Director of Marketing Production
Affinitiv is looking for a Director, Production to join our team at our downtown Chicago office. In this role you will report to the Vice President, Operations.
As Director, Production for Affinitiv you will manage and oversee the Production team toward fulfilling on the production and delivery of marketing solutions specific to the automotive industry.
You will insure efficient processes and the consistent and timely delivery of:
- Print and direct mail production and outsource management
- Email production and outsource management
- Text/Voice production
- Manage and direct daily operation of Production team to meet SLA timelines in delivery of products and solutions
- Insure that project schedules are being met, identify risks and escalate information as needed
- Monitor performance and distribution of workload across team members
- Identify and document all processes and workflows
- Coordinate with Client Care Manager to ensure client needs and requirements met
- Collaborate with internal departments to fulfill contracts and resolve issues
- Establish effective communication with leaders and executives across various departments
- Hire, develop, coach and mentor department employees toward performance and career objectives
- Drive organizational change with continuous improvements to communication, processes, procedures, efficiencies and team performance
- Consistently exceed client expectations
- 5+ years of agency or production management related experience with proven track record of results
- Bachelor’s degree or equivalent work experience
- Excellent communication skills
- Strong organizational, time management and project management skills
- Attention to details
- Proven leadership skills
- A self-starter who can operate in a fast-paced environment
- Ability to collaborate across departments and work with executives
- Ability to handle multiple projects simultaneously and manage deadlines
- Experience in automotive industry a plus
Affinitiv is a marketing technology company built on advanced analytics and a leading-edge technology platform, enabling car manufacturers and dealers to produce, manage, measure and optimize multi-channel communications. Our partners include the strongest automotive brands in the world such as Lexus, Acura, Porsche, Kia, BMW, Audi and many others. Affinitiv offers competitive compensation and sales incentives, a comprehensive benefits package, a casual and employee-friendly work environment, and more.
Affinitiv is an Equal Employment Opportunity employer.