Billing Specialist

Company Overview

Infutor is the expert in Consumer Identity Management. We are 100% focused on enabling brands to know everything they need to about consumers, to instantly make informed marketing and risk decisions.

Infutor’s experience linking trusted data sources result in solutions that:

  • Identify, verify and score inbound consumers, on-demand, with as little as a single identifier.
  • Link customer data, update/add missing identifiers and enhanced attributes.
  • Enable improved digital marketing performance through higher match rates and complete insights.

Infutor gives brands a secure, privacy compliant foundation to improve inbound engagements and outbound marketing reach, and to minimize fraud and collections risk.

Job Summary

As a Billing Specialist you will be a crucial component in Infutor’s business operations. The objective of this position is to ensure timely and accurate billing as well as receipt of appropriate payments from our customers. In order to be successful in this role, you will need to possess excellent communication skills and be comfortable dealing with fast paced environment and the processing of financial information.

This role will report to the Accounting Manager and be based at our corporate headquarters in Oakbrook Terrace, IL.

Responsibilities and Duties

As a member of the Accounting and larger Support Team, you will use your exceptional customer orientation and technical skills to support Infutor's day-to-day billing operations and participate in continuous improvement projects that impact department and business processes.

As an BIlling Specialist, your responsibilities will include, but are not limited to:

  • Issue and distribute invoices within the required timeline
  • Process new sales contracts in Intacct
  • Collaborate with other departments to ensure billing accuracy
  • Address customer complaints and questions and resolve billing issues
  • Keep track of accounts receivable and transactions
  • Manage the status of accounts and balances and identify inconsistencies
  • Manage collection of payments
  • Update accounts receivable database with new accounts or missed payments
  • Ensure all clients remain informed on their outstanding debts and deadlines
  • Lead internal AR meetings and partner with Account Management team on collections issues
  • Perform Experian credit checks on new prospects
  • Support information requests as needed during annual audit

Qualifications and Skills

  • Minimum 3 years of billing experience
  • Comfortable dealing with numbers and the processing of financial information
  • Adherence to laws and best practices in regards to dealing with customers and data
  • Excellent communication skills
  • Excellent knowledge of MS Office
  • Results-driven and patient
  • High degree of attention to detail
  • Bachelor’s degree, preferred

Highly qualified candidates will possess:

  • Experience using Intacct
  • Experience using Salesforce
  • Experience with following up with customers and partnering with collections firms on outstanding receivables

Benefits and Perks

  • Ownership—Performance Unit Grants
  • Peer Recognition Awards
  • Employee Referral Bonus Program
  • 401k with Company Match
  • Free Access to Office Health Club (Oakbrook & Chicago employees); Discounted gym memberships through BlueCross BlueShield of Illinois
  • Medical & Prescription Drug Insurance (monthly premiums 100% paid for employee only coverage!)
  • Dental Insurance (monthly premiums 100% paid for employee only coverage!)
  • Vision Insurance (monthly premiums 100% paid for employee only coverage!)
  • Provided at No Cost to Employees: Group Term Life Insurance, Long-Term Disability, and Accidental Death & Personal Loss Insurance
  • Flexible Spending Accounts for Health Care, Dependent Care, and Commuter Benefits 
  • Identity Protection Insurance
  • Voluntary Term Life Insurance & Group Universal Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Time Off for Vacation, Illness, & Maternity/Paternity Leave
  • Corporate-sponsored Activities & Events Year Round
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • BasecampManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

World-class office building across from the Willis Tower; conveniently located near Union Station, several CTA stops, and even has water taxi stop!

An Insider's view of Infutor Data Solutions

What’s the vibe like in the office?

Infutor has a culture of data-driven excellence in a transparent, friendly and supportive work environment. We know the happier our employees are, the more successful they will be. You can find employees in our offices collaborating on projects, playing ping pong to build strong teamwork or celebrating wins with company outings and happy hours.

Kristina Zwolfer

Marketing Operations Specialist

How do you collaborate with other teams in the company?

Everyone at Infutor is aligned- we all want the success of Infutor and we work together as a team/family to achieve our goals. Even for those moments when you feel the pressure of a new contract or a new test, you can feel compromise in the spirit of collaboration. Collaboration is an opportunity to both learn and understand the vision of others.

Diego Solis

Manager of Development

How has your career grown since starting at the company?

Since joining Infutor my career has grown exponentially. I attribute this to the trust and confidence provided by our leadership team, which creates an environment that fosters collaboration & fun across the organization and enables high performers to focus on what they love to do.

Eric Greuel

Director of Operations

How do your team's ideas influence the company's direction?

The momentum of the company is awesome and is apparent throughout the marketplace. We want fighters, people who are relentless. Our employees are not afraid to face challenges head-on and want to continue to evolve as individuals for the greater good of the company. This contagious energy gives Infutor the fuel we need to execute our shared vision.

Gary Walter

CEO

What's the biggest problem your team is solving?

The challenge that is most exciting to me is creating and encouraging an environment of innovation and entrepreneur-ism that is needed to keep up accelerated growth while building an infrastructure and measurement process that scales the business efficiently, recognizes success and flags failures quickly.

Jeff Beard

COO

What are Infutor Data Solutions Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program

Additional Perks + Benefits

Ownership—Performance Unit Grants. Corporate Bonus Eligibility. Peer Recognition Awards. Employee Referal Bonus Program. Free Access to Office Health Club (Oakbrook employees). Medical & Prescription Drug Insurance (monthly premiums 100% paid for employee only coverage!). Dental Insurance (monthly premiums 100% paid for employee only coverage!). Vision Insurance (monthly premiums 100% paid for employee only coverage!). Provided at No Cost to Employees: Group Term Life Insurance, Long-Term Disability, and Accidental Death & Personal Loss Insurance. Flexible Spending Accounts for Health Care and Dependent Care.
Free Access to Life Management Tools: Employee Assistance Program, Discounts, Wellness, and iLearn Professional Development Portal
Auto, Home & Pet Insurance
Group Legal Services Plan
Identity Protection Insurance
Voluntary Term Life Insurance & Group Universal Life Insurance
Accidental Death & Dismemberment Insurance
Short-Term Disability Coverage
Critical Illness Insurance, Accident Insurance & Hospital Indemnity Insurance
Paid Time Off for Vacation, Illness, & Maternity/Paternity Leave
Corporate-sponsored Activities & Events Year Round

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