Director of Marketing

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The Director of Marketing, reporting to one of the Co-CEOs, will drive significant and sustained revenue growth through net new business.
The individuals in this role must be entrepreneurial, with a strong focus on building and rebuilding systems. As our product continues to evolve and scale, the Director of Marketing will develop new ways to consistently bring more clients into the Crafty network.
Specific areas of responsibility include (but are not limited to):

  • Collaborate cross-functionally to uncover insights and strategies to develop and implement marketing and branding strategies for new and existing products, internally and externally
  • Oversee and grow the marketing department, consistently identifying revenue opportunities within our established client base and managing consistent growth through new account generation
  • Leverage key marketing performance metrics and tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends in order to translate results into actionable insights for marketing team
  • Building out the marketing organization, which will include:
    + Demand Generation
    + Brand & Design
    + Product Marketing
    + Content
  • Developing and implementing an SEO strategy


What we offer::
Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart hooligans who work incredibly hard and to get things done.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
Who You Are::
Your Experience

  • 10+ years of overall marketing experience, preferably in software or tech-enabled companies
  • 5+ years of marketing management experience in fast-growing early stage startups (post-Series A companies with >$10M outside capital raised)
  • Experienced in marketing new solutions and disruptive technology
  • Well versed in all aspects of the marketing and sales cycle
  • Demonstrated P&L experience and proven track record of consistently exceeding individual and team quantitative goals
  • A "talent magnet" with a strong track record of successfully recruiting and developing marketing talent and building high performing teams
  • A customer-centric thinker who understands that customers define brands, not the other way around
  • A data-driven leader who uses both quantitative and qualitative metrics to shape strategy
  • Executive presence and effective interacting solo with C-level audiences
  • Previously built a successful "marketing machine," including demand generation, customer segmentation, sales collateral, client engagement campaigns, training and compensation plans, CRM, reporting systems, and scalable processes
  • BA or BS degree; MBA is added benefit


Your Proficiencies

  • Microsoft Powerpoint / Google Slides
  • Effective communication skills (oral, written, and presentation)
  • Ability to work independently and remotely with high productivity


Your Superpowers

  • Strong intellectual horsepower. Superior abstract reasoning and analytical skills. Creative thinker who finds innovative solutions to obstacles.
  • A team builder, team player and leader who creates loyalty, trust and following. Collaborative attitude and desire to contribute outside primary areas of responsibility. Inspires others and highly respected.
  • Effective communicator, both written and verbal. Articulates concepts in a clear, structured and succinct manner. Adjusts communication based on the audience.
  • Results-driven with bias for action and commitment to excellence. Self-directed, rolls up the sleeves and engages in all activities with sense of urgency. Gets it done on time, every time. Organized with good attention to detail.
  • Thrives in fast-paced environment of constant change. Manages numerous time-sensitive matters simultaneously. Positive, resilient and open to candid feedback. Listens to and considers alternatives. Makes decisions.


Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.
Flexible work from home options available.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • ApolloLead Gen

Location

Crafty’s HQ is located in the Central Loop in the heart of downtown Chicago. In the middle of Chicago’s tech hub and surrounded by historical architecture, with a gorgeous view of the Chicago River, we are steps away from some of the city’s best restaurants, shops, and our world-famous riverwalk.

An Insider's view of Crafty

How does your team reward individual success?

At Crafty, if you have something nice to say about a teammate, you say it often and you say it loudly. You can nominate people for company value awards, but there's already an established culture of giving meaningful praise whenever it strikes us. It doesn't matter if you don't feed off of it, it's happening whether you're in the room or not.

Jane

Sr. Brand Content Specialist

How do you collaborate with other teams in the company?

The technology we build is an integral part of the day to day operations for other teams. We work with them to create new tools and features that will help them serve our clients and make our operations run as smoothly as possible. This makes our collaboration with other teams unique in that they become our users or stakeholders!

Kelleyq

Product Manager

How has your career grown since starting at the company?

Working at Crafty allows me to flex my food and beverage skills AND expand my expertise. I’ve learned all about account management, procurement, and delivery operations. Being part of a startup that values transparency gives me a strong grasp on how each piece of a company complements the other and provides endless opportunities for growth.

James

Catering Support Specialist

How do you make yourself accessible to the rest of the team?

To continue to grow and scale at Crafty, it’s important that we make a conscious effort to put our people first. I have told each and every one of my team members that I lead with a Servant Leadership mindset - giving them the guidance and resources to do their jobs, while valuing them as people and trusting them to innovate and make decisions.

Sarah

Sr. Director of Marketing

What makes someone successful on your team?

Being on the Crafty team means being truly valued, seen, and respected - no matter what role you play. As a veteran barista in the Chicago service industry, I can tell you - that's kind of everything. At Crafty, EVERY person is an essential part of the whole.

Kat

Field Coordinator

What are Crafty Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Professional Development
Promote from within
Online course subscriptions available
Paid industry certifications

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