About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. User-friendly platforms and streamlined delivery capabilities set us apart in the world of online food ordering. Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values relationships, embraces diverse ideas-all while having fun together-then Grubhub is the place for you!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
As a Marketing Coordinator for the Driver Marketing team, you'll have your hands in launching campaigns across a growing number of channels to build loyalty and trust with our delivery partners, alert them of new programs and product features, and assist in building out our lifecycle communications. You'll act as the go-to resource for ad-hoc projects and communications to our network of contracted delivery partners; support campaign development and collaborate cross-functionally with operational and product stakeholders, creative resources, and the other CRM teams.
The Impact You Will Make

• Assist in the implementation of the company's driver marketing strategy, supporting the execution of CRM and retention strategies across email, in-product messaging, push notifications, in-app tutorials/ walkthroughs, and more
• Support development of programmatic and ad hoc campaigns by working with the marketing team, stakeholders and creative resources
• Keep a pulse on our campaign metrics, understanding how our campaigns are performing
• Assist in the creation of new campaigns by working closely with our brand/creative teams coordinating project details, organizing requests, and ensuring timelines are met
• Own the team's campaign calendar and Comms deck to provide updates for key stakeholders on a regular basis
• Own the team's ad hoc request queue and communicate campaign objectives, timelines, and deliverables for the department and stakeholders
• Tackle process improvement and standardization of campaign management, keeping documents, decks, libraries and other reference materials current

What You Bring to the Table

• BA in Marketing, Journalism, Advertising, Communications, or another quantitative field
• 0-2 year(s) of Marketing work or internship experience as a marketing coordinator or similar role
• Strong written and verbal communication skills with the ability to write ad hoc email content, assist in developing tutorials, and landing page copy when necessary
• Working knowledge of retention marketing channels; desire to deepen knowledge in lifecycle strategies
• Strong project management / coordination experience
• Excellent written communication and presentation skills
• Self-starter, eager to dive in and learn, always looking for opportunities to better understand our audience, tools, and how our product offerings work
• Positive attitude and the ability to operate in a fast-paced environment with ambiguity

Got these? Even better!

• Analytical mindset - experience working with email engagement data to draw conclusions and make suggestions for improvement
• Previous experience with Salesforce or other CRM
• Previous experience with/working knowledge of any of the following: SQL, Datastudio, Tableau, Slack, Google Workspace (or similar online co-working applications such as Microsoft Office), Zoom, Braze (or other ESP such as Marketo, Hubspot, etc.)

And Of Course, Perks!

• PTO . Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]