Content Marketing Manager / Copy Writer

| Remote | Hybrid
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Content Marketing Manager/Copy Writer
Remote U.S. 

FourKites, the world’s leading supply chain visibility platform, is looking for a detail-oriented, high-velocity and persuasive story-teller to join our rapidly growing Marketing team.

The Content Marketing Manager/Copy Writer will build brand awareness and drive revenue through high-impact, creative content and messaging that showcases our market leadership, customer success and rapidly growing network. Responsible for creating a broad range of impactful written assets, including blogs, presentations, ebooks, case studies and more, you will work closely with other members of the marketing team to plan and execute content strategies that support demand generation, thought leadership and sales enablement.

Content team members play a critical role within the FourKites Marketing team by ensuring quality of all external-facing content and identifying opportunities to add value using industry and organizational expertise. The ideal candidate for this position is a high-velocity creative storyteller, a voracious learner, a detailed editor and a great collaborator.

Responsibilities:

  • Craft interesting, original, well-researched pieces to drive inbound traffic and nurture existing leads; including but not limited to blog posts, social media postings, infographics, emails, video or webinar scripts and other content as needed
  • Collaborate with Product Marketing, Demand Generation, Customer Growth, Event Marketing and Sales to maintain complementary content plans that maximize impact and contribute to org-wide goals
  • Manage the production of customer, solution and industry marketing materials, including case studies, slides/presentations, sales enablement materials and content for trade shows and conferences
  • Own content library and customer reference library
  • Serve as copy editor and quality control for all external-facing materials, ensuring brand standards are met and identifying opportunities to add value whenever possible

Skills:

  • Bachelor’s degree
  • 5+ years’ experience in writing-focused marketing or communications roles
  • Experience writing for enterprise software or supply chain/logistics industries a plus
  • Excellent communication, research, and collaboration skills, with experience writing for print, video and web
  • Experience with web content management systems, marketing automation, and content production tools and systems a plus
  • Ability to work autonomously in a fast-paced environment
  • Curiosity, eagerness to learn and a “get it done” attitude required

Who we are:

  • We Are One Team
  • We Have a Bias for Action
  • We Are Customer Obsessed
  • We Take Extreme Ownership
  • We Know Attitude Matters

Named one of Forbes’ Next Billion-Dollar Startups, FourKites is on a mission to transform the world’s supply chains with the most powerful technology on the planet. With a customer base that includes 18 of the top-20 food and beverage companies and nine of the top-10 CPG companies, the company combines the largest network of real-time logistics data with machine learning to help its customers lower costs, improve on-time performance and strengthen end-customer relationships. We are a customer-obsessed organization, wholeheartedly committed to helping our customers succeed and drive long-term value. 

The empathy we exhibit with our customers applies internally, as well. At FourKites, a positive work culture is a priority, and team members benefit from structured employee development plans, mentorship and training programs, quarterly review and promotions processes, affinity group memberships and competitive benefits packages. Click here to learn more about our team and our corporate values.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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