Freelance Internal Communications Coordinator at The Marketing Store

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Overview

A BIT ABOUT US

The Marketing Store is a consumer engagement agency that believes in the power of experience to build brands.  Experience is any valuable interaction between a brand and consumer, and it’s the currency of 21st century marketing; consumers are placing greater value on it, technology provides brands with greater opportunity to deliver, and it’s the key to unlocking huge growth.

Our core skill is therefore transforming brands, products and services into experiences. To leave lasting impressions and influence future purchasing decisions.

We do this through our expertise in the sharing of experience and the science of experience. Yet none of this can be achieved without our investment in people and culture. We’re committed to breaking down silos to create more efficient and better-connected working processes. That’s why we are a people-first agency, built to serve consumer-first brands.

WHAT ARE OUR PEOPLE LIKE?

Our agency is home to creative problem solvers. Those who overcome any obstacle to successfully put consumer-first ideas, products and technologies into market.

People who wear their talent lightly. Willing to be part of a close community that pushes them to be better.

Because our goal is to bring people and brands closer together. Closer insights, closer connections and closer collaboration breed better, more effective work. It’s this dedication to getting closer that drives us to go further.

WHO WE WORK WITH

We apply insightful, strategic, brand-building processes to the creation industry-leading, award-winning promotions, digital experiences, retail activations, CRM and loyalty programs, premiums and brand events.

Our clients include McDonald’s, Nissan, Infiniti, T-Mobile and more!

WHY WE THINK YOU WILL LOVE THIS ROLE

A fantastic opportunity has opened up for an Internal Communications Coordinator to join our global Communications team!

Reporting into the VP, Global Internal Communications the role is based in Chicago but will work with colleagues around the world. You will be working closely with HR, Sustainability and Supply Chain teams, and partner with Creative to deliver a range of communications activity.

WHAT YOU WILL BRING TO THE AGENCY

We are looking for a confident, dynamic, passionate comms professional who will continuously look for the most effective ways to engage colleagues and clients with our internal story. You will need to manage multiple projects and stakeholders comfortably

Responsibilities

RESPONSIBILITIES

You’ll work with the team to help promote the business internally and to the client. This includes spotting great stories, writing articles and announcements, and advising colleagues in other teams on effective communications tactics. You will also produce content plans for various comms channels, while driving the population of content itself.

Desired Skills & Experience

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

To be successful in this role, you will:

  • Have proven internal communications experience
  • Create and deliver internal communication plans to support internal initiatives and programs
  • Be a strong, natural writer, able to draft accurate and engaging copy at pace and in plain English
  • Organize activities and events that help to share knowledge inside our offices (COVID dependent!)
  • Have experience of using intranet content management systems
  • Make sure our communications have a consistent tone of voice and style
  • Bring fresh and innovative thinking and communications processes to maximize employee engagement with internal comms
  • Have excellent attention to detail
  • The ability to think and communicate clearly and concisely
  • Have experience working in a global or matrixed organization
  • Show flexibility and adaptability
  • Have a positive, can-do attitude
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

Our company is in the heart of the Loop, making for an easy commute. We are blocks away from the river and the lake surrounded by trendy hotspots.

An Insider's view of The Marketing Store

How would you describe the company’s work-life balance?

The Marketing Store offers employees an incredible work life balance. We all work hard to get the work done but our personal lives and passions outside of work are always supported. Employees are encouraged to have flexible work schedules, working remotely when needed and finding time to do what they love in and out of the office.

Alysha

Vice President, Communications

What's the biggest problem your team is solving?

We’re leveraging data to solve marketing challenges for clients to understand who their customers are, and to activate future games & promotions. By using data, we’re enabling our clients to make data driven decisions and create custom experiences that will resonate with their target audience.

Wendy

Senior Director, Analytics

What makes someone successful on your team?

Being solutions oriented is the secret to success at The Marketing Store. We’re lucky to work with some of the biggest brands on new digital initiatives – which means we are often navigating in the unknown and encountering new scenarios. Successful team members can access current road blocks and determine how they can help solve the problem.

Leigh Anne

Director, Product Management

How do your team's ideas influence the company's direction?

Analytics is at the core of what we strive to achieve at TMS – measurable impact to our client’s business. The decision science team is responsible for enabling the descriptive and prescriptive marketing analytics that drive strategic recommendations and shape the programs that we execute across the agency.

Tom

Manager, Decision Sciences

How do you empower your team to be more creative?

I let creatives do what they came here to do by empowering them to think and have a point of view. Make them trust me because I commit to their development and follow through. I challenge their thinking and executions, so they can think strategically. Respect them as humans and provide them with an environment where they have fun and can grow.

Diana

Vice President, Creative Director

What are The Marketing Store Perks + Benefits

The Marketing Store Benefits Overview

TMS is incredibly flexible. We have summer hours from early May through late September. Outside of that, we have a work from home policy where we encourage employees to have a good work/life balance. Our benefits are effective the first day of hire-there’s no sort of waiting period! All of our medical plans are all PPO’s while still offering a wide variety of high deductibles and lower deductible plans. There are two dental plans that employee can pick from along with a vision plan. We have unique benefits such as pet insurance, organ donor leave, an extended parental leave, an adoptive leave policy, legal insurance, auto & home insurance, etc. Life insurance and AD&D is covered at not once the employee’s annual salary, but twice! We have tuition reimbursement to assist employees with going back to school and continuing to develop themselves. We also offer a student loan repayment plan to help employees with financial support to help reduce their loans. There’s an onsite gym that is free for employees with a full service locker that employees can take advantage off. There’s a wellness program that employees can partake in that is based off a point system where employees can turn those points into dollars and receive lots of cool, free gifts such as Amazon gift cards, apple watches, etc. A company perk program is offered where employees can sign up and get discounts off certain retail stores, flights, hotels, etc. A Referral bonus plan is offered to employees who refer employees to join the company. There’s an annual bonus and salary increase that dependent on company’s financials and employee performance. There are several gyms that we partner with to give a gym discount. There’s a traditional 401(k) plan that we offer with a match, but we also generously offer profit sharing an annual basis. We listen to our employees and align our benefit offerings to what they say they want!

Culture
Volunteer in local community
Big Brothers Big Sisters, Social Works, Greater Food Depository
Partners with Nonprofits
Big Brothers Big Sisters, Social Works, Greater Food Depository, Howard Brown Health
Friends outside of work
Eat lunch together
Intracompany committees
Our Get Closer committee plans our parties and social events. Our Inclusion Club brings awareness/education around inclusion and plans celebrations.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
The company went through unconscious bias training through an outside consultancy.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Unconscious bias training, difficult conversations training, and designing an inclusive culture training. We are also revamping our TA practice and expanding our external partner list.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability Insurance
For both AD&D and life insuance, the company covers up to twice your annual salary without any cost to the employee. Employees are also able to buy up this insurance amount if they decide to.
Dental Benefits
Our dental plan covers $2000 of expenses. Prevenative care is covered at 100% and employees have 2 different dental plans to pick from depending on their dental needs.
Vision Benefits
vision benefits plan covers 100% for annual
Health Insurance Benefits
There are 3 different PPO medical plans that employees can pick from. If an employee elects a health savings account (HSA) then the company adds in $500 for the employee only plan and $1,000 for fams.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
The company matches 100% of the first 3% you contribute, and then 50% of the next 2%. The employee has to contribute 5% to get the full match benefit of 4%.
Performance Bonus
Dependent on the company's financials, the employees are eligible for an annual bonus.
Child Care & Parental Leave Benefits
Child Care Benefits
TMS provides a FSA dependent care account. Employees can contribute to this to pay for their childcare for the year for up to $5,000 a year pre-tax.
Generous Parental Leave
Flexible Work Schedule
TMS provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote Work Program
Family Medical Leave
Adoption Assistance
Employees get up to 14 weeks of paid leave for adoption.
Return-to-work program post parental leave
Company sponsored family events
The Marketing Store sponsors a summer family outing each year.
Vacation & Time Off Benefits
Generous PTO
Employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
The Marketing Store hosts company outings Quarterly.
Game Room
Our game room includes Ping Pong, Foosball, Pinball and Pop a Shot
Stocked Kitchen
digital coke machines, kombucha, cold brew and beer on draft. chips, oatmeal, fruit, vegetables, power bars, candy, popcorn, and string cheese
Happy Hours
Parking
Recreational Clubs
volleyball club
Relocation Assistance
Fitness Subsidies
We offer discounts for several different gyms at $25 a month. There is a onsite gym in the office along with a full locker room. All employees can join this gym for free-even temporary employees!
Home Office Stipend for Remote Employees
We offer $50 a month to help cover home office expenses
Professional Development Benefits
Job Training & Conferences
The Marketing Store offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
The Tech team and People team hold monthly lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $10,000 annually for tuition reimbursement.
Time allotted for learning
The Marketing Store allows employes to set aside ___% of working hours for learning.
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our benefits are constantly evolving to reflect the employees at The Marketing Store.

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