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Email Campaign Manager

| Chicago
Bounteous is leading the charge in dynamic digital experiences and is looking for the right team members to drive those results. In our ever-changing, fast-paced digital world, our approach helps brands envision, harness, and enable their online and mobile presence. 
Bounteous is seeking an Email Campaign Manager to join its team of talented professionals who provide web development and interactive marketing services to clients large and small. 
This specialist needs to be an independent worker who is detail oriented and highly organized. The role involves coordination across various creative agencies and our email service provider (ESP). A positive, customer service oriented, and problem solving attitude is a must for this role that involves meeting the demands of both a fixed marketing calendar and frequent client requests. This job involves exacting standards and unforgiving schedules—the work must be done on time (although some items can be set-up in advance) and error-free. Work schedules regularly include weekend hours to QA and send emails as the aggressive marketing calendar dictates. This role will also be a supervisor role overseeing the email, sms and push campaign team.

Responsibilities:

  • Deep knowledge of and experience with email marketing best practices, innovations and connections to the email marketing community 
  • Understand, plan and implement complex audience targeting schema 
  • Provide QA for email designs, templates, outbound email campaigns with the goal of a 0% error rate 
  • Strong interpersonal skills including email, phone and meeting-related communications, including a high level of responsiveness to clients, teams, production and organization of detailed agendas and minutes 
  • Experience using web-based email management software-- specifically setting up, previewing, testing, troubleshooting and monitoring email blasts 
  • Strategy and planning skills, including understanding and setting up email calendars, anticipating marketing-related holidays and events 
  • Perform campaign analysis to influence broader marketing strategy and contribute to client ROI 
  • Create strong, clear reports 
  • Maintain daily interaction to update clients or coworkers on project progress 
  • Create professional deliverables for clients that meet the Bounteous quality standard 
  • Develop process efficiencies to assist our fast-paced team 
  • Consistently meet department and client deadlines 
  • Remain current in a quickly evolving industry 
  • Carefully track and record billable time 

Preferred Qualifications:

  • Bachelor’s degree 
  • 2-5 years of related experience 
  • 1 year of experience independently managing email, SMS or push campaigns 
  • Agency experience (preferred) 
  • Experience collaborating with both internal resources, external resources to develop strategies that meet department goals within budget and established timelines 
  • Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems 
  • Experience developing strategic initiatives which align with business goals and budget 
  • Experience presenting recommendations and/or public speaking 
  • Experience in business analysis and project management 
  • Experience in web analytics
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