Content Marketing Specialist

| Chicago

Company Overview

Launched in 2014, ShipBob is a tech-enabled fulfillment and logistics solution for growing e-commerce companies. Our goal is to alleviate the daily stress associated with picking, packaging and shipping so business owners can focus on more important aspects of their brand. Through our software and operations arm, we are on a mission to help businesses be successful online.

We pride ourselves on our inclusive and richly diverse company culture. All voices are heard regardless of tenure or job title. We are looking for creative problem solvers with a strong work ethic and ability to persevere.

Role Description:

We are looking for a self-motivated Content Marketing Specialist to join our marketing team! Responsibilities include conducting thorough research on industry-related topics, generating new content types, and proofreading articles before publication. You will deliver quality writing pieces that appeal to our audience, attract potential customers, and boost brand awareness. If you’re an excellent writer, enjoy producing online content, and have an eye for detail, apply today!

Your Responsibilities: 

  • Create concise, eye-catching, and educational content that established ShipBob as a trusted thought leader in the industry (both onsite and offsite)
  • Write on a wide variety of topics for multiple content types (website, blog articles, interviews, social updates, emails, case studies, eBooks, white papers, etc.)
  • Proofread and copy edit for brand voice/tone for both internal and external writers (including blog posts before publication, emails to customers, etc.)
  • Help create sales collateral (one pagers, product and feature overviews, company overview, co-branded with partners or integrations)
  • Ensure all-around consistency (style, fonts, images and tone) across ShipBob
  • Help edit in-app copy, product documentation, and support articles
  • Adhere to SEO best practices and increase organic web traffic
  • Work closely with Sales to make sure they have the right content to connect with leads from different industries, companies of different sizes, with different issues/concerns
  • Brainstorm and collaborate with the team for new ideas and strategies
  • Oversee our social media presence, including posting content to engage and grow our following and responding to inquiries
  • Stay up-to-date with changes in all social platforms to ensure maximum effectiveness
  • Research audience preferences and discover current trends
  • Assist with PR, reputation management, event, and demand gen initiatives to get cross-functional experience across the entire Marketing team

Experience/Skills Required:

  • Bachelor’s degree in English, Marketing, Business, or a related field
  • 1 to 3 years’ proven experience as a Content Marketer or similar role
  • Portfolio of published articles
  • Excellent writing and editing skills in English
  • Familiarity with SEO, its role, and importance
  • Creative thinker and planner
  • Ability to produce content across multiple platforms and to deliver both long-form and short-form content
  • Proficient with Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Expertise in multiple social media platforms, including LinkedIn, Facebook, Twitter, and Instagram
  • Past experience with WordPress
  • Ability to work in a fast-paced environment and meet deadlines
  • Extensive knowledge of logistics and/or e-commerce preferred


  • Excellent Medical, Dental, Vision and 401K Plan
  • Comprehensive training program
  • Competitive compensation (uncapped commission)
  • Casual dress code
  • Unlimited PTO
  • Snacks provided, coffee and kombucha on tap
  • Team outings/office happy hours 
  • A team of awesome, like-minded, driven people that support each other

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • VuexLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • CosmosDBDatabases
    • InfluxDBDatabases
    • Google AnalyticsAnalytics
    • pendoAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • TrelloManagement
    • SalesforceCRM
    • salesloftCRM
    • gmailEmail


120 North Racine, Chicago, IL 60607

An Insider's view of ShipBob

What’s the vibe like in the office?

It's a very welcoming and collaborative work environment. Going to work isn't a chore, it's exciting!


Senior Business Development Representative

What projects are you most excited about?

I'm most excited about helping to create the road map for cool features that will help our customers drive more value for their business


Product Manager

How does the company support your career growth?

ShipBob supports my career growth by allowing me to focus on my preferred verticals while giving me all the resources needed to bring in new business. I am given complete responsibility to spearhead new projects that will continue to support other teammates and grow our company.


Senior Business Development Representative

How do your team's ideas influence the company's direction?

Our BDR team are the "Director's of First Impressions". We are the first point of contact with ShipBob. Being at the forefront of the customer experience, it is crucial that our vision shines through. The team is not only responsible for garnering interest, but shaping the relationship that will lead to a positive and fruitful partnership.


Business Development Manager

How has your career grown since starting at the company?

I’ve been given the opportunity to work on very interesting projects across different departments. I initially joined the Analytics team and just recently moved to Strategic Projects where I’m leading some of the initiatives we are working on. Shipbob is definitely a place where you can have an impact and be continually challenged!


Senior Manager, Strategic Projects

What are ShipBob Perks + Benefits

Volunteer in Local Community
Eat lunch together
Intracompany Committees
Open Door Policy
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
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