Job Description Summary

We are looking for a SRE Manager (Site Reliability Engineering) to join our team here at CCCIS. This role requires a technical leader who can lead a team in a complex technology environment and evangelize the SRE principles through effective communication, collaboration with cross functional teams, integration, and automation.

This role will require strong technical background in the AWS technology stack, as well as, familiarity with legacy data center technologies and practices. He/She will drive change within the CCCIS organization to continue evolving an existing, automate pipeline.

Job Duties

• Help to build a collaborative DevOps oriented strategy and partnership with local and remote development teams
• Manage the delivery of highly performant and highly scalable cloud services at an optimized cost point.
• Responsible for maintaining a high level of service availability. Perform quality reviews, manage operational risks, and operational issues.
• Establish & lead a strong operational backbone including establishing processes around metrics driven application support model.
• Responsible for leading the CI/CD maturity journey of the engineering organization.
• Establish a culture of high performance, transparency and continuous improvement as it relates to the development and support of our cloud services and to the streamlining of the development pipeline.
• Management of AWS technologists and operations engineers including goal setting, performance management, coaching, mentoring and development planning.
• Evangelize SRE/DevOps best practices to the broader tech organization
• Mentor new and existing team members
• Identify opportunities for automation and optimization and build it into the deployment cycle to improve quality, productivity and efficiency
• Manage the collaboration with corresponding cross functional teams for issues/requests requiring code changes or support with appropriate priority.

Qualifications

• 6+ years of relevant software engineering and/or infrastructure experience.
• 3+ years of platform architecture and support experience
• 3+ years of DevOps related experience in developing and implementing processes to optimize development team productivity and reduce operational overhead
• 3+ years’ experience with running medium to large/complex projects or teams with multiple interactions and dependencies
• Passionate about build automation and improving developer productivity
• Experience with continuous integration systems such as Jenkins.
• Experience building RESTful web services
• Experience with JavaScript frameworks
• Experience migrating from Data Center to cloud.
• Experience with containers like docker and/ or Kubernetes
• Experience with RDBMS systems both on-prem and cloud a plus
• Demonstrated ability to define and communicate strategy and vision and influence across the enterprise
• Great communication skills, both verbal and written.
• Ability to work hands on with team members to inspire and motivate all levels of staff towards both tactical and strategic delivery goals

Why Choose CCC:

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

• Healthy - Wellness programs, competitive medical benefit offerings
• Happy – Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
• Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

CCC Information Services was recognized by Forbes as one of America’s Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.