Affinitiv is looking for a Marketing Production Coordinator to join our team at our downtown Chicago office. In this role you will report to the Director, Marketing Production.

As Marketing Production Coordinator for Affinitiv you will manage the production and delivery of marketing solutions specific to the automotive industry.

Key Responsibilities

• Develop a solid base knowledge of all Affinitiv products and solutions managed by Production Team.
• Establish strong lines of communication with Client Care Coordinators to ensure client needs and requirements are met.
• Keep Client Care team informed of status updates and all pertinent information regarding the fulfillment of each project or campaign, including any issues, bugs or roadblocks.
• Collaborate with internal departments to fulfill contracts and resolve issues as they pertain to the products and solutions you support.
• Perform with consistency, efficiency and a sense of urgency.
• Escalate problems and issues as necessary through the proper channels.
• Understand your impact on the success of the client relationship and consistently exceed client expectations.
• Act as a team player within the Production Team and support others toward the success of the team.
• Engage team members with professionalism and respect.

Qualifications Needed

• Strong organizational, time management and process management skills
• Ability to deliver high quality results in a deadline driven environment
• Excellent communication skills
• Keen attention to detail
• Ability to collaborate across departments and work as a team player
• Experience in automotive industry a plus

Who We Are

We are Affinitiv, the customer experience company. Our unique combination of predictive analytics, integrated technology, and in-field experts helps our automotive industry clients, OEMs and dealers, make informed decisions to retain customers, build loyalty, and drive sales.

Affinitiv is changing the conversation in data analytics. In a world of piecemeal solutions, siloed communications, and a sea of vendors, we cut through the marketing technology quagmire to put you in control of a unified, comprehensive customer journey.

We know your customers. We know what they like and what they respond to. We know where to find them - and how to drive them to find you. Making the sale is just the beginning. Creating a connected customer for life requires a whole new approach.