Office Manager / Bookkeeper at Sertifi

| Chicago
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Sertifi is looking for a full-time and energetic office manager to join the Chicago (River North) office. The ideal candidate is a natural, self-starter with strong organizational skills and thrives in a busy, fast-paced environment. 

The hired candidate will support our growing tech company through a blend of operations, administration, and special projects (including bookkeeping and HR administration).

Job Responsibilities: 

•   HR support – administer employee health plan and benefit programs, assists with new employee onboarding, provide administrative support to human resources function as needed (post job opportunities on hiring sites, find desk space for new hires, correspondence, record keeping, file maintenance, etc.)

•   Processing payroll via SurePayroll

•   Accounts receivable – collecting checks, processing checks, depositing checks, etc.

•   Dealing with vendors on invoice discrepancies

•   Marketing support – assist marketing team with trade show logistics and special projects (sending welcome gifts to new customers or partners and eGift cards to reviewers of Sertifi)

•   Meeting support – assist in the preparation of company meetings and conference calls

•   Facilities management – act as liaison with the landlord and service providers (internet, phone, utilities, maintenance, service, office furniture, office keys/electronic entry, etc.).

•   Office equipment and supplies – maintain adequate inventory of office supplies and order office materials to budget, oversee and coordinate maintenance of office machines, follow through on maintenance agreements or contracts, track and submit invoices

•   Coordinate travel – assist with booking, scheduling and communication activities associated with corporate travel as needed

•   Coordinate company-wide annual meeting, quarterly team outings (happy hour, dinner, etc.) and weekly team lunches (every Thursday)

•   Any special projects that ensure the office is running smoothly

Job Requirements:

•   Bachelor's Degree 

•   Excellent knowledge of a variety of computer software applications in maintaining calendars, word processing, spreadsheets (MS Outlook, Word, Excel, Access, PowerPoint)

•   Experience with SurePayroll or other payroll administration software preferred 

•   Good budgeting and researching skills - find good vendors at fair prices

•   Strong attention to detail in composing, typing and editing materials, establishing priorities and meeting deadlines

•   Ability to handle sensitive and confidential information and situations

•   Strong written and verbal communication skills

•   Interact and communicate with individuals at all levels in the organization

More Reasons to Apply:

•   Easy commute - located near Merchandise Mart in River North area

•   Team-oriented/friendly environment

•   Very casual dress code - wear jeans like everyone else!

•   Weekly free team lunches on Thursdays

•   Gaiam Chairs & POPCORN!

•   Nice office views of Chicago

About Sertifi

Sertifi helps organizations accelerate the last mile of the sales process by providing an integrated solution to send agreements, collect eSignatures, and capture PCI compliant payments. The closing solution allows sales teams to securely close deals and capture revenue faster, while delighting customers with a more convenient way to sign agreements and pay for products or services.

Sertifi is redefining the sales process by delivering innovative solutions that speed close times, reduce costs, increase security and compliance, and offer an easier way for people to conduct business with one another.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • AzureLanguages
    • ASP.NETFrameworks
    • ASP.NET CoreFrameworks
    • AngularFrameworks
    • Microsoft SQL ServerDatabases
    • Azure Cosmos DBDatabases
    • BalsamiqDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM


222 W. Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Sertifi

What does your typical day look like?

After getting some coffee and catching up on emails, I’ll typically have a few clients that need onboarding help! This consists of me discussing their workflows and what action is needed for them to be live using Sertifi. If we’re not discussing set up, I’m either training a team on how to use the system, or creating web portals for new clients!


Customer Success Manager

What are Sertifi Perks + Benefits

Sertifi Benefits Overview

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, weekly team lunches and Starbucks runs, regular company outings, and a convenient River North location close to public transit.

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Customized development tracks
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