Internal Communications Specialist

| Chicago
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
The Internal Communication Specialist is responsible for helping drive awareness, alignment, and engagement among all Relativians across our global company. We like to describe this as helping our people know, do, and feel what’s required to deliver better business results. The Internal Communication Specialist does this by developing and deploying high-quality, high-impact, on-brand content across Relativity’s Internal Communication channels and formats. The Internal Communication Specialist is the primary keeper of Relativity Internal Communication channels, and works with moderate direction from managers and senior team members.

Role Responsibilities

  • Content Creation and Curation: Gather and analyze information. Research, write, develop, and deploy high-quality, high-impact, on-brand content across Relativity’s Internal Communication channels and formats. Ensure brand, editorial, and message consistency across all content and channels.
  • Channels Management: (approximately 25% of role): Create, deploy, and curate content across all Internal Communication channels to ensure consistent and integrated presence.
  • Communication Consulting and Campaign Creation: Collaborate with internal customers, including Relativity leaders and teams, to gather information, advise on best practices and approaches aligned with business objectives, and support internal initiatives and programs, including large-scale change-management. Develop and maintain key message platforms for a variety of Relativity initiatives and topics. Create and execute communication plans and campaigns.
  • Monitoring and Measurement: Monitor and report on readership, engagement, and business results; make data-based recommendations for ways to improve channels, content, and impact.
  • Knowledge-and Relationship-Building. Gain a thorough knowledge of Relativity’s business and strategy, as well as a deep understanding of each department and key teams. Build strong working relationships with colleagues and customers across the business.

Minimum Qualifications

  • Proven track record developing effective messages, communication plans, and content for targeted audiences.
  • Ability to distill complex topics and craft clear, compelling messages, and copy.
  • Ability to gather and analyze data, and make data-driven recommendations for improving channels, content, and impact.
  • Excellent verbal-communication and presentation skills. Able to interact with stakeholders at all levels.
  • Highly collaborative. Able to build relationships and work well across functions and diverse teams.
  • Ability to manage projects and multiple priorities in fast-paced, deadline-oriented, and rapidly changing environment.
  • High degree of accuracy and attention to detail.
  • Bachelor's degree.

Additional Qualifications

  • Exceptional writing and editing skills. Bachelor’s degree in journalism strongly preferred.
  • Strong content production and technology skills, including proficiency with Microsoft Office, intranets (Confluence preferred), email distribution tools (Marketo preferred), internal social media (Slack preferred), and survey software (Survey Monkey preferred).
  • 3+ years working in business environment; solid understanding of business principles, including how employee engagement relates to business success.
  • #LI-MA1

Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years.
If you’re ready to grow with us, we’d love to hear from you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • ScalaLanguages
    • AzureLanguages
    • ChefLanguages
    • PowershellLanguages
    • JenkinsLanguages
    • Node.jsFrameworks
    • MySQLDatabases

Location

We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

What are Relativity Perks + Benefits

Relativity Benefits Overview

We have a great selection of benefits from very competitive insurance plans to fun office perks!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Everyone starts with 18 days of PTO, plus 11 paid holidays every year. Our office is also closed between Christmas and New Years, which does not take away from your PTO balance.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Recreational Clubs
RelWOW (Relativity Women of the Workplace), Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Working Moms Group, Queeries, and several more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
All full-time employees (non-contract) receive $3,000/year to pursue professional development opportunities.
Diversity Program

Additional Perks + Benefits

We also offer a Divvy bike share discount, have Fooda discounts in the office, and offer DRYV Laundry Service for those who have workout clothes that need washing!

More Jobs at Relativity63 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Finance
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
HR
new
Chicago
Operations
new
Chicago
Product
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Project Mgmt
new
Chicago
Operations
new
Chicago
Marketing
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Product
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago