Manager, Partnership Marketing

| Chicago

The Manager, Partnership Marketing, manages a portfolio of partnership marketing programs across multiple brands with experience in B2B and B2B2C Account Management and Business Development. This role optimizes current partnerships to improve ROI by demonstrating how FTD's value proposition can improve our partners' business plans and identify new partnership opportunities. Your objective will be to develop and strengthen relationships with new and existing marketing partnerships in driving sustainable financial growth and boosting conversion of sales.

Primary Duties & Responsibilities:

  • Relationship Management - You will have strategic and creative abilities in building sustainable executive-level relationships and lasting profitable partnerships. Continually assess the current marketing programs, the evolution of the floral industry, and development efforts to improve business results. Ability to work proactively work with partners to identify opportunities. You get to our partners before they get to us!
  • Project Management - You will manage and develop a strategy focusing on the execution of numerous marketing programs. Ensure that revenue and margin targets are achieved through effective planning, strategy, and implementation. Manage products and landing pages to maximize site conversion results. Coordinate with Finance to fulfill contractual obligations, and approve marketing spend.
  • Prospecting, Negotiating, and Closing New Deals, Renewals, and Responding to RFPs -- Ensure all existing contracts are renewed, seek new business within your assigned categories, and continue to articulate FTD's value proposition to stimulate growth within your existing portfolio. Research and develop an in-depth understanding of your prospects' marketing capabilities, industries, demographics, and psychographics of their member base. Sales minded strategic and analytical negotiation that can grow incremental orders and revenue through innovative marketing partnerships.
  • Reporting and Analytics - You will monitor and optimize the performance of your marketing programs leveraging data both provided to you and that you will analyze through ad hoc reports assessing appropriate KPIs, daily, weekly, monthly, and quarterly. Perform analysis to highlight trends and make data-driven recommendations on program financials, including order growth, revenue, and margin optimization, marketing expense forecasting, billing, and account reconciliations. Ability to dig into data; uncover opportunities to grow the business, and collaborate with internal partners (Analytics, IT, Marketing, Product, Engineering, & Creative) on a strategic plan. Optimize promotions (creative, copy, offers) through A/B testing.
  • Presentation and Communication - You will lead and facilitate senior-level partner meetings, pitches, and account reviews, lead internal project status meetings, and with critical partnerships maintain scheduling of daily touch bases. Effectively communicate with Merchandising, Creative, and Web Operations to ensure proper program set up, execution, and merchandise inventories for promotions.
  • Leadership - Set clear objectives for team members. Hold team and self-accountable. Communicate program activities and results to all stakeholders within the organization. You are a facilitator of collaboration and influence obtain insight and achieve superior results.


Knowledge, Skills, and Abilities:

  • Bachelor's Degree and 3+ years relationship management, sales, and/or marketing experience required; a minimum of 2 years of experience directly managing a portfolio of accounts experience in B2B and B2B2C Account Management & Business Development (eCommerce and Marketing sales experience preferred)
  • Strong analytical skills; including experience reviewing campaign performance results and making recommendations for future action
  • Understanding of the technology and operational requirements of running online campaigns
  • Experience with site analytics required technologies; Omniture or Google Analytics
  • Proficient computer skills in MS Office including Word and Excel
  • Architect of finding resolutions for partners in a fast-paced environment and experience with seasonality preferred
  • Outstanding communication and relationship management skills #LI-DM1
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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We also have an office in the heart of Downtown Chicago at 200 N LaSalle

An Insider's view of FTD

What does your typical day look like?

As Brand Manager, I am constantly working to ensure we are engaging with our consumers and living out our brand vision via all channels. My day is 100% collaborative, between meeting with channels managers, reviewing new campaign launches - building a brand takes teamwork. When you have an online business, your consumers are shopping with you 24/7,

Kristin Byrne

Brand Marketing Manager

What unique initiatives do you have that encourage innovation?

I have had the opportunity to build a platform from the ground up. Opportunities like these are few and far between in this day and age. FTD has been like a master class in leadership for me, and it has produced a fundamental mind shift for me on what leadership means.

Dimple Rao

VP of Product Management and UX Design

What's the biggest problem your team is solving?

On our FOL team, we are creating a feature complete platform migration for all of our florist sites. This is a rather large task in that most of our florist sites look like they were created in the .COM era of the internet. Our new platform will provide huge UX boons. In addition to self-improvement, it may also attract new florist partners

Michael Walsh

Software Engineer

What are FTD Perks + Benefits

FTD Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following the date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), life, accident, and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions. FTD, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our FTD.com and Proflowers brands.

Culture
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Commuter Benefits
Take advantage of the pre-tax benefit, you may elect up to the IRS limit of $260/month for transit and $260/month for parking.
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Game Room
Our game room includes Ping Pong.
Some Meals Provided
We provide food during Peak Season.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
Promote from within
Online course subscriptions available
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