VillageMD
Chicago, IL

Acquisition Onboarding Specialist at VillageMD

| Chicago
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Join VillageMD as an Acquisition Onboarding Specialist In Chicago, IL

Join the frontlines of today's healthcare transformation

Why VillageMD?

At VillageMD, we're looking for an Acquisition Onboarding Specialist to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you?

In support of our mission to enhance and improve healthcare outcomes, the Acquisition Onboarding Specialist will work in collaboration with internal leadership and acquisition partners to facilitate a high touch, white glove onboarding experience for our newly acquired employees.

You will be a change agent, championing a positive & thorough experience as well as spearheading process improvement activities around acquisition onboarding.

In our dynamic hypergrowth environment, you will need to exude positivity, focus, problem-solving skills and resilience in order to exceed the expectations of internal and external stakeholders. This role is critical to ensuring a uniquely VillageMD experience and an onboarding experience that is unparalleled in healthcare.

How you can make a difference

  • You will be hands-on, owning the acquisition onboarding process from conception & design through implementation as the main point of contact
  • Evaluating the current onboarding process and making recommendations for improvements
  • Observing, listening and proactively understanding the needs of our acquisition partners
  • Utilizing Greenhouse Recruiting & Onboarding for all pre-onboarding activities, including assigning tasks to various teams organization-wide
  • Monitoring new hire onboarding items such as signed offer letters, background checks, health/drug screen appointments, i9s, etc
  • Providing acquisition hires with guidance and interpretation of policies and programs
  • Responding to all inquiries while delivering a top-notch concierge service facilitated through multiple communication channels
  • Facilitating clear communication to ensure all views are represented
  • Responding appropriately to inquiries and training needs. Ability to troubleshoot and problem solve independently
  • Coordinating with internal onboarding teams such as technology, uniform vendors, etc to update on onboarding activities
  • Maintaining a tracker to provide weekly updates to acquisition team and technology
  • Ensuring all new hire items are in place before employee start date

Skills for success

  • Strong emphasis on customer service with the ability to champion an outstanding process & experience for our acquisition partners
  • Innovation, Innovation, Innovation! You love digging in, asking questions and figuring out how to make a process better
  • Sense of urgency and commitment to "getting stuff done" without sacrificing quality or experience
  • Highly organized & detail-oriented with the drive to manage competing priorities
  • Self-assured with a high tolerance for ambiguity and shifting priorities in a fast-paced environment
  • Continual learning mindset with the awareness to self-correct and desire to be accountable
  • Ability to forge meaningful relationships while navigating diverse groups
  • Welcoming & friendly demeanor with the innate ability to make our employees feel valued and prioritized

Experience to drive change

  • Excellent ability to communicate with physicians, medical assistants, nurses and other clinical staff by focusing on both personal and professional interests as well as experience and relevant capabilities
  • Knowledge of post transaction integration / successful onboarding integration of acquisitions
  • Ability to quickly gain credibility and establish the required relationships to influence and generate results
  • Experience successfully onboarding in a patient and provider-centric manner to improve processes and outcomes
  • Extreme flexibility and the desire to be key contributor to an energetic and passionate team of mission-driven humans
  • Detail oriented
  • Healthcare industry experience and/or a personal connection to the healthcare industry
  • Tech savvy and possess a capability to quickly learn new applications
  • Applicant Tracking Systems (ATS) or onboarding technology experience; preferably Greenhouse
  • Bachelor’s degree or equivalent experience required

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Explore your future with VillageMD today!

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Where we are

We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
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What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.

Mario

Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face providers today that will make them successful at VillageMD.

Dave

Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.

Emily

Healthcare Informatics Analyst

VillageMD Careers in Chicago
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Join VillageMD as a Senior Manager Value Based Care Finance In Chicago, IL Join the frontlines of today's healthcare transformation Why VillageMD? At VillageMD, we're looking for a Senior Manager Value Based Care Finance to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with

Director, Payor Contracting

VillageMD
Chicago
3 weeks ago
Join VillageMD as a Director of Payor Contracting in our Central region. Join the frontlines of today's healthcare transformation Why VillageMD? At VillageMD, we're looking for a Director of Payor Contracting to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest

Manager, Clinic Acquisition for Technology

VillageMD
Chicago
3 weeks ago
Work with large and small practices through the acquisition process, tracking diligence, risks, and planning. Build confidence with practices through a strategic information gathering and engagement process, looping in the implementation and support teams to answer any questions and paint the picture of what success at Village Medical looks like. Create and refine the clinic diligence process to facilitate and streamline intake and distribution of information, coordinating with cross-functional teams to increase appropriate information sharing. Own the transition to IT and the implementation team creating a post-sign transition process to set us up for success. Optimize communication to create appropriate clarity on status of multiple, concurrent acquisition projects of varying size and scope.

Senior Analyst, Tableau Server Administrator

VillageMD
Chicago
3 weeks ago
Join VillageMD as a Senior Analyst, Tableau Server Administrator (Remote) Join the frontlines of today's healthcare transformation Why VillageMD? At VillageMD, we're looking for a Senior Analyst, Tableau Server Administrator to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them

GRC Analyst

VillageMD
Chicago
3 weeks ago
Join the frontlines of today's healthcare transformation We're looking for a GRC Analyst to help us transform the way primary care is delivered and how patients are served. Why VillageMD? VillageMD is changing the trajectory of healthcare. We’re empowering primary care physicians to make informed decisions, and engaging patients in meaningful ways. We work with thousands of clinicians and healthcare disruptors across the country, improving

Director, Clinical Recruiting

VillageMD
Chicago
3 weeks ago
At VillageMD, we are looking for a Senior Manager to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we have partnered with leading primary care physicians across the country. As partners in value-based care delivery, we are empowering our provider network with a proven clinical model of care supported by the required teams, technology solutions, and processes to drive consistent, proactive, and high-quality patient care.

Service Operations Engineer

VillageMD
Chicago
3 weeks ago
At VillageMD, we are committed to helping patients achieve greater health by delivering the most accessible and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family-owned practices to world-class health systems. Integral to our Enterprise Technology team, the Service Operations Engineer at our organization will manage and support

Identity and Access Management Analyst

VillageMD
Remote
12 hours ago
Join VillageMD as an Identity and Access Management Analyst! Why VillageMD? At VillageMD, we're looking for an IAM Analyst to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with