Community Manager
The ideal candidate will be responsible for managing and engaging with brand communities online in an effort to build awareness. They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers.
Responsibilities

• Work with the strategy, creative, and account teams to ensure accurate brand representation
• Create engaging and shareable content for social media platforms
• Provide community feedback to the management and stakeholders
• Monitor social media campaigns and analyze web traffic from the online community using KPIs
• Find new marketing and outreach opportunities to push brand image and products.
• Plan social content and maintain a content calendar
• Monitor overall marketing strategy by overseeing social media campaigns

Qualifications

• Bachelor's degree or equivalent
• 2+ years in a Community Manager position
• Strong written and verbal communication skills
• Ability to develop creative, engaging and original content
• Experience working in a regulated industry (pharmaceuticals, finance, government)
• Exceptional written and oral communication skills
• Good customer service and interpersonal skills
• Friendly and outgoing personality
• Knowledge of search engine optimization (SEO) and web metrics
• Proficient in word processing applications, spreadsheets, presentation software and social media management tools
• Good judgment and problem-solving skills

About Closerlook, Inc.
closerlook is a new type of marketing agency that helps biopharma brands make a difference in the lives of patients and those who care for them.
We focus on what matters most-the combination of better patient outcomes and bigger business impact. Learn more at closerlook.com
EQUITY FOR ALL: AT THE HEART OF WHAT MATTERS
At closerlook, equity for all is a core value that's at the heart of what matters. We believe in building a diverse and inclusive culture across race, age, gender identity, sexual orientation, religion, mental health, and physical ability. We celebrate our differences and champion diverse thinking to drive innovation - in a safe environment so everyone can be their authentic selves. By valuing and promoting our different backgrounds, perspectives, and experiences as strengths, we are positioned to best serve patients, healthcare professionals, and the communities around us
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