Director Tax Services

| Northwest Suburbs
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Reporting to the VP, Tax and Compliance, the Director, Tax Services will be responsible for leading the Tax Notice Resolution Team within Paylocity Tax Services.  The Tax Notice Team is responsible for resolving tax notices and responding to amendment requests for 20,000+ payroll and HR clients.  Tax Services files more than 1 million tax returns annually on behalf of our customers.

Performance Objectives

The below represents the primary responsibilities of the position. Other duties may be assigned as needed. 

  • Ensure that the team researches and resolves Agency Notices related to Employment Tax returns and payments prepared and filed by Paylocity on behalf of our customers.
  • Communicate status updates and resolution to customers and internal partners to ensure superior client experience
  • Collaborate with Tax Service Operational Directors to identify and resolve defects that lead to Tax Notices.
  • Hire, train, develop and lead a team of Tax Services professionals
  • Manage in a high volume, growing Tax Services operation
  • Develop and foster a culture of continuous process improvement to support a growth environment
  • Establish Key Performance Indicators and measure performance/improvements of scaling processes
  • Cross-functional leadership of / participation in interdepartmental working teams including operations, client service, implementation, software development and finance
  • Monitor and maintain all software updates related to payroll and tax applications
  • Analysis of business trends and reporting to Executive team
  • Develop strategic plans and partnerships with leaders throughout Paylocity
  • Design and enhance applications and procedures that are scalable to give Paylocity a competitive advantage
  • Participate in IRS RAF, NPRC and other reporting agent forums

Education and Experience

  • Bachelor’s degree in Tax, Finance, Accounting or related field required
  • CPA, JD, MBA or Master’s degree in Tax preferred 
  • 10+ years of increasing responsibility in management roles, and management experience 
  • Experience in large public accounting firm or large law / consulting firm preferred
  • Operational process improvement experience preferred
  • Federal and State tax agencies (IRS, SSA, DHS, DOL) is valuable
  • Ability to work across all levels within an organization
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases

Location

We just moved into a larger, more modern space across from the bustling Woodfield Mall area in Schaumburg, accessible to plenty of bars & restaurants.

What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Leadership mentoring.
Online course subscriptions available
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