Freelance Internal Communications Coordinator at The Marketing Store

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Overview

A BIT ABOUT US

The Marketing Store is a consumer engagement agency that believes in the power of experience to build brands.  Experience is any valuable interaction between a brand and consumer, and it’s the currency of 21st century marketing; consumers are placing greater value on it, technology provides brands with greater opportunity to deliver, and it’s the key to unlocking huge growth.

Our core skill is therefore transforming brands, products and services into experiences. To leave lasting impressions and influence future purchasing decisions.

We do this through our expertise in the sharing of experience and the science of experience. Yet none of this can be achieved without our investment in people and culture. We’re committed to breaking down silos to create more efficient and better-connected working processes. That’s why we are a people-first agency, built to serve consumer-first brands.

WHAT ARE OUR PEOPLE LIKE?

Our agency is home to creative problem solvers. Those who overcome any obstacle to successfully put consumer-first ideas, products and technologies into market.

People who wear their talent lightly. Willing to be part of a close community that pushes them to be better.

Because our goal is to bring people and brands closer together. Closer insights, closer connections and closer collaboration breed better, more effective work. It’s this dedication to getting closer that drives us to go further.

WHO WE WORK WITH

We apply insightful, strategic, brand-building processes to the creation industry-leading, award-winning promotions, digital experiences, retail activations, CRM and loyalty programs, premiums and brand events.

Our clients include McDonald’s, Nissan, Infiniti, T-Mobile and more!

WHY WE THINK YOU WILL LOVE THIS ROLE

A fantastic opportunity has opened up for an Internal Communications Coordinator to join our global Communications team!

Reporting into the VP, Global Internal Communications the role is based in Chicago but will work with colleagues around the world. You will be working closely with HR, Sustainability and Supply Chain teams, and partner with Creative to deliver a range of communications activity.

WHAT YOU WILL BRING TO THE AGENCY

We are looking for a confident, dynamic, passionate comms professional who will continuously look for the most effective ways to engage colleagues and clients with our internal story. You will need to manage multiple projects and stakeholders comfortably

Responsibilities

RESPONSIBILITIES

You’ll work with the team to help promote the business internally and to the client. This includes spotting great stories, writing articles and announcements, and advising colleagues in other teams on effective communications tactics. You will also produce content plans for various comms channels, while driving the population of content itself.

Desired Skills & Experience

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

To be successful in this role, you will:

  • Have proven internal communications experience
  • Create and deliver internal communication plans to support internal initiatives and programs
  • Be a strong, natural writer, able to draft accurate and engaging copy at pace and in plain English
  • Organize activities and events that help to share knowledge inside our offices (COVID dependent!)
  • Have experience of using intranet content management systems
  • Make sure our communications have a consistent tone of voice and style
  • Bring fresh and innovative thinking and communications processes to maximize employee engagement with internal comms
  • Have excellent attention to detail
  • The ability to think and communicate clearly and concisely
  • Have experience working in a global or matrixed organization
  • Show flexibility and adaptability
  • Have a positive, can-do attitude
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

Our company is in the heart of the Loop, making for an easy commute. We are blocks away from the river and the lake ,surrounded by trendy hotspots. We also have a hybrid work policy, which ensures our people have the flexibility they need.

An Insider's view of The Marketing Store

How would you describe the company’s work-life balance?

The Marketing Store offers employees an incredible work life balance. We all work hard to get the work done but our personal lives and passions outside of work are always supported. Employees are encouraged to have flexible work schedules, working remotely when needed and finding time to do what they love in and out of the office.

Alysha

Vice President, Communications

What's the biggest problem your team is solving?

We’re leveraging data to solve marketing challenges for clients to understand who their customers are, and to activate future games & promotions. By using data, we’re enabling our clients to make data driven decisions and create custom experiences that will resonate with their target audience.

Wendy

Senior Director, Analytics

What makes someone successful on your team?

Being solutions oriented is the secret to success at The Marketing Store. We’re lucky to work with some of the biggest brands on new digital initiatives – which means we are often navigating in the unknown and encountering new scenarios. Successful team members can access current road blocks and determine how they can help solve the problem.

Leigh Anne

Director, Product Management

How do your team's ideas influence the company's direction?

Analytics is at the core of what we strive to achieve at TMS – measurable impact to our client’s business. The decision science team is responsible for enabling the descriptive and prescriptive marketing analytics that drive strategic recommendations and shape the programs that we execute across the agency.

Tom

Manager, Decision Sciences

How do you empower your team to be more creative?

I let creatives do what they came here to do by empowering them to think and have a point of view. Make them trust me because I commit to their development and follow through. I challenge their thinking and executions, so they can think strategically. Respect them as humans and provide them with an environment where they have fun and can grow.

Diana

Vice President, Creative Director

What are The Marketing Store Perks + Benefits

The Marketing Store Benefits Overview

As a people-first organization, it’s important that our employees have the support they need to be successful. That begins with our comprehensive benefits program, immediately effective the first day of hire. Our medical plans are all PPO’s, offering a wide variety of higher and lower deductible plans. Employees can choose between two dental plans, and we offer vision too. On top of the benefits you’d expect, we have more unique offerings: pet insurance, organ donor leave, extended parental leave, adoption leave, legal insurance, and auto/home insurance. We also cover life insurance and AD&D at not just one times the employee’s annual salary but twice.

Employees have access to a LifeWorks wellness program. Those who participate receive points for healthy activities that can be redeemed for gift cards. That same membership includes other perks too, like discounts with popular retailers, airlines, hotel chains, etc. Also in support of employees’ wellbeing, we provide access to an onsite gym at our Chicago office and to ClassPass discounted rates. In addition to ClassPass’ library of always-on digital content, employees can book fitness classes or wellness and self-care appointments at nearby spas. And because we believe physical and mental health are equally important, we make sure our people have access to an EAP program, which facilitates the support each individual needs.

Beyond our benefits, our Hybrid Work Policy enables flexibility. Each employee can choose to work from the office or from home when they need to and work with their teams to set their own working hours. To encourage work-life-balance, we also instate office-wide Sunshine Hours from May to the end of September.

Other perks include a bonus for employees who refer new hires; an annual bonus and salary increase dependent on company and employee performance; a traditional 401(k) plan with an employer match; annual profit sharing; tuition reimbursement; and student loan repayment support.

Culture
Volunteer in local community
Big Brothers Big Sisters, Social Works, Greater Food Depository
Partners with Nonprofits
Big Brothers Big Sisters, Social Works, Greater Food Depository, Howard Brown Health
Friends outside of work
Eat lunch together
Intracompany committees
Our Get Closer committee plans our parties and social events. Our Inclusion Club brings awareness/education around inclusion and plans celebrations.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
The company went through unconscious bias training through an outside consultancy.
Diversity manifesto
Diversity Employee Resource Groups
In addition to our regional and global inclusion teams, we also have ERGs that support our people.
Hiring Practices that Promote Diversity
Unconscious bias training, difficult conversations training, and designing an inclusive culture training. We are also revamping our TA practice and expanding our external partner list.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability Insurance
For both AD&D and life insuance, the company covers up to twice your annual salary without any cost to the employee. Employees are also able to buy up this insurance amount if they decide to.
Dental Benefits
Our dental plan covers $2000 of expenses. Prevenative care is covered at 100% and employees have 2 different dental plans to pick from depending on their dental needs.
Vision Benefits
Vision benefits plan covers 100% for annual.
Health Insurance Benefits
There are 3 different PPO medical plans that employees can pick from. If an employee elects an HSA then the company adds in $500 for the employee only plan and $1,000 for families.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
The company matches 100% of the first 3% you contribute, and then 50% of the next 2%. The employee has to contribute 5% to get the full match benefit of 4%.
Performance Bonus
Employees are eligible for an annual bonus, which is based off both company and personal performance.
Child Care & Parental Leave Benefits
Child Care Benefits
TMS provides a FSA dependent care account. Employees can contribute to this to pay for their childcare for the year for up to $5,000 a year pre-tax.
Generous Parental Leave
Flexible Work Schedule
TMS provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote Work Program
We currently offer a hybrid working model.
Family Medical Leave
Adoption Assistance
Employees get up to 14 weeks of paid leave for adoption.
Return-to-work program post parental leave
Company sponsored family events
COVID permitting, The Marketing Store sponsors a summer family outing each year.
Vacation & Time Off Benefits
Generous PTO
Employees receive 2 personal days and between 15 and 20 days per year of paid time off based on years of service. In addition to PTO, we also close down our office from Christmas to New Years.
Paid Volunteer Time
We offer 8 hours of paid volunteer time per year.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
COVID-permitting, The Marketing Store hosts company outings quarterly.
Game Room
Our game room includes Ping Pong, Foosball, Pinball and Pop a Shot.
Stocked Kitchen
digital coke machines, kombucha, cold brew and beer on draft. chips, oatmeal, fruit, vegetables, power bars, candy, popcorn, and string cheese
Happy Hours
Parking
We offer a discounted parking rate at a garage near our office.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
We offer $50 a month to help cover home office expenses.
Professional Development Benefits
Job Training & Conferences
The Marketing Store offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $10,000 annually for tuition reimbursement.
Time allotted for learning
The Marketing Store encourages ongoing education and professional growth.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Our benefits are constantly evolving to reflect the employees at The Marketing Store.

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