Email Campaign Manager

| Chicago
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Bounteous is leading the charge in dynamic digital experiences and is looking for the right team members to drive those results. In our ever-changing, fast-paced digital world, our approach helps brands envision, harness, and enable their online and mobile presence. 

Bounteous is seeking an Email Campaign Manager to join its team of talented professionals who provide web development and interactive marketing services to clients large and small. 

This specialist needs to be an independent worker who is detail oriented and highly organized. The role involves coordination across various creative agencies and our email service provider (ESP). A positive, customer service oriented, and problem solving attitude is a must for this role that involves meeting the demands of both a fixed marketing calendar and frequent client requests. This job involves exacting standards and unforgiving schedules—the work must be done on time (although some items can be set-up in advance) and error-free. Work schedules regularly include weekend hours to QA and send emails as the aggressive marketing calendar dictates. This role will also be a supervisor role overseeing the email, sms and push campaign team.

Responsibilities:

  • Deep knowledge of and experience with email marketing best practices, innovations and connections to the email marketing community 
  • Understand, plan and implement complex audience targeting schema 
  • Provide QA for email designs, templates, outbound email campaigns with the goal of a 0% error rate 
  • Strong interpersonal skills including email, phone and meeting-related communications, including a high level of responsiveness to clients, teams, production and organization of detailed agendas and minutes 
  • Experience using web-based email management software-- specifically setting up, previewing, testing, troubleshooting and monitoring email blasts 
  • Strategy and planning skills, including understanding and setting up email calendars, anticipating marketing-related holidays and events 
  • Perform campaign analysis to influence broader marketing strategy and contribute to client ROI 
  • Create strong, clear reports 
  • Maintain daily interaction to update clients or coworkers on project progress 
  • Create professional deliverables for clients that meet the Bounteous quality standard 
  • Develop process efficiencies to assist our fast-paced team 
  • Consistently meet department and client deadlines 
  • Remain current in a quickly evolving industry 
  • Carefully track and record billable time 

Preferred Qualifications:

  • Bachelor’s degree 
  • 2-5 years of related experience 
  • 1 year of experience independently managing email, SMS or push campaigns 
  • Agency experience (preferred) 
  • Experience collaborating with both internal resources, external resources to develop strategies that meet department goals within budget and established timelines 
  • Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems 
  • Experience developing strategic initiatives which align with business goals and budget 
  • Experience presenting recommendations and/or public speaking 
  • Experience in business analysis and project management 
  • Experience in web analytics
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
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    • PHPLanguages
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    • ReduxLanguages
    • jQueryLibraries
    • jQuery UILibraries
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    • Backbone.jsFrameworks
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    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
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    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ShopifyCommerce
    • DrupalCMS
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    • SalesforceCRM
    • Salesforce CPQCRM
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    • Adobe CampaignLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

The Bounteous flagship collaboration center is located in the heart of Ravenswood. This neighborhood is a stone's throw away from Wrigley Field, microbreweries, and boutiques. Our strategically-located global collaboration centers support hybrid team members while building face-to-face connections.

An Insider's view of Bounteous

What are some social events your company does?

My favorite events include a Summer in Winter themed party we held at the Studio, Peak, Peach and remotely all simultaneously. Those attending remotely, zoomed in with festive attire we sent in packages that included drinks/food/favors we had them on the big screen TV so they can view everyone and participate in games.

Markel Lewis

People Experience Advisor

How do you collaborate with other teams in the company?

Whether attempting to gain alignment, provide information, or have a difficult conversation, I feel it’s important to approach every situation with empathy. We may each have different priorities, but remembering there’s a human on the other side of the screen or affected by your decisions goes a long way toward fostering collaboration.

Catrina Ahlbach

Chief of Staff (Tech)

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Creating a remarkable team member experience goes beyond benefits and rewards – but let’s be honest, they matter. That’s why we’re committed to building a culture of growth, support, and belonging across our global community so amazing people (like you) can thrive every day. Being the best version of yourself is made possible with a healthy lifestyle. We cover 100% of your medical insurance premiums and 65% for any dependents. Choose from a variety of plan options for medical, dental, vision, life insurance, and more that suit yours and your family’s needs. In addition to your physical health, time away from work is important for your mental health. Our ‘Take What You Need’ paid time off policy empowers team members to balance business and personal demands in a healthy, flexible, and supportive way. As an added bonus, when summer rolls around you can get a head start to your weekend with Summer Fridays. As for your financial wellbeing, we offer 401(k) retirement plans through Charles Schwab with a contribution match up to 3% of your annual salary.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

From day one your growth is encouraged and supported with mentorship and development opportunities. Learning & Development is a shared accountability among Team Members, Career Coaches, and the Organization. Your learning journey may include a mix of on-the-job experiences, networking exposure, and education opportunities. To further support career growth, team members are eligible for financial aid for ongoing training, courses, certification, and conference opportunities aligned with their role and the direction of their team.

You are empowered by belonging with an inclusive, people-first culture. Team member networks, our version of employee resource groups (ERGs), hold space for individuals and allies with shared identities, interests, and passions. Our resource groups celebrate communities of color, life as a working parent or caregiver, the LGBTQIA+ community, wellbeing, sustainability, and more.

Lastly, you’re encouraged to work how and where you perform best. We acknowledge that not everyone thrives with a 9 – 5; find a schedule that works for you while honoring team and client commitments.

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