This position is designed to support the internal Banking Team, with the primary responsibility for handling daily ACH file processing & transmission. Additionally, this person will be required to answer client inquiries and assist with any additional banking needs and projects. This person should have experience handling ACH file processing and a basic understanding of NACHA rules

What you'll do:

• Responsible for processing and uploading daily ACH files, and verifying that all files were successfully transmitted and accepted by each bank

• Assist ACH Operations LII or LIII with troubleshooting any issues that may arise in the ACH transmission process with the related bank and Paylocity’s development team to ensure effective resolution

• Partner with ACH Operations LII or LIII to interact with personnel from various banking institutions and internal departments, to resolve issues in regards to transaction settlements

• Maintain current knowledge of ACH rules and standard controls

• Performs daily Processing Audits and necessary follow up actions

• Adhere to operational controls, including applicable laws, rules and regulations impacting ACH services and policies

• Respond to client and service requests via emails, calls or cases for various banking inquiries including copies of checks, tracer requests, stop payments, etc…

• Assist Banking team with various adhoc projects, risk mitigation tasks, and process improvements

What you bring:

• Bachelor’s degree preferred or equivalent banking operations experience (1-3 years)

• Experience handling ACH file transmission a plus

• Basic understanding of NACHA rules

• Payroll Service Bureau Experience a plus

• Basic level experience with Microsoft Excel, Word, and Outlook

• Experience supporting high call & email volume of along with other duties

• Maintain confidential client and bank information in a responsible and secure manner

• Ability to work daily 10am-8pm CST #SH

In response to COVID-19 & Paylocity’s commitment to keeping our employees safe, our Banking Operations Team are currently working remotely.  You will onboard and receive training remotely. In the future, this role will be required to work onsite, as outlined by the department, once local government orders indicate that it is possible in addition to when Paylocity determines it is safe to do so.