Solutions Engineering Director at Amount

| Chicago | Remote
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At Amount we have a thriving culture and possess a truly entrepreneurial spirit. We value innovation and individual voices, we are committed to active inclusion and diversity, and we support each other's growth. Most importantly, we’re always ready to hustle!

If you’re ready to thrive in a fast-paced environment, come join an organization with visionary leadership and FinTech disruptors. With your help, we will continue to reinvent banking by helping our Amount platform partners innovate and digitize their banking products and services!

Learn more about our recent Series D Funding that happened in May! https://techcrunch.com/2021/05/17/amount-raises-99m-at-a-1b-valuation-to-help-banks-better-compete-with-fintechs/.

Amount is seeking a senior leader to lead the pre-sales Solutions Engineering team at Amount. The Solutions Engineering team is responsible for assisting in pre-sales consultations, solution development, and post-sale handoffs to the implementations team. Reporting to the Head of Sales Operations, they are responsible for presenting Amount’s product offerings and systems architecture in the best light to partners with the goal of inducing confidence in Amount's technology and products. The end goals are to ensure Partners understand the comprehensiveness and capabilities of Amount’s offering as well as to remove all technical objections in the sales cycle. To accomplish this, the Solutions Engineering Director must have strong technical, product, and sales skills with the ability to solicit business requirements and effectively demonstrate the solutions that address those requirements to provide value to our Partners. The Solutions Engineering Director will also be responsible for building and leading a new, lean, agile and growing team.

We are looking for a high energy individual who has a strong work ethic and the ability to effectively communicate and collaborate with internal departments (including legal, compliance, product, technology, customer success, and operations) as well as external partners. In this role, you will actively drive growth by helping prospects and existing partners better understand our products and progressing the relationship to signed term sheets.

Similar job titles: Solutions Architect, Senior Integration Architect, Solutions Engineering Manager, Customer Solutions Director, Sales Engineering Director

What you'll work on:

  • Effectively manage a growing team of Solution Engineers as Amount.
  • Assist the sales team in articulating and answering questions on platform integration options to C-Suite level executives as well as partner SMEs
  • Assess client systems to help Amount provide the optimal solution for their needs
  • Understand client products and infrastructure well enough to Design and implement successful, high value technology solutions for current and future partners
  • Become the lead technical and product expert for pre-contract sales calls with prospects
  • Lead pre-contract discovery sessions to better understand the customers complex business problems and their tech ecosystem
  • Respond to prospect specific inquiries around implementation, technical configuration, security and/or data integration
  • Possess strong consulting skills including an ability to provide strategic recommendations that provide business value to clients pre and post implementation
  • Work in tandem with the Business Development Team, Product and Professional Services to create a comprehensive list of configurable and customizable components for the current and future products
  • Coordinate with legal teams in drafting and negotiating contracts and SLA’s
  • Respond to RFPs/RFIs
  • Perform detailed analysis of technical requirements and seamlessly transition requirements to the implementation team
  • Build and maintain relationships with Partner technology leadership
  • Update prospect information in Salesforce
  • Run point on other ad hoc projects as needed

Who you are:

  • Bachelor’s degree
  • 7+ years of solutions engineering, solutions design, solutions architecture and/or systems architecture
  • 5+ years of product management, banking industry, consulting, sales or analytical related role
  • 1 year of experience in software engineering or comparable role
  • A background in cloud based service offerings, AWS preferred.
  • Business development, sales and/or banking experience is a plus
  • Ability to handle and execute on complex projects in a fast-paced environment with minimum supervision and successfully meet established deadlines
  • Problem-solving and analytical skills
  • Exceptional attention to detail and organizational skills
  • Strong verbal and written communication skills
  • An inquisitive mindset and an openness to do things differently and more efficiently
  • Experience with Microsoft PowerPoint and Excel
  • Willingness to travel up to 25%

About Us

Amount delivers the technology that financial institutions need to build and enhance the digital experience.

Built by digital lending industry veterans, Amount helps partners go digital in months—not years. Amount empowers multi-product omnichannel retail banking experiences and a robust point-of-sale financing suite underpinned by core platform features including fraud prevention, verification, decisioning engines and account management.

Amount partners can optimize performance across product categories by tapping into various service offerings including customer acquisition, funnel and performance assessments, and risk analytics.

Our values:

Optimistic: We believe technology has the power to improve the financial lives of everyone. 
Teamwork: We make the best technology work for our clients by working together. 
Risk Aware: We understand the impacts of each and every decision we make in our high risk industry. 
Integrity: We work honestly and undivided in our commitment to make more possible. 
Eager: We are self-starters, fully engaged and committed to pushing great ideas forward quickly and responsibly.
Respectful: We honor diversity, value inclusion, and create an environment of belonging for people of all backgrounds. 
Committed: We are dedicated to the highest standard for our partners, their customers, and our people. 
Curious: We seek to understand the core of each problem, enabling us to find the right solution. 

Benefits and Perks:

Enjoy each other's company over happy hours, yoga and meditation sessions, lunch and learns, team demo days, game nights, and more!
Take the time you need when you need it through our Flexible PTO policy.
Save $$ on taxes by using our commuter and transit benefits! We also have a bike storage room available onsite.
Take advantage of our comprehensive benefits package including medical, dental, vision coverage, 401(k), parental leave, HSA match, and an Employee Assistance Program.
Interested in having a stake in Amount? We offer a meaningful equity program.
Have a pet? Then, we're paws-itively certain you're going to love our My Pet Protection plans.
Short-term disability, long-term disability, and life insurance are options too!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases

Location

While our team transitioned to a fully-remote environment in early 2020, our two floor office is located on Chicago’s scenic riverwalk.

An Insider's view of Amount

What are some social events your company does?

The whole Chicago office holds demo days every other Thursday where we have drinks and watch presentations. These are always a fun way to take a break from work and meet new people.

Irma

Data Quality Analyst

What are some things you learned at the company?

Working at Amount, I learned more about retail banking, working effectively with different teams, and taking on responsibilities to get the job done.

Hannah

Prod Dev Sr Associate

How does your team reward individual success?

Hard work does not go unnoticed here. Managers regularly provide positive feedback to their teams and the company comes together each quarter for a town hall where employees are recognized for their achievements.

Hamza

Compliance Analyst

What are Amount Perks + Benefits

Amount Benefits Overview

Benefits Package Highlights:

• Medical, dental, vision coverage
• HSA contribution
• Basic life insurance (Amount covers)
• Long-term disability (Amount covers)
• Short-term disability
• Employee Assistance Program

Parental Leave:

Our paid parental leave policy for your first 2 years of service is 10 weeks. For each year after that, you receive an additional 2 weeks.

• 0-2 years = 10 weeks
• 2-3 years = 12 weeks
• 3-5 years = 14 weeks
• 5+ years = 16 weeks

PTO Policy:

• We have a flexible PTO policy
• If your work is being completed there are no restrictions

Commuter and Transit Benefits:

• Save $$ on taxes by using WageWorks!

Building Amenities:

• We have a bike storage room available onsite at 222 N. Lasalle Ave
• Gym/fitness center onsite in both our Chicago and LA offices
• Zo at Home virtual support including fitness, cooking classes, educational workshops and
even programming for kids!

Equity Program:

Interested in having a stake in Amount? We offer a meaningful equity program.

• A restricted stock unit (RSU) is a form of equity compensation used in stock compensation
programs.
• Each employee is eligible for our Equity Rewards Program which includes a grant of RSUs
up to twice a year at a percentage of your base salary.

401(k):

You are eligible to participate in the 401(k) on the first day of the month following 90 days of employment. You can roll over funds from another 401(k) right away, if you want!

Other Perks include the following:

Cell Phone or Internet Reimbursement:
$50/month can be reimbursed

Fooda:
Amount will contribute:
We have a $6/day subsidy towards lunch delivery via Fooda. Try something new each day/week from the various restaurants!

Office Snacks:

• A full beer & wine fridge, beer on tap (useful for our bi-weekly demo days and grabbing a drink while playing ping-pong, pool and darts)
• Stocked kitchen with breakfast (cereal, yogurt, fruit, coffee bar with 2-3 local brews and one on tap)
• Healthy snacks (string cheese, all the flavored pretzel chips, guac and hummus dip cups)

Team Connects:

Happy hours (currently virtual & in small groups), yoga and meditation sessions, lunch and learns, team demo days, game nights, and more!

Pet Insurance:

Have a pet? Then, we're paws-itively certain you're going to love our My Pet Protection plans.

Culture
Volunteer in local community
We love being in Chicago! We'll run donation drives for local schools, pack lunches for city shelters, host events for young people interested in fintech, and whatever else comes up!
Friends outside of work
Eat lunch together
Intracompany committees
Like the Diversity & Inclusion Committee and the Fun Committee, to name a few.
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 10 weeks of parental leave for the primary caretaker. Amount also provides 10 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Amount provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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