Senior Product Marketing Manager at Returnly

| Chicago
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About Returnly
At Returnly we help merchants turn product returns into new revenue streams. We're a financial technology services company that builds award-winning products that drive repurchase behavior and customer loyalty. Backed by smart money VCs in Fintech, we are one of the most well-funded startups in the San Francisco Bay Area. Our mission is to de-risk online commerce and we’re building a team of amazingly talented people to help us do it. 
About the Role
At Returnly, we value you as a whole person. We care about the skills you bring to the table, but more importantly, we care about the kind of person you are, and the culture and attitude you bring to the table. As Senior Product Marketing Manager you will be responsible for market analysis, product positioning and the creation of customer-facing collateral to articulate the product value proposition for each audience we serve.
If you enjoy interviewing customers, writing impactful messaging, and digging deep into competitive research then this job is for you.

What will you be doing?

  • Help lead and define GTM strategy for driving platform-wide growth
  • Identify Returnly's strengths, weaknesses, and opportunities through in-depth market research and enable customer-facing teams to succeed in competitive situations
  • Develop product positioning that differentiates products and features by understanding merchant needs, product roadmap, market trends, and competitive forces
  • Create content and collateral to drive acquisition, conversion and expansion

What skills and experience do you need?

  • 5+ years of experience in a marketing, product marketing, or product role
  • A strong understanding of marketing B2B and B2B2C SaaS products
  • Experience with product-led GTMs and delivering products to market
  • A strong interest in becoming a product expert, and a passion in the latest technologies
  • Ability to lead and communicate cross-functionally with geographically distributed teams
  • Exceptional written and verbal communication skills

Diversity. We are diverse, independent thinkers and still one team with one mission.
Openness and empathy. We learn and grow by listening to our customers and each other.
Integrity. We always do what’s right for our customers, Returnly and ourselves - in that order.
Team. EQ is as important as IQ. We make time to help each other out.
Commitment. We are curious and fearless. We own risk, outcomes and everything in between.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail
    • MandrillEmail
    • HubSpotLead Gen


Right in the heart of it all. Conveniently located above the Lake/Clark L Stop and a ten-minute walk from Ogilvie Station.

An Insider's view of Returnly

What’s the vibe like in the office?

The Returnly office vibe is equal parts focused and collaborative. Our open office environment creates for some stimulating conversation and help is always easy to find. Also, our snacks cabinet/fridge is always fully stocked and the team Spotify playlist brings an eclectic mix of personalities together!


Account Executive

How has your career grown since starting at the company?

I have been promoted two times since starting at Returnly as a Sales Development Representative. As Returnly continues to grow, so does my career. During weekly one on one meetings with my manager we focus on developing new skills that will help me reach my career goals. Returnly is a team first company, but individual growth is a close second.


Corporate Partner Manager

What are Returnly Perks + Benefits

Eat lunch together
Intracompany committees
Open office floor plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
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