presentations skills
  • Ability to organize and prioritize responsibilities effectively in order to meet deadlines
  • Ability to recognize problems, gather data, draw valid conclusions, and effectively present information to managers, peers, and customers
  • Ability to work effectively with a wide variety of people; strong communication skills, both written and oral
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Location

Our Chicago office is located in River West on the North Branch of the Chicago River. We have free shuttles to major train stations and CTA lines.

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