The act of hiring is not simply to up the headcount or to fill a seat quickly. When we hire at Bounteous, it’s to add to our interpersonal dynamics and choose the right person to impact, collaborate, commit, inspire, and grow alongside our tenured teams.

Bounteous boasts a long-standing track record of ideating, innovating, and implementing award-winning solutions and driving best-in-class results. Our success starts with hiring the right people, in the right roles, at the right time to strategize, analyze, design, engineer, and market for some of the world’s biggest brands.

Currently, we are searching for an OpenAir Administrator to add to our Finance & Operations team. Successful candidates will have prior administrative experience with OpenAir and a demonstrated history of using business intelligence to inform strategic business decisions. Basic experience with NetSuite is desired, but not required.

If this description resonates with you, start your exploratory journey here:

Role and Responsibilities

• Administration, support, and ongoing configuration and customization of OpenAir to suit our business needs
• Serve as the key Subject Matter Expert for the OpenAir platform, providing support for our users, and company assistance with project setup, resourcing, invoicing, time and expense entry,
• Translate work requirements into OpenAir business solutions including workflows, custom reports, views and searches
• Support our internal Competency & Practice Area teams to resolve any system issues and perform system changes as needs evolve
• Create and maintain new users, user permissions, searches, reports, dashboards, and workflows
• Ability to identify and create solutions to continually streamline processes and improve efficiencies for our teams
• Work with OpenAir support teams on product releases, new features, and issues
• Keep applications current with product release cycles – including testing all new features and ensuring the integrity of any customizations
• Plan, organize, prioritize and handle multiple tasks in a collaborative work environment
• Research and Educate our teams on OpenAir best practices
• Provide OpenAir Training for new members

Preferred Qualifications

• OpenAir experience required, Basic NetSuite experience desired, including an understanding of NetSuite-OpenAir integration
• OpenAir experience must include all modules of OpenAir
• Office Suite experience
• Data Conversions, interface/integrations, reporting, and customization experience
• Previous exposure to working in an administrator role
• OpenAir Scripting a plus
• Bachelor’s degree and/or equivalent experience required
• 2-4 years of experience in a professional, fast paced, dynamic environment
• Familiarity with professional service organizations and matrix organizations and their key financial drivers including utilization, average rate, and average cost
• Able to communicate, influence, and listen to the internal stakeholders
• Strong conceptual, analytical, and problem-solving skills
• Able to think creatively and work collaboratively developing solutions and managing expectations of stakeholders
• Art of balancing the needs of the company, management, and team members
• Excellent time management and organizational skills
• Strong verbal and written communications skills