Marketing Automation Manager at Fast Radius

| Chicago
Sorry, this job was removed at 11:38 a.m. (CST) on Tuesday, October 19, 2021
Find out who's hiring in Chicago.
See all Marketing jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
We believe manufacturing is important not only for what it makes but for what it makes possible for the world. Our first-of-its-kind Cloud Manufacturing Platform™ represents a new, more sustainable infrastructure to design, make, and move physical goods in the digital age. Working with companies across a variety of industries – from growing startups to Fortune 500 companies – Fast Radius helps customers with all stages of the manufacturing process from new product development to ongoing part production. We have recently announced our intent to become a publicly-listed company as the next step in scaling our vision for the future of design, manufacturing, and logistics.

What we’re looking for:

We are looking for a highly-motivated and savvy digital marketer who can help us grow our rapidly-expanding business. The Marketing Automation Manager is responsible for creating and deploying the strategy and tactics that fuel our automated marketing programs, driving new customer acquisition, fostering customer onboarding and success initiatives, and developing value-add campaigns that educate and engage our customers. This role will have high-touch interactions with sales ops, demand generation, content marketing, and customer success teams.

Responsibilities:

  • Serve as both Administrator of our marketing automation platform (Marketo) and as Marketing Admin for our CRM (Salesforce), with strong focuses on data quality/rigor, elegant design, and a heavy bent for automation (vs. manual one-offs).
  • Work closely with Sales Operations to build strong interconnectivity between the Sales and Marketing technology stacks, bridging key tools such as Salesforce, Marketo, and Outreach, feeding data to our Data Lake.
  • Manage lead scoring, nurturing, and the automation of the lead funnel workflow, driving to MQLs, opportunities, and closed won deals.
  • Partner with Sales Operations and sales leaders to define and implement SOPs and SLAs to ensure an excellent customer experience throughout the marketing/sales funnel.
  • Develop the Marketo side of our Marketo + Outreach prospecting engine, in collaboration with sales ops.
  • Oversee the deployment of Fast Radius’ email marketing programs, with a focus on customer onboarding and personalized nurtures.
  • Partner with content marketing to develop tailored communications across key customer personas.
  • Help develop our marketing analytics function and transition our organization from first/last touch to multi-touch attribution.
  • Work closely with our media team to ensure proper tracking and measurement.
  • Evolve our NPS program in collaboration with customer success.
  • Help us advance our website chatbot and website personalization work streams.

Qualfications:

  • BA/BS degree.
  • Deep understanding of marketing automation (e.g. Marketo, Pardot, HubSpot) with at least 3-4 years experience as an administrator or heavy user.
  • Knowledgeable on developing, iterating, and deploying lead scoring models.
  • Experience in creating and deploying effective life-cycle email and inbound campaigns.
  • Strong communicator – both written and verbal.
  • Thrives in a fast pace and adaptable environment.
  • Insatiable curiosity, strong problem solver, and good story teller.
  • Experience at a technology-first focused company is a plus.

This is a great opportunity to own a high-impact role in an exciting technology startup that is delighting our customers with a new way to design, make, and move parts around the world, and be a part of a team that is building an incredible company together.

Every day you can expect to work in an inclusive environment that makes excellence possible, where great work and ideas matter more than seniority. We believe in experimenting fearlessly and learning from our failures—quickly. Our leaders have grown successful companies before, and they understand that businesses thrive when capable people have the freedom to solve problems without constraints.

We want you to come to work happy, healthy, and balanced so you can expect excellent benefits:

- Competitive compensation and bonus structure
- Comprehensive health care including dental and vision
- Generous vacation policy as well as a 401K plan 

Fast Radius is proud to be an equal opportunity employer because diverse perspectives make for better products, better processes, and a better company. We encourage applicants from all backgrounds regardless of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, ethnicity, age, disability, Veteran status, or other protected status.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • SqlLanguages
    • ElixirLanguages
    • ReactLibraries
    • PhoenixFrameworks
    • MySQLDatabases
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • OutreachLead Gen
    • Zoom InfoLead Gen

Location

We're in the West Loop, home to restaurant row and a bustling tech community!

An Insider's view of Fast Radius

What are some social events your company does?

I believe it’s important to build a strong community at our fast-growing company. There always seems to be something fun going on. Whether it's company-sponsored events like our holiday parties & potlucks or more casual get-togethers after work such as happy hours & sports leagues. These events have helped me get to know people in all divisions.

Kyle Tabatt

Senior Account Executive

What kinds of technical challenges do you and your team face?

Fast Radius has a strong culture of collaboration. Even the physical layout of the office supports that. The design engineers are next to the manufacturing engineers and the factory so it is easy for us to get feedback and brainstorm in real-time as parts are getting produced.

Izzy de la Guardia

Application Engineer

What does career growth look like on your team?

Growth be can twofold: Growth on a functional level - finding new ways to improve customers' experience with Fast Radius. On an individual level, growth is the expansion of an individual's depth and breadth of skills and experience. As we continue to innovate as a function, new opportunities continue for team members to learn, contribute, and lead.

Jesse Sherwood

Director, Customer Success

How do you empower your team to be more creative?

I empower my team to be more creative & forward-thinking by ensuring they have the space to do strategic thinking and actually implement it. We use an OKR system to set high level objectives backed by concrete key results at a company level, and our teams are responsible for designing their individual OKRs to support company OKRs.

John Nanry

Co-founder & Chief Fulfillment Officer

How do you collaborate with other teams in the company?

As a marketer, I feel lucky to have so many experts at Fast Radius who are willing and excited to share their knowledge. We're able to brainstorm content with SMEs and tap into their ideas and experiences in order to help build content that resonates with our audience. This kind of collaborative spirit is rare, and I'm thankful to work with people

Celestine Grev

Content Marketing Manager

What are Fast Radius Perks + Benefits

Fast Radius Benefits Overview

Competitive compensation and bonus structure
Comprehensive health care including dental and vision
Generous vacation policy
401K
WFH Flexibility

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
We offer flexible work schedules.
Remote Work Program
We offer flexible work from home opportunities.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications
More Jobs at Fast Radius50 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
Content
Developer
new
Remote
Operations
new
Chicago
Project Mgmt
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Remote
Content
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Design + UX
new
Remote
Sales
new
Chicago
Data + Analytics
new
Remote
Operations
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Fast Radius's full profileSee more Fast Radius jobs