Sprout Social is looking for a Pricing Strategist to join our Market Strategy team. Our Market Strategy team is responsible for making sure that our organizational leaders across Product, Sales, Customer Success and Marketing have the intel the business needs to make strategic decisions.
In this role, you'll be responsible for ensuring that Sprout's pricing and packaging strategies are optimized to accelerate our company's growth while still delivering an exceptional customer experience. This means that you will work closely cross functionally with sales operations, competitive intelligence, product, data science and sales leaders to identify areas of opportunity and risk with our existing pricing strategy. You'll assess the data we collect across our base of 30,000 customers as well as prospects and define strategies for new offerings, adjust existing packaging and refine our general pricing approach.
The candidate we seek loves to spend time pouring over existing customer, product and pricing data to come up with recommendations. They also understand how to collect new qualitative and quantitative data to test new pricing strategies. They know how to take the insights they generate and distill it down for an executive-level audience that may not have the same technical skills. They can work with the relevant teams at Sprout to model what impact changes may have on the business. They understand how to manage a project and get the right stakeholders involved in the process so all parties are aligned. They can partner with those parties to ensure that any changes are brought to market smoothly. Finally, they are an independent thinker who wants to push for change when others may not have identified the need for it.
Qualifications:
These are the minimum qualifications that our hiring team is looking for in this role:

• 3+ years' experience in Pricing, Finance, Strategy, Sales Operations, Business Operations, Sales Strategy or applicable experience
• Strong knowledge of Microsoft Excel and Salesforce
• Experience with analyzing large amounts of sales pricing / performance data

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• Exceptional organization, presentation, and communication skills
• Preferred knowledge of SQL and Tableau
• History of working cross-functionally with multiple stakeholders

Within 1 month, you will...

• Attend Sprout Social training to learn the ins and outs of the product and better understand the value that Sprout delivers to our customers.
• Meet with key stakeholders across Sales, Success, Data Science and Product and understand current working relationship
• Begin to learn about Sprout's competitive landscape and associated pricing strategies
• Familiarize yourself with Sprout's brand, values and processes

Within 3 months, you will...

• Have a strong understanding of our existing pricing strategy and recent changes
• Know how to work within our data sources to find the intel you need
• Start to build out a backlog of pricing experiments

Within 6 months, you will...

• Establish an ongoing cadence with key stakeholders across the organization to keep them apprised of our pricing strategy if changes are coming
• Confidently navigate our data warehouse to collect the necessary data to recommend changes
• Develop a framework for consistently reviewing historical pricing information and identify areas for improvement
• Work with our Product team to determine a pricing strategy for new products brought to market

Within 12 months, you will...

• Drive projects from conception to execution to measurement
• Partner with Sales Enablement and Sales Leaders to improve how we package our offerings and boost revenue per subscriber
• Surprise us! Use your unique ideas and abilities to change Sprout in beneficial ways that we haven't even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
About Sprout Social Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team's shared belief in Sprout's mission promotes a culture of openness, empowerment and fun.
We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment-your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. For those that prefer an office setting, this role may be based in our Chicago or Seattle locations. If you prefer to work from your home, we can accommodate that for many locations across the United States. We are not set up in all states, however, so please take a look at the drop down box in our application to see whether your state is listed.
Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report .
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement .
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