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Commissions Supervisor

| Chicago

Job Description

Guaranteed Rate is the 7th largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages and unparalleled customer service, we’ve become the Home Purchase Experts®. At Guaranteed Rate, we think big—pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees—allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we’ve helped thousands of homeowners with more than $24 billion in home purchase loans and refinances in just the past year alone.

POSITION SUMMARY:

Reporting to the Commissions Manager, the Commissions Supervisor oversees and directs all aspects of the commissions function and commission staff ensuring timely, accurate and effective processing of commission and incentive compensation disbursements.

EDUCATION AND/OR EXPERIENCE REQUIRED:

  • 4 year college degree required, preferably in Finance or Accounting
  • Prior experience supervising a team of at least 5 employees
  • Experience identifying, implementing, and executing improvements to existing processes; development of audits and controls.
  • Strong computer skills, specifically in Excel; proficient in data entry and time management; ability to learn new systems quickly
  • Excellent interpersonal skills and demonstrated team leadership ability
  • Project Management experience
  • Experience using Ceridian Dayforce a plus, though not required

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Effectively supervise a staff of at least 5 Commission Specialists overseeing the commission and incentive compensation calculations of over 1,000 exempt and non-exempt employees.
  • Responsibilities include compensation processing, accounting, reporting, and compliance; complete monthly commission accruals.
  • Provides data to others for incentive compensation budgeting and forecasting.
  • Identifies and implements efficient processes and develops new audits to streamline complex compensation.
  • Leads all team projects and continuously looks for ways to automate and improve processes.
  • Works with a sense of urgency to ensure compensation completeness and accuracy.
  • Participates in cross functional projects which involve payroll processing and procedures.
  • Ability to understand the interaction between the commissions and accounting functions.
  • Ensure the accuracy of all commission statements issued to employees.
  • Work closely with payroll team to provide accurate and timely payment submissions each pay period.
  • Ensure proper controls are in place, policies and procedures are documented, and commission functions are efficiently performed.
  • Escalation point for all commission discrepancies from managers and employees.
  • Must be hungry to learn, own their role, and accel at delivering an exceptional client service experience.
  • Is ready to work for one the coolest companies in Chicago!

KEY COMPETENCIES:

  • Excellent verbal and written communication skills
  • Organized and able to prioritize
  • Ability to meet strict deadlines and work under pressure
  • Strong attention to detail and accuracy
  • Knowledge of Microsoft office products
  • Team motivator; able to keep the team organized and ensure deadlines are met
  • Able to maintain confidential posture and exercise sound judgment
  • Ability to work successfully within a team environment, yet also able to work independently with limited supervision
  • Excellent problem-solving skills


Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

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Location

3940 N. Ravenswood , Chicago, IL 60613

What are Guaranteed Rate Perks + Benefits

Guaranteed Rate Benefits Overview

• Our location rocks – right off the brown line at Irving Park. Our home base is a hip office with exposed brick and duct work, windows we can actually open during the summer, and an open floor plan. Rather than a cubicle life, we work in an open and collaborative environment.
• An in-house café offers breakfast, lunch and a late afternoon healthy snack. We subsidize all meals so you’ll never pay full price.
• Access to the office gym for only $20 a year. Yes, a whole year! There is also yoga, cross fit, and boxing offered for a very small fee. We want our folks happy, healthy, and feeling good.
• A FREE on-site nurse. Psshh who needs a doctor’s appointment when our nurse can do it all?
• A 5,000 square foot rooftop deck that’s available to everyone all day and all evening with WiFi, two bars, music, grills, fun umbrellas, a ping pong table, corn hole, and fire pits. All of this is offered when Chicago gives us those non-snow covered days.
• Holiday parties? We got’em!! Not just major holidays, any holiday. We also have monthly celebrations on our Rooftop.
• Inter-office contests like the Great Mac-Off, Chili Cook-Off and Limbo. We always keep you guessing, participating, and wanting more.
• 401k with percentage matching, Blue Cross health care coverage (yup, dental and vision too), short-term disability, life insurance, and even legal assistance (for a small monthly fee)…and did we mention the awesome rooftop deck?

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Happy Hours
Professional Development Benefits
Mentorship program
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