Title: Content Marketing Specialist

Location: Chicago, IL 

About Us:

ShipBob’s mission is simple: provide world-class fulfillment to ecommerce sellers big and small.

With $60M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, and Hyde Park Venture Partners, we are ready for a new team member to help us reach the next level.

Role Description:

We are looking for a self-motivated Content Marketing Specialist to join our marketing team! Responsibilities include conducting thorough research on industry-related topics, generating new content types, and proofreading articles before publication. You will deliver quality writing pieces that appeal to our audience, attract potential customers, and boost brand awareness. If you’re an excellent writer, enjoy producing online content, and have an eye for detail, apply today! 

About You:

At ShipBob, we’re looking for individuals who embody our core values:

• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.

Responsibilities:

• Create concise, eye-catching, and educational content that established ShipBob as a trusted thought leader in the industry (both onsite and offsite)
• Write on a wide variety of topics for multiple content types (website, blog articles, interviews, social updates, emails, case studies, eBooks, white papers, etc.)
• Proofread and copy edit for brand voice/tone for both internal and external writers (including blog posts before publication, emails to customers, etc.)
• Help create sales collateral (one-pagers, product and feature overviews, company overview, co-branded with partners or integrations)
• Ensure all-around consistency (style, fonts, images and tone) across ShipBob
• Help edit in-app copy, product documentation, and support articles
• Adhere to SEO best practices and increase organic web traffic
• Work closely with Sales to make sure they have the right content to connect with leads from different industries, companies of different sizes, with different issues/concerns
• Brainstorm and collaborate with the team for new ideas and strategies
• Oversee our social media presence, including posting content to engage and grow our following and responding to inquiries
• Stay up-to-date with changes in all social platforms to ensure maximum effectiveness
• Research audience preferences and discover current trends
• Assist with PR, reputation management, event, and demand gen initiatives to get cross-functional experience across the entire Marketing team 

Requirements:

• Bachelor’s degree in English, Marketing, Business, or a related field
• 1 to 3 years’ proven experience as a Content Marketer or similar role
• Portfolio of published articles
• Excellent writing and editing skills in English
• Familiarity with SEO, its role, and importance
• Creative thinker and planner
• Ability to produce content across multiple platforms and to deliver both long-form and short-form content
• Proficient with Microsoft Office Suite (Word, PowerPoint, and Excel)
• Expertise in multiple social media platforms, including LinkedIn, Facebook, Twitter, and Instagram
• Past experience with WordPress
• Ability to work in a fast-paced environment and meet deadlines
• Extensive knowledge of logistics and/or e-commerce preferred 

Benefits:

• Medical, Dental & Vision 
• 401k Plan
• Competitive Salary 
• Stock Options
• Commuter Benefits
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Referral Bonus Program

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation and training.