Vice President, Solutions Architecture

| Chicago
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Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

The Solution Architect provides thought leadership to portfolio and sector leads and to the corresponding horizontal engagement liaisons regarding digital CRM and loyalty marketing technology offerings. Responsible for aligning client/vertical strategies to the appropriate technology and service components both within Epsilon and with our network of partners. Works with groups from across Epsilon (technology, digital, data & agency) to determine best offerings for our clients and to present our capabilities as part of sales pitches.

The Solution Architect must also have a proven track record in architecting, designing and participating in the delivery of complex marketing technology projects involving both database and interactive technologies. Individuals should have a strong grasp of database architecture, data modeling, and system integration, as well as a solid grasp of infrastructure, particularly cloud deployment experience. Individuals should have strong communication (written and oral) skills and able to collaborate with client and Epsilon internal teams.

Lastly, a Solution Architect must be passionate about documenting best practices, standards and points of view on technical topics. We are looking for this individual to help build the knowledge base of technical leads and junior architects within Epsilon as well as ensure consistency and repeatability of our technical solution development.

Duties & Responsibilities

  • Involved in translating corporate objectives into relevant, tangible goals for themselves.
  • Prioritizes, develops and documents technical best practices and standards; champions them within the organization
  • Meets with clients, client services, and technical delivery/management teams regularly in the support of client enhancement or build projects and sales pursuits.
  • Partners with business stakeholders, management, teams and customers to identify needs and guide the delivery of cost-effective, high-performance technology infrastructures and use of third party applications.
  • Participates in client requirements sessions and provides the mapping of client needs to internal SaaS products as well as custom development/services.
  • Develops technical deliverables in support of sales pursuits (i.e. detailed solution scope assumptions and pricing estimates for infrastructure, technical content for sales pitch).
  • Provides consultation to the delivery team in developing level-of-effort estimations of marketing solutions.
  • Develops technical deliverables in support of client solutions:

                      1. Data models

                      2. Context/Data flow diagrams

                      3. Infrastructure diagrams

                      4. Architectural and/or Interface diagrams

  • Contributes to the design and continued improvement of our marketing SaaS platforms and solution products
  • Provides hands-on troubleshooting and consulting for solution performance challenges or project delivery concerns if needed
  • Recommends and evaluates new marketing technology products and service offerings
  • Participates in technical roadmap assessment projects, following engagement methodologies in place.

Technical Requirements

  • 10+ years’ experience with software implementation (preferably marketing applications) from requirement through design, development and client acceptance
  • 10+ years’ experience in relational database design or administration and support
  • Conceptual understanding the following programming languages: ASP.NET; Javascript; SQL
  • Conceptual understanding the following protocols: JSON, XML; REST; Kafka
  • Knowledge in performance tuning of an enterprise application, across all tiers like infrastructure/web and DB
  • Strong knowledge of ETL, Business Intelligence and Campaign Management tools and applications
  • Strong knowledge of Big Data Technologies
  • Experience with designing and deploying AWS-based solutions
  • Experience in configuration and/or deployment of SaaS products
  • Experience with multiple RDBMS (Oracle, Netezza, and SQL Server)
  • Experience working with Microsoft office products (PPT)

Preferred Qualifications

  • Strong client interfacing background required
  • Proven ability to mentor team members
  • Ability to multi task and project manage in high productivity environment
  • Ability to communicate complex technical concepts to non-technical audience

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • MapRLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Juptyer NotebookLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HbaseFrameworks
    • Kafka Frameworks
    • StormFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • GreenplumDatabases
    • NoSQLDatabases

Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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